Products

Fabric
Fabric Health
Patient Engagement & Education
Fabric is a leader in asynchronous telemedicine, utilizing AI to automate a significant portion of clinical work to make virtual visits faster. Their platform includes an AI assistant, patient engagement tools, a provider directory, virtual care services, and workflow automation designed to streamline care delivery.
Fabric Health
Fabric Health
Patient Engagement & Education
Fabric Health is a care enablement platform featuring a conversational AI symptom checker that guides patients to appropriate care options and automates symptom gathering, backed by clinical intelligence.

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About Fabric Health

Fabric Health is a pioneering healthcare AI company that offers an intelligently connected care enablement platform designed to address critical challenges in healthcare delivery, particularly operational capacity and clinician burnout. For physicians, Fabric’s solutions standardize, automate, and unify care experiences across both virtual and in-person settings, from initial patient intake and intelligent triage to routing and treatment. The platform leverages advanced conversational AI combined with physician-developed clinical logic to ensure precision and safety, while automating administrative and clinical workflows to significantly reduce the burden on healthcare professionals.

The company’s comprehensive suite of features includes an AI assistant, symptom checking capabilities, patient engagement tools, care pathways, provider search, scheduling functionalities, and a virtual care platform supported by a 50-state clinical network for urgent and behavioral care. By streamlining these processes, Fabric aims to improve clinical capacity, expand patient access, enhance the overall patient experience, and drive operational efficiency for health systems, payers, and employers. This allows clinicians to dedicate more time to direct patient care, leading to faster, higher-quality outcomes and reduced costs.

Focus Areas

AI-powered care enablement virtual care patient engagement clinical workflow automation intake triage routing treatment asynchronous care conversational AI provider directories urgent care primary care behavioral health digital front door

Business Intelligence

Key InvestorsGeneral Catalyst, Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, Box Group, Atento Capital
PartnershipsRush University System for Health (Rush Connect), Luminis Health, OSF HealthCare, MUSC Health, Intermountain Health, Highmark, SSM Health, Endeavor Health, Mayo Clinic, Geisinger Health, VHC Health
AcquisitionsUCM Digital Health (Nov 2025), Zipnosis (May 2023), GYANT (Jan 2024), MeMD (from Walmart, June 2024), TeamHealth Virtual Care (Sept 2024)
TechnologyHybrid AI platform, conversational AI, physician-developed clinical logic, AI operating system, clinical intelligence engine, Large Language Models (LLMs), Natural Language Processing (NLP), clinical expert system, Loom (health intelligence engine)

What Physicians Need to Know

AI-Powered Care Enablement
Fabric Health offers an AI-powered care enablement system that unifies virtual and in-person care across the entire patient journey, from intake and triage to routing and treatment. This system automates clinical workflows, significantly reducing administrative burden for healthcare providers.
Virtual & Asynchronous Care
Specializing in virtual urgent care, primary care, behavioral health, and talk therapy, Fabric leverages a 50-state virtual provider network. Their asynchronous care platform is a key differentiator, enabling faster virtual visits and automating clinical symptom gathering, leading to highly efficient provider workflows.
Patient Engagement & Digital Front Door
Fabric's Digital Front Dooru00ae serves as the initial patient touchpoint, offering 24/7 support through conversational AI. It includes AI-guided symptom checking, patient navigation, and engagement tools like care pathways, pre- and post-visit support, and reminders to improve patient outcomes and satisfaction.
Clinical Workflow Automation
The platform automates critical clinical workflows such as patient intake, symptom collection, triage, routing, SOAP note creation, coding, and care plan generation. This automation is designed to streamline care delivery and maximize efficiency for clinical staff.
Intake, Triage, Routing & Treatment
Fabric's core functionality revolves around intelligently guiding patients through their care journey. Utilizing conversational AI and physician-built clinical logic, the system assesses patient needs, triages based on acuity, routes to the most appropriate virtual or in-person care, and supports efficient treatment.
Conversational AI & Clinical Intelligence
At the heart of Fabric's technology is its Hybrid AI platform, which combines advanced conversational AI with physician-built clinical logic and expert systems. This ensures clinical precision, safety, and effectiveness in patient interactions, from symptom checking to care navigation.
Provider Directories
Fabric offers robust provider directories with SEO-optimized pages, intuitive search functionality, and real-time availability. These directories facilitate accurate booking, confident self-scheduling, and guide patients to the right level of care, enhancing patient access and reducing call center volume.
Physician Tip

Fabric Health stands out for physicians by significantly reducing administrative burden through extensive workflow automation, including automated intake, symptom gathering, documentation (SOAP notes), and coding. This allows physicians to focus more on patient care and less on paperwork, leading to increased efficiency (e.g., 2-10x faster workflows, 89-second provider work time for asynchronous visits). The platform provides readily available, evidence-based clinical decision support and optimizes patient flow and resource allocation. Furthermore, access to Fabric's 50-state virtual provider network expands clinical capacity, and seamless EMR integration ensures the system works within existing workflows, combating provider burnout by streamlining busywork and enhancing overall care delivery.

Fabric Health offers seamless integration capabilities, including direct EHR integration for real-time patient data access and to support existing workflows. It also supports patient single sign-on (SSO) using existing EMR credentials and connects with various provider data platforms and content management systems to ensure a unified care journey and smooth data sharing.

