Accuhealth RPM

by Accuhealth (now accuRPM, powered by Tellihealth)  · Based in United States → — Intelligent remote patient monitoring that keeps patients connected and providers compliant.
Cardiology Family Medicine Internal Medicine

Service-based, reimbursed for participating patients.
Regulatory Status Disclosed

Overview

accuRPM (formerly Accuhealth, now powered by Tellihealth) is a fully managed remote patient monitoring (RPM) platform designed to streamline physiological data collection and chronic disease management. The solution is built for hospitals, health systems, and physician practices across specialties such as cardiology, endocrinology, pulmonology, and primary care.

The platform integrates into existing clinical workflows by connecting directly with leading Electronic Health Record (EHR) systems, including Epic and athenahealth. The clinical workflow operates as follows:

  • Enrollment & Shipping: Providers enroll patients through their EHR or a secure online portal, and pre-configured devices are shipped directly to the patient’s home.
  • Data Transmission: Patients use cellular-enabled (4G) biometric devices—such as blood pressure monitors, glucometers, pulse oximeters, and weight scales—which automatically transmit readings via major cellular networks without requiring Wi-Fi, Bluetooth, or smartphones.
  • Clinical Triage: Biometric data flows into the proprietary Evelyn software platform. Tellihealth’s clinical Health Operations Center (HOC) monitors readings, contacts patients to triage abnormal vitals, and escalates critical alerts to the practice.
  • Billing & Compliance: The platform logs and timestamps clinical interactions to generate monthly documentation spreadsheets, supporting practices in billing relevant RPM CPT codes.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Use Cases

  • Chronic Condition Management (Hypertension, Diabetes, COPD, Obesity)
  • Reducing Hospital Readmissions and Emergency Visits
  • Improving Patient Engagement and Adherence to Care Plans
  • Streamlining Clinical Workflows and Enhancing Practice Efficiency
  • Delivering Value-Based Healthcare
  • Post-Discharge Monitoring

What Physicians Need to Know

Video Quality & Reliability
Accuhealth offers unlimited telemedicine with HD two-way video capabilities, designed for scalability to support extensive virtual care access.
Remote Patient Monitoring
Provides a turnkey RPM solution with 24/7/365 clinical monitoring by a Health Operations Center (HOC) and a team of licensed English and Spanish-speaking nurses and MAs. The AI-powered 'Evelyn' platform organizes biometric data, integrates with EHRs, and offers a dashboard for proactive insights, leading to improved patient outcomes, including an 80% reduction in hospital readmissions.
Peripheral Device Support
Supports EHR-connected 4G cellular-enabled devices such as blood pressure monitors, glucometers, pulse oximeters, sleep and resting heart rate monitors, weight scales, touchless thermometers, and peak flow meters. Devices are provided at no cost for the first unit, include consumables, and operate globally without requiring patient WiFi, Bluetooth, smartphones, or tablets. Devices meet FDA medical device definitions.
Virtual Waiting Room
While not a distinct 'virtual waiting room' feature, Accuhealth's unlimited telemedicine and virtual care access facilitate direct patient-provider interaction, effectively reducing the need for traditional waiting room visits.
State Licensure Compliance
Accuhealth provides RPM services in all 50 U.S. states, adhering to the latest CMS and HRSA regulations (as of March 2024). All patient care is delivered by U.S.-licensed Qualified Healthcare Professionals, ensuring compliance with healthcare and billing requirements.
Bandwidth Requirements
Patient devices are 4G cellular-enabled, eliminating the need for patient-side WiFi, Bluetooth, or smartphone data, thus minimizing patient bandwidth requirements. The platform itself is designed for unlimited scalability to handle high data volumes.
Recording & Documentation
All clinical interactions, including phone calls, are automatically recorded, timestamped, and transcribed, creating a secure, integrated audit trail within the patient's EHR. The platform also generates clinical and billing reports.
RPM Device Compatibility
Accuhealth provides its own suite of 4G cellular-enabled devices, compatible with its platform. These include various monitors for blood pressure, glucose, pulse oximetry, heart rate, weight, temperature, and peak flow, designed for ease of use without requiring additional patient technology.
Physician Tip

