NextGen Enterprise EHR

by NextGen Healthcare  · Based in United States →Cloud EHR & PM for Specialty Practices
Dermatology Family Medicine Internal Medicine

Contact for pricing

Overview

NextGen Enterprise EHR is an AI-powered Electronic Health Record platform designed to streamline workflows for specialty practices. It integrates advanced AI capabilities for clinical documentation (NextGen Ambient Assist), patient summaries, coding suggestions, and predictive analytics. The platform offers comprehensive solutions for practice management, patient experience, provider experience, and revenue cycle management. It supports interoperability through the Mirth Connect integration engine, enabling secure data exchange with various healthcare entities using standards like HL7 and FHIR. NextGen Enterprise also provides robust analytics and insights via IntellusIQ, population health management tools, and regulatory reporting capabilities. The solution is available for practices of all sizes, with NextGen Enterprise catering to 10+ providers and NextGen Office for under 10 providers, and includes a mobile app for on-the-go access.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • AI-powered Clinical Documentation (NextGen Ambient Assist)
  • AI-driven Patient Summaries
  • AI-powered Coding Suggestions
  • Predictive Analytics
  • Comprehensive Practice Management
  • End-to-end Revenue Cycle Management (RCM)
  • Mirth Connect Integration Engine for Interoperability
  • NextGen Mobile App for EHR Access
  • Patient Experience Tools (Access, Intake, Visit)
  • IntellusIQ Analytics and Insights

Use Cases

  • Streamlining clinical workflows and documentation with ambient listening AI
  • Improving billing accuracy and revenue cycle efficiency through intelligent automation
  • Enhancing patient engagement and experience with digital intake and portals
  • Facilitating secure data exchange and interoperability across healthcare systems
  • Supporting value-based care and population health management with aggregated data
  • Providing data-driven insights for clinical, operational, and financial decisions

What Physicians Need to Know

Scheduling Optimization
NextGen Enterprise PM provides advanced scheduling tools to optimize provider time and patient flow. Features include customizable color-coded templates, adjustable time increments, patient group scheduling, and real-time wait-listing. It also supports patient self-scheduling via the patient portal and integrates with third-party solutions for enhanced capabilities.
Staff Management Features
The system streamlines front and back office administration, offering task management features for workflow automation. Mobile access for charting and reviewing tasks helps reduce physician burnout. NextGen's Intelligent Agent leverages AI to enable voice and text commands for tasks like checking schedules and managing revenue cycles, transforming staff interaction with the EHR.
Inventory Tracking
NextGen Enterprise EHR supports inventory management through integration with add-on applications like EHR Barcode Reader, which streamlines immunization and inventory tracking by capturing NDC, lot, and expiration dates. It offers real-time inventory monitoring with alerts for expiring items and advanced filtering. Third-party solutions also provide comprehensive medical supply and pharmaceutical management.
Patient Flow Analytics
Customizable dashboards allow real-time monitoring of practice performance, including patient flow metrics. Patient tracking reports analyze the patient journey from check-in to check-out to identify bottlenecks and improve efficiency and satisfaction. Business intelligence dashboards offer insights into appointment productivity, including kept, canceled, and no-show rates.
Multi-Location Support
Designed for larger medical practices, multi-specialty, and multi-location groups, NextGen Enterprise supports operations across multiple sites with shared billing infrastructure. It centralizes calendars for appointment booking and allows users to define and configure preferred locations within the EHR and PM applications.
Financial Dashboard
NextGen's Enterprise Practice Management (PM) system streamlines revenue cycle management with robust analytics for financial, operational, and clinical decision-making. Custom dashboards monitor practice performance, including billing efficiency. The platform provides automated reports for financial performance and optimizes revenue cycle management through automation.
Referral Management
NextGen Enterprise EHR facilitates referral management, including internal referrals between departments. It enables tracking of referrals and generation of reports. NextGen Enterprise EHR 8 supports the 360 Exchange Closed Loop Referral (360X) profile, allowing providers to send and receive status updates and track referral progress. Automated referral management helps increase follow-up for referred patients.
Quality Metrics Tracking
The system offers robust analytics and reporting for performance, compliance, and care optimization, helping practices meet regulatory requirements and achieve better patient outcomes. It integrates reporting for various quality programs such as UDS, CMS, PQRS, CCM, PCMH, MIPS/MACRA, and value-based payment.
Compliance Reporting
NextGen Enterprise EHR is 2015 ONC Cures-Certified and has achieved ONC Health IT Certification (HTI-1 Phase 2), demonstrating adherence to rigorous standards. It provides tools to monitor compliance and regulatory metrics, automating data collection and reporting for programs like MIPS/MACRA.
Physician Tip

Leverage NextGen's AI-powered tools like Ambient Assist for automated clinical documentation to reduce charting time and physician burnout. Utilize mobile access to the EHR for increased flexibility in managing tasks and reviewing patient information outside the office. Customize specialty-specific templates and dashboards for streamlined workflows and real-time insights into practice performance and patient care. Actively use the patient portal for appointment booking and communication to enhance patient engagement and reduce administrative burden.

