DeliverHealth
by DeliverHealth
· Based in United States →
— AI Clinical Documentation & Autonomous Coding for Health Systems
Overview
DeliverHealth offers an AI-powered clinical documentation and autonomous coding solution designed to integrate into healthcare workflows. The platform is intended for use by various medical specialties and care settings, including hospitals and physician practices, to streamline administrative tasks associated with patient encounters.
- What it does: DeliverHealth’s AI tool assists with the creation of clinical documentation and automates aspects of medical coding. It aims to convert clinician-patient conversations into structured clinical notes and assign appropriate codes for billing and record-keeping.
- Who it is for: The solution targets physicians and other healthcare providers across a range of specialties, as well as the administrative and coding staff within hospitals, clinics, and other care settings responsible for documentation and billing.
- How it fits a clinical or practice workflow: The AI tool is designed to capture and process clinical dialogue during or after patient encounters. It then generates draft documentation and coding suggestions, which can be reviewed and finalized by clinicians and coders, potentially reducing manual effort in these areas.
- Notable capabilities: Key capabilities include the conversion of spoken clinical interactions into text, the generation of clinical notes, and the autonomous suggestion of medical codes. The system is designed to learn and adapt to specific clinical vocabularies and documentation styles.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- AI-powered note drafting
- Real-time conversation capture
- Integration with clinical workflows
- Reduces documentation time
- Improves note accuracy
- Supports physician well-being
Use Cases
- Automating clinical note creation
- Reducing administrative burden for physicians
- Enhancing documentation accuracy and completeness
- Improving physician efficiency during patient encounters
- Combating physician burnout
What Physicians Need to Know
Ambient Listening Capability
DeliverHealth's InstaNote offers ambient documentation, passively capturing provider-patient conversations during visits and converting them into complete, structured clinical notes in real-time, without manual input.
EHR Auto-Population
InstaNote produces EHR-ready output in real-time and integrates seamlessly with major EHR systems. DeliverHealth's AI coding engine can pull clinical notes and billable codes/suggestions directly from InstaNote into integrated systems. The company offers universal EHR integration and embedded solutions for platforms like Epic, Athenahealth, NextGen, eClinicalWorks, AllScripts, and ModMed.
Note Template Customization
InstaNote adapts to specialty-specific documentation requirements and provider preferences, including terminology, note structure, and dictation style. It offers customizable templates and specialty-specific terminology, adapting to any medical practice.
Specialty-Specific Models
InstaNote adapts to the unique documentation needs of various medical specialties, including cardiology, behavioral health, family practice, pediatrics, surgery/orthopedics, internal medicine, emergency medicine, dermatology, gastroenterology, neurology, obstetrics & gynecology, radiology, urology, and anesthesiology.
Dictation Accuracy Rate
DeliverHealth leverages proprietary generative AI and natural language processing (NLP) to create high-quality, accurate documentation. Their InstaCode solution, which works with InstaNote, aims for 95% accuracy with AI. The company has trained its large language models (LLMs) on 150,000 audio hours per month of human-curated medical records and partners with Google Cloud to utilize the Gemini model for an industry-leading medical vocabulary.
Real-Time vs Post-Visit Processing
InstaNote captures and converts patient interactions into complete, EHR-ready notes in real-time. It supports both real-time (synchronous) scribing and post-encounter (asynchronous) scribing, providing near-instant results.
Multi-Speaker Recognition
While not explicitly detailed as 'multi-speaker recognition,' the ambient listening capability captures natural conversations between providers and patients, implying the ability to process multiple speakers.
Note Turnaround Time
Clinicians receive near-instantaneous results, with documentation provided closer to the episodes of care. Providers report saving 30-40 minutes per day on documentation using InstaNote.
Chart Review Features
DeliverHealth's InstaCode, which integrates with InstaNote, includes SmartAudit for quality assurance, catching discrepancies before claims reach payers and providing full traceability for audits and compliance review. The system offers AI-powered code suggestions to enhance reimbursements and improve speed-to-bill.
Physician Tip
Leverage InstaNote's flexibility by choosing between ambient listening, dictation, or a hybrid approach based on your workflow and preferences. Review and finalize AI-generated notes to ensure accuracy and compliance. Utilize the integrated coding suggestions to streamline your billing process and improve revenue integrity. Take advantage of the specialty-specific models and customizable templates to tailor the documentation to your practice's unique needs.
