TherapyNotes
Starts at $69/user/month for the solo plan. group and enterprise plans start at $79/month for the first clinician plus $50 for each additional clinician.
Documentation ProvidedRegulatory Status Disclosed
Overview
TherapyNotes is a comprehensive Electronic Health Record (EHR) system specifically designed for behavioral health professionals. It offers a robust suite of features aimed at streamlining practice management, clinical documentation, and billing processes. The platform is known for its user-friendly interface and dedicated support, making it a popular choice for therapists, psychologists, psychiatrists, and social workers.
One of TherapyNotes’ key features is its integrated administration of standardized assessments, such as the PHQ-9 (Patient Health Questionnaire-9) and GAD-7 (Generalized Anxiety Disorder 7-item scale). These assessments can be included in intake packets and are automatically scored, providing clinicians with immediate, quantifiable data to inform diagnosis and treatment planning. This automation reduces administrative burden and enhances the efficiency of patient assessment workflows.
Beyond assessment tools, TherapyNotes provides extensive capabilities for scheduling appointments, managing patient records, processing insurance claims, and handling billing. It supports various practice sizes, from solo practitioners to larger group practices, and includes features like secure client portals, telehealth integration, and robust reporting. The platform aims to be an all-in-one solution for the operational and clinical needs of behavioral health practices, allowing practitioners to focus more on patient care and less on administrative tasks.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- EHR/EMR for behavioral health
- Automated PHQ-9/GAD-7 scoring
- Scheduling and calendar management
- Secure client portal
- Telehealth integration
- Integrated billing and claims management
- Clinical documentation tools
- Treatment planning
- Reporting and analytics
- Electronic prescribing (e-prescribing)
Use Cases
- Managing patient records for behavioral health
- Automating intake and assessment processes
- Streamlining appointment scheduling
- Facilitating secure telehealth sessions
- Processing insurance claims and billing
- Generating clinical documentation and notes
What Physicians Need to Know
Key Capabilities
TherapyNotes is a comprehensive EHR and practice management system designed for behavioral health professionals. It offers features for scheduling, documentation (including AI-assisted notes), telehealth, and billing. The platform provides structured note templates (DAP, SOAP, BIRP), a client portal for intake and payments, and integrated outcome measures. It also includes a built-in task system to track overdue notes, unsigned treatment plans, and billing follow-ups.
Clinical Utility
TherapyNotes streamlines administrative tasks, allowing clinicians to focus more on patient care. It helps reduce documentation time through structured workflows and AI-assisted note drafting (TherapyFuel AI). The platform supports various note formats and integrates with Wiley Treatment Planners for evidence-based goals and interventions. It's particularly well-suited for solo practitioners and small group practices that prioritize structured documentation, dependable insurance billing, and compliance tools.
Integration Options
While TherapyNotes focuses on built-in features, it offers some integrations. It can sync with Google Calendar and Microsoft Outlook. For more advanced integration needs, third-party services like OSP Labs can customize integrations for billing, scheduling, and patient portals. TherapyNotes also integrates with HIPAAtizer for HIPAA-compliant forms. Its AI documentation features, such as TherapyFuel AI, are primarily add-ons within the EHR ecosystem.
Compliance Status
TherapyNotes is HIPAA compliant and provides a Business Associate Agreement (BAA). It employs rigorous safeguards, including FIPS 140-2 compliant encryption and multiple layers of data protection. The platform is HITRUST certified, including AI HITRUST certification, demonstrating its commitment to data security and risk management. It also supports PCI compliance for credit card processing.
Pricing Model
TherapyNotes uses a straightforward, clinician-based subscription model with a 30-day free trial. The 'Solo' plan is $69/month for a single user. Group practices pay $79/month for the first clinician and $50/month for each additional provider, with unlimited non-clinical users included. Add-on costs include TherapyFuel AI documentation (~$40/month per provider), premium telehealth ($15/month per clinician), electronic insurance claims ($0.14 per claim), and e-prescribing ($65/month per prescriber).
User Experience
Users consistently praise TherapyNotes for its user-friendly interface, intuitive navigation, and structured workflows, making it easy to learn and implement. The setup is fast, and many users require minimal assistance to get started. While generally positive, some users note that customization options and group messaging could be improved.
Support Quality
TherapyNotes is highly regarded for its exceptional customer support, available 24/7 via phone and email. Users frequently highlight the support team's responsiveness, helpfulness, and knowledge, often providing step-by-step instructions and detailed follow-up emails.
Implementation Complexity
TherapyNotes is considered one of the fastest behavioral health EHRs to implement. Most solo practitioners can be fully operational within one to three days, and small group practices typically complete setup within one to two weeks, including data import and staff training. The process includes account setup, provider profiles, and scheduling configuration, with support for importing data from CSV files.
