Samsung Remote Patient Monitoring

by Samsung SDS  · Based in South Korea → — Deliver turnkey at-home patient monitoring
Family Medicine Geriatrics Internal Medicine
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Regulatory Status Disclosed

Overview

Samsung SDS offers a comprehensive Remote Patient Monitoring (RPM) solution designed to simplify remote care for patients and streamline workflows for healthcare providers. The solution provides secure kits of pre-connected, FDA-cleared medical devices, utilizing a Samsung Galaxy tablet as a central cellular hub. These kits are ready-to-use upon delivery, eliminating complex setup for patients. The tablets feature cloud-based management tools that facilitate patient onboarding, engagement through push notifications and SMS, and secure data capture and transmission to RPM platforms. Samsung’s RPM solution aims to reduce technology-related house calls, lower IT burden for partners, and improve patient adherence to care plans by offering a user-friendly and customizable experience. It also supports remote troubleshooting and over-the-air management of software issues via Samsung Knox. The solution is designed to collect vital data for common chronic diseases and can be refurbished, reprovisioned, and redeployed for new patients, helping to lower the total cost of remote care.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Turnkey RPM solution with pre-configured kits
  • Secure kits with FDA-cleared medical devices
  • Galaxy tablet as a central cellular hub
  • Cloud-based management tools for onboarding and patient experience
  • Patient engagement tools (push notifications, SMS)
  • Remote troubleshooting and OTA software management with Samsung Knox
  • Customizable and plug-and-play kits
  • Refurbishment, reprovisioning, and redeployment services
  • Data collection for common chronic diseases
  • Cellular connectivity, removing need for Wi-Fi

Use Cases

  • Cardiac rehabilitation
  • Diabetes management
  • Monitoring of chronic diseases (heart disease, COPD)
  • Post-discharge patient monitoring
  • Telehealth and telemedicine services
  • Proactive and predictive care

What Physicians Need to Know

Video Quality & Reliability
Samsung mobile devices offer excellent connectivity and picture clarity for clear patient-doctor interactions. Samsung's healthcare TVs, when paired with telehealth camera and software partners, can facilitate virtual rounds and remote patient monitoring with clear streaming audio. Samsung S40VA Webcam Monitors provide a 24-inch display with a built-in HD camera, microphone, and stereo speakers for clear and secure communication during video visits.
Remote Patient Monitoring
Samsung provides a turnkey RPM solution with pre-configured, FDA-cleared medical devices and Galaxy tablets acting as central cellular hubs. This platform simplifies how patients, doctors, and caregivers track, monitor, and manage health conditions. The solution supports continuous monitoring for patients in hospitals and homes, enabling proactive and predictive care. It helps manage chronic diseases like hypertension, diabetes, and heart disease, and can reduce hospital readmissions. Samsung's RPM kits are customizable and plug-and-play, allowing for tracking of various data points like blood pressure, blood oxygen levels, and body weight.
Peripheral Device Support
Samsung tablets can be configured with various Bluetooth peripherals, including blood pressure monitors, stethoscopes, pulse oximeters, and scales, with each connection tested for reliable vital sign transmission. The platform supports various medical device manufacturers and can integrate specialized equipment. Samsung's RPM solution is vendor-agnostic, allowing integration with different medical equipment.
Bandwidth Requirements
Samsung's RPM solution can operate over cellular networks, lowering the barrier to entry by removing the need for high-speed internet or Wi-Fi for patients. While specific bandwidth requirements for Samsung's platform aren't detailed, general recommendations for video telemedicine range from 3 Mbps upload/download for some platforms to 25 Mbps download and 3 Mbps upload for high-definition video conferencing.
Recording & Documentation
Patient information delivered on Samsung mobile devices through partner applications can be integrated into a provider's EHR. The system captures monitoring data and leverages cellular connections to send it to the RPM platform. Tablets can track non-medical data and upload completed surveys to a centralized location, which health systems can use to understand patient engagement. EHR integration can also record when patients have watched educational videos related to their care plan.
RPM Device Compatibility
Samsung's RPM solution utilizes Samsung Galaxy tablets, smartphones, and watches. The Galaxy A15 5G Healthcare Edition bundles a mobile device with Samsung Knox security and device management for configuring, deploying, and securing devices in bulk for RPM. The solution is designed to be compatible with new sensor and monitoring devices as they enter the market. It supports Bluetooth-enabled devices such as consumer wearables, pulse oximeters, blood pressure and glucose monitors, and can link with implantable devices like pacemakers.
Physician Tip

Leverage Samsung's turnkey RPM solution to streamline patient onboarding and data collection, reducing technical burdens on both patients and staff. Utilize the clear communication and robust device compatibility to effectively monitor chronic conditions and intervene proactively. Integrate the RPM data directly into your EHR for a comprehensive view of patient health and to inform treatment decisions. Consider the cellular connectivity option to reach patients without reliable home internet. Take advantage of remote troubleshooting and device management features to minimize IT support needs. Encourage patient engagement by utilizing the familiar tablet interface for educational content and reminders.