DeliverHealth's InstaNote offers seamless integration with leading EHR platforms, including Epic, Cerner, MEDITECH, athenahealth, NextGen, eClinicalWorks, AllScripts, and ModMed, through universal integrations, embedded solutions, and robust API infrastructure (FHIR compliant). It also integrates with DeliverHealth's InstaCode for autonomous medical coding and auditing.
Details
| Category | Documentation & Scribing, General Productivity (AI Assistants) |
| Pricing | Unknown — DeliverHealth may adjust pricing annually by 3% or based on the Medical Price Index (MPI). |
| Deployment | Cloud, integrates with major EHR systems (Epic, Athenahealth, NextGen, eClinicalWorks, AllScripts, ModMed, PACE Collabrios). |
| Mobile App | 1 |
| API Available | Unknown |
| Languages | English |
| Training | Unknown |
| Target Size | Hospitals, health systems, and physician groups |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status | Unknown AI-estimated — unknown |
| Integrations | |
| EHR | Not specified |
| Specialties | Behavioral Health, Cardiology, Internal Medicine |
Social Proof
| Customers | 800+ healthcare organizations / 60,000+ providers |
| Notable | unknown |
Support & Reliability
| Training Provided | Unknown |
What the Web Says
DeliverHealth, a company specializing in healthcare technology solutions, particularly in clinical documentation and revenue cycle management, receives mixed to positive reviews. Physicians often appreciate the accuracy and efficiency of their transcription services, while healthcare IT professionals may focus on integration capabilities and system reliability. General tech reviews and platforms like G2 and Capterra highlight both strengths and areas for improvement, with Reddit discussions being less prevalent or specific.
Overall: MixedStrengths
- High accuracy in clinical documentation and transcription services.
- Improved efficiency in physician workflows due to streamlined processes.
- Strong focus on data security and HIPAA compliance.
- Good customer support and responsiveness reported by some users.
- Solutions designed to integrate with existing EHR systems.
- Positive impact on revenue cycle management for some clients.
Limitations
- Integration challenges with certain legacy systems reported by some IT teams.
- Cost of services can be a concern for smaller practices or organizations.
- Steep learning curve for new users on some of their platforms.
- Occasional reports of system glitches or downtime.
- Customer service quality can be inconsistent according to some reviews.
- Limited public discussion or detailed reviews on platforms like Reddit.
Based on reviews from: G2, Capterra, Healthcare IT News, Physician blogs and forums, Industry analyst reports
Last updated: 2026-09-13
Ratings & Reviews
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Press & Coverage
PR Newswire
DeliverHealth and Google Cloud Partner to Bring Industry-Leading AI for Comprehensive and Accurate Clinical Documentation Solutions
DeliverHealth announced a partnership with Google Cloud to integrate AI for clinical documentation, aiming to transform how healthcare providers document patient care and reduce clinician burnout. The collaboration will leverage Google Cloud's Gemini models and DeliverHealth's medical notes to enable voice-based documentation for over 60,000 clinicians.
2025-02
Signalbase
DeliverHealth Acquired by Microsoft | M&A News - Signalbase
Microsoft has acquired DeliverHealth, a Madison, Wisconsin-based company specializing in AI-driven revenue cycle management, clinical documentation, and digital health solutions. This acquisition aims to enhance Microsoft's healthcare offerings and improve patient care through innovative technology.
2025-04
Madison Startups
DeliverHealth, Google Cloud to Partner - Startup and Tech News - Madison Startups
DeliverHealth and Google Cloud are partnering to provide technology that allows healthcare providers to document patient care through voice. This partnership aims to give caregivers more time to focus on patients by streamlining documentation with AI.
2025-03
DeliverHealth Blog
5 Strategies for Reducing Physician Burnout in Health Systems
This article from DeliverHealth's blog discusses five strategies for health systems to reduce physician burnout, primarily focusing on how documentation contributes to burnout and how to cut charting time. It highlights the role of AI in clinical documentation.
2026-09
DeliverHealth Blog
7 Benefits of AI-Driven Documentation Solutions
DeliverHealth's blog post outlines seven benefits of AI-powered documentation solutions, emphasizing how they ease provider burden, boost accuracy, and speed up workflows in healthcare.
