Products

Cotiviti Healthcare Analytics Solutions
Cotiviti
Medical Billing & RCM
Cotiviti provides analytics-driven payment accuracy solutions, risk adjustment, quality and Stars programs, and engagement solutions for healthcare payers, health systems, government programs, and retailers. They utilize advanced technology and data analytics, including AI, to help clients optimize financial and clinical performance, uncover cost savings, and improve patient outcomes.

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About Cotiviti

Cotiviti is a prominent healthcare analytics company that leverages advanced technology and data-driven solutions to help healthcare organizations improve care quality and reduce costs. They work with over 200 healthcare payers and health systems, including a significant portion of the top plans in the United States, to enhance payment accuracy, optimize risk adjustment, improve quality, and drive consumer engagement. The company’s solutions are designed to address an estimated $12 billion in inefficiency and waste within the healthcare system annually.

For physicians, Cotiviti’s offerings translate to a more efficient and accurate healthcare ecosystem. Their payment accuracy solutions help ensure that claims are paid appropriately and are free of fraud, waste, and abuse, which can streamline administrative processes for providers. Through their risk adjustment programs, Cotiviti assists in achieving accurate compensation for the care provided by offering solutions for medical record coding, documentation accuracy, and compliant risk capture. Furthermore, their quality improvement initiatives, including HEDIS and Star Ratings optimization, aim to elevate the overall quality of care, potentially leading to better patient outcomes and improved collaboration between payers and providers.

Focus Areas

payment accuracy risk adjustment quality improvement consumer engagement data analytics fraud waste and abuse interoperability medical record coding

Business Intelligence

Technologycloud-native, AI-enabled (machine learning, natural language processing), data analytics ecosystem, SaaS solutions

What Physicians Need to Know

Payment Accuracy
Cotiviti's Payment Accuracy suite helps healthcare payers identify and prevent improper payments across the entire claim lifecycle, from policy management and clinical claim review to fraud investigation. They offer solutions for prepay and postpay claim review, aiming to reduce medical and administrative costs and shorten time-to-results.
Risk Adjustment
Cotiviti provides solutions to help health plans accurately capture population risk and optimize reimbursement. Their services include suspect analytics, medical record retrieval, and medical record coding, leveraging advanced technologies like machine learning and natural language processing (NLP) to identify missing or incomplete conditions and streamline data acquisition.
Quality Improvement
Cotiviti's Quality and Stars suite assists health plans in moving beyond simply reporting quality measures to actively driving higher-value healthcare. Their Quality Intelligence solution, which has achieved 25 consecutive years of HEDISu00ae measure certification, helps plans track, monitor, and improve quality compliance, HEDIS, and Star Ratings.
Consumer Engagement
Cotiviti's Engagement solutions, including Elizau00ae and Engagement Hub, focus on motivating members to take meaningful action through tailored, multi-channel outreach rooted in empathy and behavioral science. These solutions aim to close care gaps, improve health outcomes, and enhance member satisfaction.
Data Analytics
Cotiviti is a healthcare analytics company that leverages unparalleled clinical and financial datasets to deliver insights into healthcare system performance. They use advanced technology and data analytics to help health plans, providers, and government payers optimize financial and clinical performance.
Fraud, Waste, and Abuse (FWA)
Cotiviti offers solutions like Claim Pattern Review and FWA Pattern Review to prevent and detect fraud, waste, and abuse before and after claims are paid. They utilize AI-driven pattern identification and management, along with expert-driven rules and credentialed investigative analysts, to identify suspicious billing patterns and recover improper payments.
Interoperability
Cotiviti is committed to advancing interoperability in healthcare, aiming to create a more coordinated and efficient healthcare system. Their solutions, including the Interoperability Gateway (XEngine Server for FHIR), support secure, scalable, and interoperable data exchange, helping payers and providers access and use population-level clinical data.
Medical Record Coding
Cotiviti's Medical Record Coding services and technology platform deliver high-quality results for health plans to accurately capture population risk. They leverage machine learning and natural language processing (NLP) technologies, combined with AAPC- and AHIMA-certified coders, to augment coding efficiency and ensure accuracy and compliance.
Physician Tip