Evidence Base
TherapyNotes integrates with the Wiley Practice Planners library, providing direct access to evidence-based goals, objectives, and interventions for treatment planning. It also includes an outcome measures library with clinician-administered assessments like GAD-7 and PHQ-9, allowing for tracking of treatment progress.
Physician Tip
For mental health professionals, TherapyNotes offers a robust, user-friendly EHR with strong compliance features. Leverage the structured note templates (DAP, SOAP, BIRP) and Wiley Treatment Planner integration to streamline documentation and ensure evidence-based care. While AI-assisted notes (TherapyFuel AI) can significantly reduce administrative burden, always review and edit AI-generated drafts to maintain clinical accuracy and personalize them to your style. Utilize the 24/7 customer support for any implementation or billing queries. Be mindful of add-on costs for features like advanced telehealth and e-prescribing when budgeting.
TherapyNotes prioritizes a built-in, all-in-one system over extensive third-party integrations. While it offers calendar syncing with Google Calendar and Microsoft Outlook, direct API access for deep integration with other healthcare systems is limited. Practices requiring extensive customization or integration with a wide array of external tools for advanced automation or client engagement beyond the core EHR functionalities may need to explore custom integration services or consider alternative platforms.
Details
| Category | EMR / EHR Systems, Mental & Behavioral Health AI, Practice Management & Scheduling |
| Pricing |
Starts at $69/user/month for the solo plan. group and enterprise plans start at $79/month for the first clinician plus $50 for each additional clinician.
|
| Free Trial | Unknown |
| Deployment | Cloud-based. |
| Mobile App | Yes, TherapyNotes offers a free companion mobile app called TherapyNotes® Mobile for iOS/iPadOS and Android. It provides on-the-go access to features like agenda, secure messaging, notifications, offline access, and telehealth sessions. |
| Data Export | Unknown |
| Training | Unknown |
| Target Size | Solo therapists, small group practices (2-10 clinicians), and mid-size behavioral health organizations. |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status | Not applicable AI-estimated — unknown |
| SOC 2 | Unknown AI-estimated |
| GDPR | Unknown AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | Counseling, Psychiatry, Psychology, Social Work |
Social Proof
| Customers | Thousands of providers nationwide. |
Support & Reliability
| Training Provided | Unknown |
What the Web Says
TherapyNotes is a highly-rated EHR and practice management software specifically designed for mental and behavioral health professionals. It is praised for its user-friendly interface, comprehensive features, and excellent customer support. While generally well-received, some users have noted occasional issues with its telehealth platform and limited customization options.
Overall: PositiveStrengths
- User-friendly interface and easy to navigate.
- Exceptional and responsive customer support.
- Streamlined administrative tasks, including scheduling, billing, and documentation.
- Comprehensive record-keeping capabilities and customizable notes.
- HIPAA-compliant telehealth solution and secure data management.
- Fair pricing compared to other EHRs for private practice, with a free trial available.
Limitations
- Telehealth platform can be unreliable and glitchy.
- Lack of smartphone applications.
- Limited third-party integrations.
- Some users report issues with invoicing/credit card processing.
- Calendar/scheduling interface can be clunky and lacks certain features like dynamic scheduling or default appointment lengths.
- Occasional bugs and inconsistent communication regarding technical issues.
Based on reviews from: G2, Forbes, TechRadar, Reddit, Capterra, Choosing Therapy, Software Advice, Trustpilot
Last updated: 2026-09-21
Ratings & Reviews
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Press & Coverage
TherapyNotesu00ae Blog
TherapyNotes Achieves HITRUST AI Security Certification for TherapyFuel
TherapyNotes announced it has achieved HITRUST AI Security Assessment & Certification for its AI-powered features, making it the first in the behavioral health EHR space to earn this designation. This certification specifically evaluates how organizations manage the unique risks associated with artificial intelligence, including data governance, model security, and responsible AI use.
2026-04
TherapyNotesu00ae Blog
What's New: Messaging Glow Up and Workflow Improvements
TherapyNotes introduced a redesigned Secure Messaging experience and additional updates to streamline workflows, making it easier to manage conversations and organize document requests. These improvements aim to reduce navigation time and allow more focus on client care.
2026-04
Forbes
TherapyNotes Review: Features, Pricing & More - Forbes
Forbes provides a comprehensive review of TherapyNotes, an EHR software designed for mental and behavioral health practitioners, highlighting its ease of use, wide range of features for small to medium-sized practices, and its HIPAA-compliant telehealth solution. The review also mentions some downsides, such as the lack of a reporting dashboard or third-party integrations.