2026-04
PRWeb
DeliverHealth Acquires PresidioHealth, Expanding its Software Platform to Speed Up Appropriate Reimbursement
DeliverHealth acquired PresidioHealth, a healthcare technology and clinical intelligence company, to expand its software platform. This acquisition aims to simplify coding and physician documentation complexities, accelerating the reimbursement cycle for healthcare organizations.
2022-03
Becker's Hospital Review
DeliverHealth Acquires health tech company to speed up clinical documentation - Becker's Hospital Review
DeliverHealth acquired a healthcare technology and clinical intelligence company to help healthcare organizations simplify coding and physician documentation, utilizing PresidioHealth's SaaS-based services to improve coding quality and accelerate the reimbursement cycle.
2022-03
PR Newswire
DeliverHealth Solutions Formed to Simplify Hospitals' EHR, Documentation and Revenue Cycle Challenges
DeliverHealth Solutions was formed to address EHR, documentation, and revenue cycle challenges for hospitals. The company was established from a carve-out of Nuance Communications' health information management and EHR services businesses.
2020-11
Videos
Product demos, reviews, and walkthroughs for DeliverHealth.
DeliverHealth at HCIC22
SwaayHealth
DeliverHealth Solutions - Clearwater HQ
AiC Architecture
DeliverHealth - Simplifying the Complexities of Healthcare
HPR
The Tate Chronicles: Douglas Herr, VP EHR Services - DeliverHealth
Healthcare NOW Radio
Deliverhealth
Aakritikalakriti - Art meets Architecture
Fireside Chat with an Industry Expert from DeliverHealth
Healthcare Innovation
Frequently Asked Questions
DeliverHealth's InstaNote uses ambient clinical intelligence to capture patient-physician conversations in real-time, either through ambient listening or dictation. It then leverages generative AI and natural language processing to structure that information into a complete, formatted clinical note, tailored to the physician's specialty and EHR template, which is then presented for review and sign-off within their existing EHR workflow.
DeliverHealth's eSOneu2122 U.S. Platform, which InstaNote is built upon, has achieved HITRUST Certified status for information security, ensuring it meets all HIPAA requirements for data security and compliance. This enterprise-grade security is designed to protect patient data throughout the documentation process.
Key alternatives to DeliverHealth's InstaNote include Microsoft Dragon Copilot, Abridge, Suki, and Nabla. While many focus on ambient note capture, DeliverHealth emphasizes a comprehensive AI-powered solution that integrates both clinical documentation and medical coding automation. Other solutions like DeepScribe also offer ambient scribing with coding suggestions and EHR integration.
While specific pricing for DeliverHealth's InstaNote isn't publicly detailed in a fixed per-provider monthly cost like some direct-to-consumer options (which can be around $100/month/clinician for non-integrated solutions), DeliverHealth focuses on enterprise-level solutions. They highlight significant ROI for healthcare organizations, including over $50,000 in annual savings per physician and 2.5 hours of daily time savings.
Potential challenges with any AI scribing solution can include the need for workflow configuration to ensure compatibility with unique practice styles and different encounter types. Staff training is also crucial for new workflows, ambient listening etiquette, and consent management. While AI scribes aim for high accuracy, a human-in-the-loop review process is typically part of the workflow to ensure clinical accuracy.
DeliverHealth's InstaNote is designed with advanced medical speech recognition to accurately capture patient encounters with medical specificity, aiming to reduce 'hallucinations' and produce cleaner records. It leverages AI clinical intelligence to understand the specific clinical context of various specialties, from routine outpatient visits to complex surgical procedures, and is constantly learning to improve consistency and accuracy.
DeliverHealth integrates its AI scribing (InstaNote) with its autonomous medical coding solution (InstaCode). This combined workflow allows for real-time documentation and code assignment, including ICD-10 and CPT codes, with a built-in compliance auditing layer. This helps reduce coding backlogs, improve accuracy, and validate codes against current guidelines, ultimately optimizing revenue cycle performance.
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| Last Verified: 2026-07-03 | First Added: 2026-06-14
Investors who backed DeliverHealth
Funded through the company that built this tool.