NextGen Enterprise EHR offers robust interoperability, supporting seamless data exchange with other systems, providers, payers, and registries. It features an API marketplace that allows integration with a wide array of third-party applications, enhancing system capabilities for areas like patient scheduling, lab results automation, and content management.

Details

Category Practice Management & Scheduling
Pricing Contact for pricing Custom pricing based on practice size, modules, and services required.
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status Unknown AI-estimated

NextGen's AI features within the EHR are generally considered clinical decision support and do not require FDA 510(k) clearance as a medical device.

Integrations
EHR Not specified
Specialties Dermatology, Family Medicine, Internal Medicine

What the Web Says

NextGen Enterprise EHR is an electronic health record solution designed for medium to large ambulatory practices, offering configurable clinical content, workflows, and an integrated patient experience platform. It aims to streamline administrative tasks, improve operational efficiency, and enhance patient care through features like telehealth, mobile access, and integrated dictation/speech-to-text. While praised for its customizability and comprehensive features, users frequently note a steep learning curve and usability issues.

Overall: Mixed

Strengths

  • Highly customizable templates and workflows.
  • Strong reporting capabilities and data extraction (with some technical knowledge).
  • Good integration with other systems.
  • Comprehensive features for patient management and billing.
  • Effective support and training for new users.
  • Automates MIPS/MACRA data collection and reporting.

Limitations

  • User interface can feel outdated and requires excessive clicks.
  • Steep learning curve and not beginner-friendly.
  • Limitations in reporting and data extraction for some users.
  • Slow technical support responsiveness and communication.
  • Patient portal is considered basic and doesn't integrate well.
  • Can be expensive, with many features as extra modules.

Based on reviews from: TrustRadius, Software Finder, Capterra, Software Advice, Codatis, Forbes, G2, Reddit, KLAS Research

Last updated: 2026-07-25

Ratings & Reviews

No reviews yet. Be the first to review this tool!

Rate NextGen Enterprise EHR

Clinical Value
Ease of Use
Integration
Support & Docs
Value for Money

Press & Coverage

NextGen Healthcare
NextGen Healthcare Achieves HTI-1 Compliance for NextGenu00ae Enterprise EHR, Meeting Latest AI, Data and Interoperability Standards
NextGen Healthcare announced that its NextGenu00ae Enterprise EHR version 8 has achieved ONC Health IT Certification for HTI-1, making it one of the first healthtech companies to meet these new standards for AI, data, and interoperability. This compliance is mandatory later this year and aims to enhance care delivery.
2025-08
Ophthalmology Times
NextGen Healthcare introduces AI-based ambient listening tech
NextGen Healthcare introduced NextGen Ambient Assist, an AI-driven ambient listening solution for eyecare professionals (ECPs) that integrates with NextGen Enterprise EHR to automate note-taking and reduce documentation time. The technology is designed to be HIPAA-compliant and offers features like complete automation and decision support.
2024-10
Healthcare Dive
NextGen Healthcare reveals AI notetaking product
NextGen Healthcare launched its AI-backed notetaking product, Ambient Assist, which is compatible with the NextGen Enterprise EHR and aims to reduce clinician burnout by documenting patient appointments with over 90% accuracy. The tool provides SOAP notes within 30 seconds for provider review.
2023-10
EHR Source
NextGen EHR Problems in 2026: Slow Performance, Closed API, and Support Decline That Frustrate Users
A report highlights persistent user-reported issues with NextGen Enterprise EHR in 2026, including slow desktop performance, a closed integration ecosystem, unresolved bugs, and deteriorating support. These issues are reportedly leading practices to consider alternatives.
2026-02
Ophthalmology Times
NextGen Healthcare and Eyefinity Align to Expand Offerings for ODs and Ophthalmologists
NextGen Healthcare announced an alignment with Eyefinity to enhance its eyecare solutions for optometrists and ophthalmologists, facilitating seamless data integration between NextGen Enterprise EHR, NextGen Enterprise PM, and Eyefinity's optical solutions. This collaboration aims to improve operational efficiency and patient outcomes.
2025-10
Knowledge Sourcing Intelligence
Digital Health Records: Improving US Patient Care
This article discusses the growing demand for digital health records in the US, highlighting NextGen Healthcare's cloud-based EHR solutions like NextGen Enterprise Ambulatory EHR for its single-database design, specialty configurability, and analytics for population health. It also mentions NextGen's strategic tie-ups to improve EHR adoption.
2026-06
NextGen Healthcare
EHR vs EMR: Which Is Right for Ambulatory Practices?
NextGen Healthcare explains the differences between EHR and EMR, emphasizing that NextGen Enterprise EHR is designed for ambulatory practices with features like seamless integration with practice management and revenue cycle management, patient engagement tools, and compliance with regulatory requirements.
2025-11
Business Wire
NextGen Enterprise Earns ONC Health IT Cures Update Certification
NextGen Healthcare announced that its NextGenu00ae Enterprise EHR achieved the ONC-Health IT 2015 Edition Cures Update Health IT certification, making it the first complete EHR solution to receive this certification. This ensures the software meets the latest interoperability standards for the 21st Century Cures Act.
2022-03