2024-05
MedicalRecords.com
TherapyNotes EMR Review (2026) - MedicalRecords.com
MedicalRecords.com offers an in-depth review of TherapyNotes as an EHR and practice management platform built exclusively for behavioral health professionals, emphasizing its purpose-built documentation, billing, and scheduling tools. It highlights TherapyNotes' strengths in documentation efficiency, insurance billing accuracy, and client communication.
2026-08
TherapyNotesu00ae Blog
Required Updates to Your Notice of Privacy Practices - TherapyNotesu00ae Blog
TherapyNotes informed providers about required updates to their Notice of Privacy Practices (NPP) following a 2024 Department of Health and Human Services final rule regarding the use and disclosure of substance use disorder treatment records. All HIPAA-covered providers must update their NPP by February 16, 2026, to include information on handling 'Part 2' records.
2026-02
Twofold Health
Best AI for Therapy Notes: Ranked & Reviewed (2026) - Twofold Health
Twofold Health reviewed and ranked the best AI tools for therapy notes in 2026, featuring TherapyNotes' TherapyFuel as an EHR-native option with AI features rolling out, including summarization and a coming ambient notes scribe. The article discusses how AI can cut documentation time significantly.
2026-09
TherapyNotesu00ae Blog
December 2025 Pricing Update - TherapyNotesu00ae Blog
TherapyNotes announced new pricing effective after December 1, 2025, with increased rates for solo and group/enterprise practices, while pricing for optional features like TherapyFuel and ePrescribe remains unchanged. The company emphasized continued value, industry-leading support, and recent product enhancements.
2025-10
openPR.com
New Innovations in Integrated Behavioral Health EHR Platforms Market - openPR.com
A press release discusses new innovations in the Integrated Behavioral Health EHR Platforms Market, highlighting companies like TherapyNotes that are focusing on integrating advanced features such as telehealth capabilities, automated billing, and enhanced data analytics. The report emphasizes the rising demand for comprehensive EHR solutions tailored to behavioral health needs.
2024-05
Videos
Product demos, reviews, and walkthroughs for TherapyNotes.
Getting Started in TherapyNotesu00ae
TherapyNotes
Frequently Asked Questions
Yes, TherapyNotes is designed to be HIPAA compliant and is HITRUST certified, demonstrating robust risk management and security. They employ safeguards such as FIPS 140-2 compliant encryption, powerful firewalls, routine backups, and a dedicated IT team with company-wide HIPAA training. TherapyNotes also signs Business Associate Agreements (BAAs) with covered entities, which is crucial for HIPAA compliance.
TherapyNotes offers several pricing plans, including a Solo plan at $69/month for a single user, and a Group plan at $79/month for the first clinician plus $50/month for each additional clinician. They also have an Enterprise plan for practices with 30 or more users, which uses the same rates as the Group plan but includes a designated account manager. Many plans include a 30-day free trial and features like unlimited clients, appointments, notes, and secure messaging.
While TherapyNotes is strong for structured workflows and compliance, some users find its customization options limited and its interface somewhat dated compared to newer alternatives. It may lack comprehensive tools for automated patient feedback, progress analytics, or advanced evidence-based treatment protocols. For larger or rapidly growing practices, TherapyNotes might present limitations in automation, flexible customization, and advanced client engagement tools, potentially leading to increased costs with numerous add-ons.
Several alternatives to TherapyNotes exist, each with different strengths. SimplePractice is often praised for its modern user interface and strong client portal. TheraNest offers comparable core practice management features with potentially different pricing structures. Other options include Kareo Clinical for advanced billing, Valant for psychiatry-heavy clinics, and ICANotes for structured note-writing speed.
TherapyNotes is a comprehensive practice management system designed for behavioral health professionals, offering features for scheduling, notes, electronic records, and billing. It provides robust note templates (e.g., SOAP, DAP, BIRP) tailored for behavioral health, and supports various user roles with appropriate access levels, such as practice administrators, clinicians, and billers. The system also streamlines billing by integrating with clinical documentation, automatically posting charges and queuing insurance claims.
Yes, TherapyNotes offers e-prescribing as an integrated add-on feature, which costs an additional $65 per month per prescriber. While the Physician Quality Reporting System (PQRS) is no longer applicable, TherapyNotes has been monitoring changes to the Merit-based Incentive Payment System (MIPS) and updates its platform accordingly. Psychiatrists and other prescribers who are required to submit MIPS data are encouraged to sign up with an appropriate registry.
TherapyNotes offers a native mobile app, TherapyNotes Mobile, for iOS/iPadOS and Android, which serves as a companion to the web application. The mobile app provides quick access to upcoming appointments, patient directories (with offline access), and secure messaging. However, there are limitations, such as clinicians only having access to their own agenda, and some functionalities like editing appointments or starting telehealth sessions may link back to the web application. The mobile app is designed for clinicians and staff, not for patient use.
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| Last Verified: 2026-06-19 | First Added: 2026-06-19