Cotiviti's solutions can benefit physicians by streamlining administrative processes, improving the accuracy of medical coding and documentation, and supporting value-based care initiatives. Their risk adjustment tools, powered by AI and NLP, can integrate with EHR systems to help providers identify and address patient risk at the point of care, leading to more complete and accurate risk capture. Additionally, their focus on interoperability aims to provide a more holistic view of patient health by enabling better data exchange between payers and providers. Cotiviti's medical record retrieval services are designed to minimize disruption to provider offices. Their payment accuracy solutions, while primarily for payers, can also reduce provider abrasion by preventing inappropriate claims before payment. Furthermore, Cotiviti involves physician medical directors in their review and appeal processes, applying clinical insight across the claim lifecycle.

Cotiviti's solutions are designed for integration within the healthcare ecosystem. For instance, their Risk Adjustment solutions integrate with EHR systems. The Quality Intelligence solution can integrate with their Engagement Hub and Star Intelligence for a holistic view of quality data and member engagement. The acquisition of Edifecs in 2025 further enhanced Cotiviti's interoperability capabilities, combining their health technologies with Edifecs' data exchange platforms, including EDI Gateway and FHIR Gateway. Cotiviti's Payment Policy Management solution can ingest multiple data feeds, such as real-time and historical claims, member eligibility, fee schedules, and provider contracts, for use across their Payment Accuracy capabilities.

Products by Cotiviti

1 product in the directory

Cotiviti Healthcare Analytics Solutions
Cotiviti
Medical Billing & RCM
Cotiviti provides analytics-driven payment accuracy solutions, risk adjustment, quality and Stars programs, and engagement solutions for healthcare payers, health systems, government programs, and retailers. They utilize advanced technology and data analytics, including AI, to help clients optimize financial and clinical performance, uncover cost savings, and improve patient outcomes.

What the Web Says

Cotiviti is a healthcare data analytics company that offers solutions to improve financial and quality performance for healthcare clients. Employee reviews indicate a mixed sentiment, with many appreciating the remote work options, supportive teams, and good work-life balance, while others express concerns about compensation, career advancement, and outdated infrastructure. Product reviews highlight Cotiviti Medical Intelligence for its advanced analytics in identifying billing errors and discrepancies.

Overall: Mixed

Strengths

  • Remote work opportunities and flexibility.
  • Supportive and collaborative team environments.
  • Good work-life balance and generous PTO/paid holidays.
  • Advanced analytics for identifying billing errors and discrepancies in healthcare.
  • Leadership that cares about employees and solicits feedback.
  • Comprehensive training for coding positions.

Limitations

  • Concerns about low pay and lack of competitive raises.
  • Limited opportunities for job security and advancement.
  • Outdated infrastructure and technology.
  • High productivity targets and unrealistic expectations.
  • Product issues with bogus denial reasons and administrative burden for providers.
  • Stringent hiring process, particularly for coding certificates, and understaffing in some areas.

Based on reviews from: Comparably, Indeed.com, Breakroom, Zippia, Reddit (r/MedicalCoding, r/BPOinPH, r/CodingandBilling), G2, Business Wire

Last updated: 2026-10-01

Videos

News, demos, and interviews about Cotiviti.