Videos

Product demos, reviews, and walkthroughs for NextGen Enterprise EHR.

View all on YouTube

Frequently Asked Questions

NextGen Enterprise EHR is designed to streamline clinical and administrative tasks for larger ambulatory practices, multi-specialty groups, and multi-location facilities. It offers customizable workflows, AI-powered documentation tools like Ambient Assist to reduce charting time, and integrated practice management features for scheduling, billing, and revenue cycle management.
NextGen Enterprise EHR is built to support regulatory compliance, including MIPS/MACRA reporting and HIPAA standards for protecting electronic protected health information (ePHI). It is ONC Health IT Certified, including the recent HTI-1 Phase 2 certification, and helps practices track quality measures and meet interoperability requirements like the 21st Century Cures Act.
Physicians often consider several alternatives to NextGen Enterprise EHR, depending on their practice size and specialty needs. Popular competitors include Epic, eClinicalWorks, ModMed, athenaClinicals, AdvancedMD, MicroMD, and Practice Fusion.
NextGen Enterprise EHR pricing is generally customized based on the practice's size, specific needs, and the modules selected, rather than offering public pricing. While a free trial is typically not available, some sources suggest a basic EHR cost could range from $300-500+ per provider per month, with additional fees for certain integrations or patient portal access.
Some potential limitations for physicians include the lack of transparent upfront pricing and the absence of a free trial, making initial cost assessment challenging. Additionally, NextGen Enterprise EHR can have a steep learning curve for new users, and it is primarily designed for ambulatory care, not inpatient hospital settings.
Yes, NextGen Enterprise EHR includes robust patient engagement tools, such as a patient portal that allows 24/7 access to medical charts and secure communication. It also supports self-scheduling, automated appointment reminders, and telehealth services to enhance patient convenience and practice efficiency.
NextGen Enterprise EHR is highly configurable and offers specialty-specific clinical content and templates designed to meet the unique needs of various medical disciplines. It is particularly well-suited for mid-sized to large multi-specialty practices, multi-location groups, and hospital-affiliated physicians, providing scalable solutions for complex workflows.

Related Tools

MedTalk AI
MedTalk AI
Clinical Decision Support & Reference
MedTalk AI is an ambient AI medical scribe that automates medical documentation, easing administrative tasks and helping healthcare professionals focus more on patient care.
Savience Digital Triage
Savience Ltd
Patient Intake & Forms
Savience Digital Triage is a patient-centered, data-driven intake solution that optimizes every step of the triage journey, from arrival to clinical assessment, by allowing patients to self-stream via kiosks or mobile devices and feeding symptom and urgency questions directly into clinical workflows.
SalesCaptain
SalesCaptain
Dental AI
SalesCaptain is an AI-powered customer experience management platform that unifies phone calls, texts, webchat, and social messaging into a single collaborative inbox. It allows businesses to build AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks, specifically targeting medical and dental practices.
Novoflow
Novoflow
Patient Engagement & Education
Novoflow deploys AI agents that operate a medical practice’s EHR to automate its biggest operational bottleneck. Live in weeks, without changing how staff work.
CredentialingSpectrum
CredentialingSpectrum
Credentialing & Enrollment
CredentialingSpectrum is a cloud-based medical credentialing software that leverages AI and automation to streamline onboarding, credentialing, enrollment, and privileging processes for healthcare organizations. It aims to reduce administrative burden, increase efficiency, and ensure compliance.
CerTracker
CerTracker
Legal, Compliance & Security
CerTracker Manager gives you a real-time view of your entire workforce compliance, so you always know what's complete, what's missing, and what needs action. No spreadsheets. No chasing documents. Just a simple system that keeps your team compliant and audit-ready.

See all Practice Management & Scheduling tools →

Suggest an Edit → | Last Verified: 2026-04-21 | First Added: 2026-04-21
AI Tool Finder
AI-powered search. Results may not be comprehensive.