Products by Fabric Health

2 products in the directory

Fabric
Fabric Health
Patient Engagement & Education
Fabric is a leader in asynchronous telemedicine, utilizing AI to automate a significant portion of clinical work to make virtual visits faster. Their platform includes an AI assistant, patient engagement tools, a provider directory, virtual care services, and workflow automation designed to streamline care delivery.
Fabric Health
Fabric Health
Patient Engagement & Education
Fabric Health is a care enablement platform featuring a conversational AI symptom checker that guides patients to appropriate care options and automates symptom gathering, backed by clinical intelligence.

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Press & Coverage

HLTH
Fabric Launches Hybrid AI Platform to Transform Healthcare Delivery and Patient Experience
Fabric introduced its Hybrid AI platform, integrating conversational AI with physician-developed clinical logic to standardize and automate healthcare experiences while maintaining clinical precision and safety. The platform offers an AI assistant, symptom checking, virtual care, and scheduling, supported by a 50-state clinical network.
2025-02
PR Newswire
Fabric Acquires UCM Digital Health to Expand Member Care for Payers and Employers Nationwide
Fabric acquired UCM Digital Health, adding over one million lives and 400 payer and employer clients, solidifying its position in AI-enabled virtual care. This marks Fabric's fifth acquisition in less than three years, aiming to unify the fragmented digital health landscape.
2025-11
Fabric Health
Fabric Secures $60M Series A to Streamline Care Experiences, Consolidating Fragmented Health Technology
Fabric announced a $60 million Series A funding round led by General Catalyst, with continued participation from Thrive Capital, GV, and Salesforce Ventures. The funding will be used to enhance its technology, expand its team, and pursue strategic acquisitions to serve health systems, clinicians, and patients.
2024-02
Endpoints News
Fabric buys UCM Digital Health in fifth acquisition in three years
Fabric acquired UCM Digital Health, a telehealth platform, as its fifth acquisition in less than three years. This move aims to expand Fabric's reach to more patients and customers by integrating with older companies that have established relationships with employers and insurance plans.
2025-11
Fabric Health
Fabric Launches Concierge Virtual Careu2014Including Subscriptions, Labs, and Integrated Experiences
Fabric introduced significant updates to its Virtual Care platform, including a subscription-based care model, integrated lab testing, and seamless EMR integration. These enhancements aim to provide more personalized, concierge care at scale for health systems, payers, employers, and digital health companies.
2025-04
Fabric Health
Fabric Launches Evo to Drive Cost Diversion with Faster, High-Quality Virtual Care for Employers
Fabric launched Evo, a nationwide virtual care benefit for employers and their employees, consolidating high-demand service lines like urgent care, talk therapy, and mental health medication management into a single experience. Evo operates on Fabric's virtual care infrastructure and clinical services, aiming to streamline access and reduce healthcare costs.
2026-02
Fabric Health
Fabric Recognized for its Comprehensive AI-powered Care Enablement Platform in the 2025 NY Digital Health 100
Fabric was selected for the 2025 New York Digital Health 100 (DH100) list, recognizing its comprehensive AI-powered care enablement platform. The company's integrated platform includes an AI assistant, symptom checking, virtual care, and scheduling, addressing healthcare's capacity and access challenges.
2025-02
Healthcare Dive
Health tech startup Fabric acquires Walmart's telehealth business
Fabric acquired Walmart's telehealth business, MeMD, as Walmart exits its healthcare delivery operations. This acquisition expands Fabric's offerings for employers and payers, strengthening its position in the virtual care market.
2024-06

Frequently Asked Questions

Fabric Health's AI-powered platform, including its AI Assistant and conversational AI, automates the digital front door by streamlining patient intake, symptom gathering, and intelligent routing to appropriate care settings. This reduces administrative burden on staff and guides patients efficiently to virtual or in-person care based on their needs.
Fabric Health offers a comprehensive Virtual Care Suite that supports both asynchronous and synchronous care, including virtual urgent care, talk therapy, and psychiatry. Their platform also includes a 50-state clinical network to expand access to primary and behavioral health services, enabling efficient care delivery across multiple modalities.
Fabric Health is HIPAA, SOC 2 Type 2, and WCAG 2.1 compliant, demonstrating a strong commitment to safeguarding patient information. They implement robust security measures such as access controls, change management, and continuous system operations monitoring to protect sensitive data.
Yes, Fabric Health's conversational AI and patient engagement tools are designed to improve patient experience by providing immediate support, automating communications, and guiding patients through their healthcare journey. This approach aims to significantly reduce call center volume and administrative tasks, freeing up staff to focus on higher-acuity care.
Fabric Health aims for a rapid implementation, with many integrations achieving a 60-day go-live. Their platform offers seamless integration capabilities with existing EMRs and EHRs through HL7, FHIR, and robust APIs, complementing current workflows to maximize efficiency and provide ongoing support.
While specific pricing details may vary, Fabric Health's model often includes PMPM (per member per month) subscription models for certain programs, alongside Medicaid reimbursement and shared-savings participation. The expected ROI stems from significant operational savings, such as 2-10x faster visits, reduced call center volume, lower hospital readmission rates, and improved provider efficiency and patient satisfaction.
Fabric Health has a strong track record, backed by prominent investors like General Catalyst, GV (Google Ventures), and Salesforce Ventures, and has made multiple strategic acquisitions to expand its capabilities. They partner with major health systems such as Rush University System for Health, OSF HealthCare, and Intermountain Health, serving over 100 million lives, indicating robust growth and market leadership.

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