To maximize Accuhealth RPM, physicians should leverage the 24/7/365 clinical monitoring team to offload routine data review and alert management, freeing up in-house staff. Utilize the seamless, true EHR integration to ensure all RPM data flows directly into patient records, enabling efficient workflow and accurate billing without manual data entry. Capitalize on the provided, cellular-enabled devices and consumables to simplify patient onboarding and improve adherence by removing technical barriers. Regularly review the automated time tracking and comprehensive audit trails to ensure compliance with billing regulations and to support audit readiness. Finally, use the integrated telemedicine for timely virtual consultations, enhancing patient engagement and care continuity.

Accuhealth offers robust, no-cost EHR integration with over 50 leading EHR systems, including Epic, Cerner, and athenahealth. This integration is designed to populate discrete data fields within the EHR rather than just scanning PDFs, and can auto-generate RPM claims for some systems. For Epic users, it integrates via provider-created Plans of Care, visualizing data in flowsheets, triggering In Basket messages for abnormal readings, and utilizing MyChart credentials for data filing. HL7 files are also provided as part of the integration.

Details

Category Telehealth & Virtual Care, Wearables & Remote Monitoring (RPM)
Pricing Service-based, reimbursed for participating patients.
  • Risk-free program; cancel anytime with no contracts or long-term commitments; reimbursed only for participating patients
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status 1 AI-estimated

Tellihealth's FDA-approved, 4G-enabled remote patient monitoring devices include pulse oximeters, contactless thermometers, blood pressure monitors, glucometers, and weight scales.

Integrations
EHR Not specified
Specialties Cardiology, Family Medicine, Internal Medicine

What the Web Says

Accuhealth RPM is a remote patient monitoring solution that aims to improve patient engagement, chronic disease management, and provide real-time health data to healthcare providers. It is recognized for promoting proactive healthcare and empowering patients to take control of their health. The platform offers a user-friendly interface, integration with various devices, and is designed to reduce hospital readmissions and healthcare costs.

Overall: Mixed

Strengths

  • Improved patient engagement and adherence to treatment plans.
  • Enhanced chronic disease management and real-time health data for providers.
  • User-friendly interface and seamless integration with existing EHR systems.
  • Reduction in hospital readmissions and overall healthcare costs.
  • Cellular-enabled devices simplify setup for patients, eliminating the need for smartphone apps or Bluetooth.
  • 24/7 clinical monitoring and support, reducing administrative burden on practices.

Limitations

  • Some users report connectivity issues and concerns about data security.
  • A few users find the device setup complex.
  • Occasional technical issues and a perceived need for better customer support.
  • Potential for unexpected costs to patients, with some reporting not being informed about co-pays or device fees.
  • Employee reviews mention micromanagement, a chaotic atmosphere, and a focus on quantity over quality of calls.
  • Operational model may be less effective for rural providers facing unique connectivity and engagement challenges.

Based on reviews from: Neuvition, Accuhealth.com, BBB Business Profile, Indeed.com, athenahealth | athenaConnect, Circle Care, Reddit, G2, Capterra