Samsung Remote Patient Monitoring integrates with partner applications to deliver patient information to provider EHRs. The platform supports various medical device manufacturers and can integrate specialized equipment. Samsung's Interactive Patient Care (IPC) software partners facilitate EHR integration with healthcare TVs for recording patient education. Samsung also partners with leading software providers for Electronic Visit Verification (EVV) solutions to ensure compliance with state and federal requirements.

Details

Category Telehealth & Virtual Care, Wearables & Remote Monitoring (RPM)
Pricing Contact for pricing
DeploymentCloud-based
Compliance
BAA AvailableUnknown
HIPAA Compliant Yes AI-estimated
FDA Status Cleared AI-estimated
Integrations
EHR Not specified
Specialties Family Medicine, Geriatrics, Internal Medicine

What the Web Says

Samsung Remote Patient Monitoring (RPM) leverages its ecosystem of Galaxy smartwatches, tablets, and smartphones to enable healthcare providers to remotely track patient health data, manage chronic conditions, and facilitate virtual consultations. The system aims to improve patient engagement, reduce hospital readmissions, and streamline clinical workflows by providing secure, real-time data capture and communication tools. Samsung emphasizes an open platform philosophy, allowing integration with various healthcare solutions and partners.

Overall: Mixed

Strengths

  • Utilizes a comprehensive ecosystem of user-friendly devices like Galaxy Watches and tablets for data collection.
  • Enables continuous monitoring of vital signs, chronic conditions, and other health metrics from the patient's home.
  • Facilitates virtual consultations and communication between patients and providers, enhancing accessibility and convenience.
  • Offers robust security features (Knox security) to protect sensitive patient information and ensure HIPAA compliance.
  • Supports decentralized clinical trials and home healthcare, expanding care capacity and improving data accuracy.
  • Integrates with various healthcare platforms and partners, promoting an open and seamless digital healthcare ecosystem.

Limitations

  • Some Reddit users report inconsistencies and inaccuracies with health tracking features on older Galaxy Watch models, particularly regarding heart rate and ECG.
  • Certain advanced health features, like blood pressure monitoring, have historically been region-restricted or required workarounds for activation in unsupported countries.
  • Manual data entry may still be required for some metrics, and integration with third-party apps and scales can be limited or inconsistent.
  • Physicians have noted the inability to physically examine patients during telemedicine consultations as a consistent challenge.
  • There can be a learning curve for users with limited technical experience, despite efforts for intuitive interfaces.
  • Details on pricing and availability for some newer telemedicine features and cameras have not always been immediately provided.

Based on reviews from: Becker's Hospital Review, Facebook, Samsung Business US, Samsung Business Insights, CNET, Reddit, G2, Capterra, Digital Trends

Last updated: 2026-10-02

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Press & Coverage

Samsung SDS
Enhancing Your Organization's Telehealth And Telemedicine Services | Samsung SDS
Samsung Remote Patient Monitoring provides a turnkey at-home monitoring solution with customized medical kits and a Galaxy tablet, simplifying remote care for patients and providers. The solution aims to improve patient adherence to care, offer consistent health information outside clinical settings, and enhance communication between patients and doctors.
2023-01
Facebook (Dr K K Aggarwal)
Samsung Remote Patient Monitoring: Easing Administrative Tasks for Healthcare | Dr K K Aggarwal - Facebook
This Facebook post highlights Samsung Remote Patient Monitoring as a solution for easing administrative tasks in healthcare. It appears to be a promotional piece from a communications group focusing on healthcare narratives.
2024-07

Videos

Product demos, reviews, and walkthroughs for Samsung Remote Patient Monitoring.

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Frequently Asked Questions

Samsung Remote Patient Monitoring solutions are designed to integrate with various EHR systems through open APIs and industry standards, aiming to streamline data flow directly into patient records. This integration helps physicians access patient data within their familiar clinical workflows, reducing the need for separate platforms and manual data entry.
Patient compliance rates with RPM devices can vary, but Samsung often incorporates user-friendly interfaces and proactive reminders to encourage consistent usage. Strategies to improve adherence include personalized coaching, gamification, and regular communication between patients and care teams, often facilitated through the platform itself.
The costs for Samsung Remote Patient Monitoring can include initial hardware purchases, software licenses, and ongoing service fees. These costs can be offset by potential reimbursement opportunities for RPM services, which vary by payer and region, and physicians should investigate specific CPT codes and billing guidelines.
Limitations can include potential variations in data accuracy depending on device calibration and patient usage, as well as reliance on consistent internet connectivity for data transmission. Certain patient demographics, such as those with limited technological literacy or access, may also face challenges in utilizing the technology effectively.
Samsung RPM solutions differentiate themselves through their focus on secure data transmission and robust analytics capabilities, often leveraging their ecosystem of devices. When compared to other solutions, physicians should evaluate factors like data encryption protocols, compliance with healthcare regulations (e.g., HIPAA), and the depth of insights provided by the analytics dashboards.
Samsung typically offers comprehensive technical support and training programs for healthcare providers and their staff. This can include onboarding assistance, user manuals, online resources, and dedicated support channels to help ensure smooth implementation and ongoing operation of the RPM platform.

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Suggest an Edit → | Report an issue | Last Verified: 2026-07-01 | First Added: 2026-07-01
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