About Cedar
Cedar is a leading healthcare financial experience platform that leverages advanced AI and human-centered design to simplify the complex patient billing journey. For physicians and healthcare providers, Cedar’s platform is engineered to enhance revenue cycle operations by improving collections, reducing administrative burden, and optimizing reimbursement. It achieves this by unifying various aspects of the patient financial experience, including billing, payments, coverage, and support, into a single, intelligent solution that continuously learns and adapts to individual patient needs and behaviors.
The platform offers a suite of solutions such as Cedar Pay for consolidated billing and personalized payment plans, Cedar Cover for benefits and financial assistance enrollment, and Cedar Support, which includes an AI-powered voice agent named Kora. Kora is purpose-built for healthcare billing, trained on proprietary data to automate patient billing calls, answer questions, and offer personalized financial pathways, thereby reducing call center workload and improving efficiency. Cedar’s technology aims to provide patients with transparency, responsiveness, and empathetic support, from pre-visit intake and cost estimation to post-visit bill resolution, ultimately fostering stronger patient trust and better financial outcomes for healthcare organizations.
Focus Areas
Business Intelligence
| Technology | AI-powered decision engine (Cedar Intelligence), cloud-based platform, generative and predictive AI, machine learning, natural language processing, conversational AI (Kora AI voice agent), integrates with EHRs, payer data, HSA/FSA banks |
What Physicians Need to Know
For physicians, Cedar stands out by significantly reducing the administrative burden associated with patient billing and collections, allowing more focus on patient care. The platform's AI-powered personalization and intuitive patient experience lead to higher patient satisfaction and increased payment rates, improving the financial health of the practice. Cedar's tools, such as the Bill Navigator and Agent Copilot, empower both patients and staff to resolve billing issues efficiently, minimizing calls and confusion. Furthermore, by connecting patients with financial assistance and coverage options, Cedar helps ensure patients can afford necessary care, fostering better patient-provider relationships.
Cedar's platform is designed for seamless integration with major Electronic Health Record (EHR) systems, health plans, and HSA/FSA providers to aggregate and synchronize patient data. They leverage Stripe for robust payment processing, supporting various payment methods. Their AI voice agent, Kora, is built in collaboration with Twilio's communications platform. These integrations create a unified medical payer ecosystem and a consolidated view of patient financial information.
Reviews & Opinions
Videos
News, demos, and interviews about Cedar.
Videos load interactively. If none appear, search YouTube for Cedar →
Press & Coverage
Frequently Asked Questions
Related Companies
Steer Health is an AI-powered growth and automation platform designed to optimize patient experiences and enhance revenue for healthcare organizations. The company’s platform utilizes artificial intelligence to automate various administrative tasks, including eligibility checks, referrals, payments, and patient intake. This automation facilitates personalized online scheduling, appointment reminders, and patient communication services, ultimately aiming to improve […]
Xealth is a healthcare AI company that provides a care orchestration platform designed to seamlessly integrate digital health tools and programs into existing clinical workflows. For physicians, this means the ability to prescribe and monitor digital health content, applications, and services directly from within their Electronic Health Record (EHR) system, much like ordering traditional medications. […]
EXF Health, a vertical of Exafluence, focuses on enhancing healthcare organizations by strengthening their health IT infrastructure and improving their analytics and data maturity. The company leverages best-in-class AI/ML tools and techniques to add continuous value to all healthcare participants. For healthcare payers, EXF Health offers executive decision boards that provide actionable insights to track […]
Epic Systems is a privately held healthcare software company that develops and offers a comprehensive suite of products designed to improve patient care and operational efficiency across various healthcare settings. Their software serves as a central nervous system for hospitals and health clinics, integrating nearly every aspect of patient care, from appointment scheduling and clinical […]
AppCatalyst is a healthcare mobile app development company that specializes in “Digital Front Door” solutions. Their primary goal is to empower consumers throughout critical moments in their healthcare journey. The company’s origins trace back to 2009, when they converted a highly-rated website symptom checker into a mobile application. This symptom checker, along with other content, […]
Syntra AI is a healthcare artificial intelligence company focused on streamlining and accelerating healthcare payments and administrative tasks. Their flagship product, Syntra Autonomous, automates pre-bill chart review, claim review, and submission. This system is designed to help medical practices identify missed revenue or compliance issues and improve billing accuracy and financial outcomes by applying AI-powered […]