Last updated: 2026-07-24

Ratings & Reviews

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Press & Coverage

Accuhealth
Accuhealth and Signallamp Health Announce Merger to Create a Full Suite of Remote Care Offerings
Accuhealth and Signallamp Health merged, backed by Sunstone Partners, to offer a comprehensive suite of remote patient monitoring (RPM) and chronic care management (CCM) services to healthcare providers.
2025-07
Accuhealth Blog
Customizing RPM Metrics for Every Practice
This article discusses how Accuhealth customizes RPM metrics to align with specific practice goals, ensuring data-driven decisions rather than a one-size-fits-all approach.
2025-07
Accuhealth Blog
Digitized Healthcare Still Needs Human Relationships
This blog post emphasizes that despite the increasing reliance on technology in healthcare, human relationships remain crucial for an organization's well-being.
2025-07
Accuhealth Blog
Remote Patient Monitoring (RPM) Programs: What Success Really Looks Like
This article explores how personalized programs, patient-centered care, and flexible metrics contribute to successful RPM partnerships.
2025-07
Accuhealth Blog
How CCM Helps Drive Success in VBC Contracts: At-Risk vs. Capitated Models
This post explains how Chronic Care Management (CCM) can lead to success in value-based care contracts by improving patient outcomes and reducing costs.
2025-07
Accuhealth Blog
CMS Introduces New APCM Codes to Enhance Remote Care in 2025
The Centers for Medicare & Medicaid Services (CMS) are introducing new Advanced Primary Care Management (APCM) codes and service-based billing codes for FQHCs and RHCs to improve remote care.
2025-03
Accuhealth Blog
Making a Case for Remote Patient Monitoring
This article highlights how RPM technology is transforming healthcare by improving patient outcomes, reducing costs, decreasing hospitalizations, and increasing patient satisfaction.
2025-03
Accuhealth Blog
Remote Patient Monitoring Devices - An Introduction
This blog post introduces the essentials of RPM devices, focusing on their role in healthcare, FDA compliance, user-friendliness, and reimbursement.
2025-03

Videos

Product demos, reviews, and walkthroughs for Accuhealth RPM.

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Frequently Asked Questions

Accuhealth RPM utilizes its proprietary AI-enhanced software, Evelyn 3.0, which incorporates predictive analytics, machine learning, and voice sentiment analysis to enhance patient care. This AI analyzes patient behaviors, speech, and response times to identify potential health issues, prioritize patients based on criticality, and proactively alert physicians before a crisis occurs, thereby reducing hospital visits.
Accuhealth's platform, Evelyn, is HIPAA-compliant and SOC2-certified, ensuring robust data security with all patient data housed onshore in the United States. The RPM devices are considered 'medical devices' by the FDA, and Accuhealth ensures they meet these standards, while also adhering to the latest CMS and HRSA regulations for remote patient monitoring.
Accuhealth offers an 'RPM as a Service' model with tiered pricing, such as Tier 1 starting as low as $19 per patient per month for software and support, and Tier 2 at $65 PMPM for a more inclusive package. EHR integration is provided at no cost, and the first device along with all consumables are also covered, aiming for transparent pricing without hidden fees for core AI functionalities.
While Accuhealth's AI aims to reduce cognitive overload and prioritize critical patient alerts, general limitations of AI in healthcare include the need for transparent and unbiased algorithms, and the potential impact on the doctor-patient relationship. One noted concern from a competitor is a potential 'lack of personalization' which might affect patient engagement.
Accuhealth provides true no-cost EHR integration with over 50 leading systems, directly placing patient readings into data fields rather than scanning PDFs, and can even auto-generate RPM claims. Data security is paramount, with the HIPAA-compliant and SOC2-certified platform ensuring secure transmission and storage of AI-processed patient data, including timestamped audit trails of all interactions.
Accuhealth distinguishes itself with its turnkey, cellular-first RPM program featuring robust AI-powered insights from Evelyn 3.0, which proactively analyzes patient data and sentiment to reduce physician workload by prioritizing critical cases. While competitors like HealthSnap offer enterprise solutions and AliveCor specializes in cardiac monitoring, Accuhealth focuses on a comprehensive, hands-off approach for clinics with its 24/7 monitoring center and extensive EHR integration.
Accuhealth offers comprehensive training and support, including online on-demand videos and unlimited one-on-one hands-on training for physicians and staff, with clinics typically going live within 3-5 business days. They manage all device logistics and patient onboarding, while their 24/7 Health Operations Center provides clinical monitoring and escalates cases, significantly reducing the burden on practice staff.

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Suggest an Edit → | Last Verified: 2026-04-21 | First Added: 2026-04-21
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