Doxy.me
Overview
Doxy.me by Doxy.me Inc. is a browser-based telemedicine platform designed to facilitate secure video consultations between healthcare providers and patients. The platform requires no software downloads, installations, or patient accounts, allowing patients to join virtual appointments directly through a personalized room URL.
The platform is built for a wide range of clinical settings, including solo practitioners, small clinics, and large health systems. It supports diverse medical specialties, mental health professionals, and rural telehealth initiatives. Doxy.me integrates into existing clinical workflows by mimicking physical office processes, offering features such as a virtual waiting room, patient check-in, patient transfers, and shared room access.
Notable capabilities include advanced video features like group calling, screen sharing, and virtual backgrounds. To streamline administrative workflows, Doxy.me features Scribe, an integrated AI-powered clinical documentation tool. Scribe transcribes telehealth sessions in real time and automatically generates structured clinical notes, such as SOAP and DAP notes, as well as session summaries and full transcripts directly within the appointment interface.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Secure Video Conferencing
- Customizable Virtual Waiting Room
- Patient Check-In
- Patient Queue Management
- Screen Share
- Group Call
- Patient Transfer
- Session History
- SOAP and DAP Notes
- Teleconsent
Use Cases
- Remote Patient Consultations
- Virtual Appointments for Therapy and Counseling
- Follow-up Visits and Chronic Care Management
- Patient Intake and Triage
- Inter-provider Collaboration
- Secure Communication for Sensitive Health Information
What Physicians Need to Know
To optimize video quality, ensure both you and your patient have a stable internet connection (preferably wired or close to the Wi-Fi router) and close unnecessary applications. Encourage patients to use a supported browser (Chrome, Firefox, Safari) and an updated operating system. Utilize the virtual waiting room features for efficient patient intake, including custom forms and payment collection on paid plans. For documentation, leverage the 'Record' and 'Scribe' apps for audio recordings, transcripts, and AI-generated notes, and integrate these into your existing EHR workflow. Always ensure patient consent for recording. Be mindful of state licensure laws when conducting telehealth across different geographical locations.
Doxy.me is designed to work in parallel with existing Electronic Health Record (EHR) systems rather than being an EHR itself. It offers integrations such as Patient Identifier, Auto Check-In, Single Sign-On (Okta, Azure, AuthO), Launch EHR, and Session Webhooks to enhance workflows with EHRs. While Doxy.me does not offer direct e-prescribing or billing features, these functionalities are typically handled by integrated EHRs. The platform is browser-based, eliminating the need for downloads and simplifying integration into existing clinical workflows.
Details
| Category | Telehealth & Virtual Care |
| Pricing | Tiered |
| Free Trial | Unknown |
| Deployment | Cloud |
| Mobile App | 1 |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status | Unknown |
| SOC 2 | Yes AI-estimated |
| GDPR | Yes AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Internal Medicine, Pediatrics |
What the Web Says
Doxy.me is a telemedicine platform generally well-regarded for its ease of use and accessibility, particularly for solo practitioners and small clinics. Many users appreciate its free tier and straightforward interface, though some advanced features and customer support can be areas for improvement.
Overall: PositiveStrengths
- Extremely easy to use for both providers and patients, often requiring no downloads or accounts for patients.
- Offers a robust free tier that meets the basic needs of many healthcare providers.
- HIPAA compliant, ensuring patient data security and privacy.
- Reliable video and audio quality, even with lower bandwidth.
- Simple, intuitive interface that requires minimal training.
- Good for quick, unscheduled patient consultations.
Limitations
- Limited advanced features compared to more comprehensive EHR-integrated platforms.
- Customer support can be slow or less responsive for free tier users.
- Some users report occasional glitches or connection issues, though generally stable.
- Lack of integrated billing or scheduling in the free version.
- Interface can feel basic or less polished than some competitors.
- Limited customization options for the waiting room or branding.
Based on reviews from: G2, Capterra, Reddit (r/telemedicine, r/privatepractice), Software Advice, Physician reviews on various forums
Last updated: 2026-10-24
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Investors who backed Doxy.me
Funded through the company that built this tool.