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Press & Coverage

Business Wire
Cotiviti Unifies Inpatient Claim Review on a Single Platform
Cotiviti announced two new additions to its Payment Accuracy suite, allowing health plans to review all inpatient claims through a single platform, aiming to reduce administrative complexity and unify previously separate programs.
2026-09
Business Wire
Cotiviti and MedCity News Index Finds Healthcare AI Adoption is Outpacing Governance and Cybersecurity Preparedness
A new index by Cotiviti and MedCity News reveals that healthcare organizations are adopting AI at a faster rate than they are developing the necessary governance and cybersecurity frameworks for safe implementation.
2026-09
Business Wire
Cotiviti Launches SmartP2P Alertsu2122, Giving Businesses a Proactive First Line of Defense Against Transaction Errors
Cotiviti Retail has launched SmartP2P Alertsu2122, a new solution designed to help businesses identify and prevent transaction errors before they lead to financial loss, offering real-time monitoring and prioritized alerts.
2026-09
Business Wire
Cotiviti Retail Expands Contract Compliance Offering to Help Businesses Recover Lost Value, Protect Negotiated Terms and Savings
Cotiviti Retail has expanded its Contract Compliance offering to serve a broader range of commercial organizations, utilizing AI-powered Contract Intelligence and audit expertise to uncover supplier overcharges and protect negotiated savings.
2026-09
Cotiviti Press Release
Cotiviti Announces Agreement to Acquire Edifecs
Cotiviti has entered into an agreement to acquire Edifecs, a healthcare data interoperability pioneer, aiming to enhance connectivity between payers and providers and accelerate value-added solutions.
2025-02
Cotiviti Press Release
Cotiviti Completes Recapitalization with KKR and Long-Standing Owner Veritas
Cotiviti announced the close of its business recapitalization with Veritas Capital and KKR, making KKR and Veritas co-sponsors with equal ownership stakes to accelerate innovation and fund growth investments.
2024-05
KKR
Cotiviti Launches Employee Ownership Program
Cotiviti launched Prosperiti, a broad-based shared ownership program, after joining KKR's portfolio in 2024 following a recapitalization with Veritas Capital.
2024-09
Cotiviti Press Release
Cotiviti Announces Recapitalization with KKR and Long-Standing Owner Veritas
Cotiviti announced a definitive agreement to recapitalize the business with affiliates of Veritas Capital and investment funds managed by KKR, making them co-sponsors with equal ownership stakes.
2024-02

Frequently Asked Questions

Cotiviti offers a comprehensive Payment Accuracy suite that includes solutions like Payment Policy Management, Coding Validation, Clinical Chart Validation, and Data Mining. These tools help identify improper claims before and after payment, validate suspect claims against medical records and contracts, and detect patterns of fraud, waste, and abuse (FWA) using AI and expert rules.
Cotiviti's Risk Adjustment suite helps health plans accurately capture population risk through services like Suspect Analytics, Medical Record Retrieval, and Medical Record Coding, which leverage AI and certified coders. Their Quality and Stars solutions, including Quality Intelligence, enable health plans to track, monitor, and improve quality compliance for HEDISu00ae, Star Ratings, and other measures, facilitating collaboration with providers and members to drive higher-value care.
Cotiviti's Medical Record Coding services utilize machine learning and natural language processing (NLP) combined with expert oversight and multi-layered quality assurance to achieve high accuracy (over 97%) and compliance. Their coding audits are based on national correct coding standards, including ICD-10-CM/PCS Official Guidelines. They also offer Medical Record Retrieval services to streamline the process of obtaining necessary documentation.
Cotiviti leverages advanced data analytics and AI to provide insights into healthcare system performance, supporting risk stratification, patient engagement, and regulatory compliance for providers. Their solutions aim to connect fragmented data, workflows, and intelligence across the healthcare ecosystem, with a focus on interoperability to enhance operational efficiency and improve care delivery, aligning with initiatives like TEFCA and CMS interoperability rules.
Cotiviti provides client support through a dedicated portal for ticket requests and a help desk. They also engage in partnerships and are members of various healthcare organizations like America's Health Insurance Plans (AHIP), Health Plan Alliance, and the National Health Care Anti-Fraud Association (NHCAA), demonstrating their commitment to industry collaboration and standards.
Cotiviti is described as a growing and evolving company with over 9,000 employees globally. They serve a significant portion of the U.S. healthcare market, with customers covering over 300 million members and patients, including 23 of the top 25 national payers. This indicates a strong and stable presence in the healthcare analytics industry.
Cotiviti's Engagement solutions, including their new Engagement Hub, aim to motivate members to take meaningful action, leading to improved clinical outcomes and the closure of care gaps. These solutions integrate with their Quality Intelligence to identify care gaps and drive effective outreach programs, ultimately improving quality scores and member health behaviors.

Investors

Who's funded Cotiviti.

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