Home / Clinical Decision Support & Reference / Direct Care Access

Direct Care Access

by Arrive Health · Based in United States → — Clearing the way for better decisions. engagement. access. health.

Family Medicine Hospital Medicine Internal Medicine

Website

Claim this tool

Is this the maker? Claim the company →

Leave this field empty

Correct company / maker

Company website (optional)

Anything else? (optional)

Varies, contact for details

Overview

Arrive Health, formerly RxRevu, is a healthcare technology company dedicated to improving care decisions for patients and providers. The platform aims to enhance affordability, access, and outcomes while significantly reducing administrative burden. It addresses the challenge of patients needing to understand true out-of-pocket costs and providers lacking clear, accurate data at the point of care.

Arrive Health’s solution integrates with electronic health records (EHRs) and other clinical workflows to deliver accurate, patient-specific clinical, cost, and coverage data. This empowers providers to make informed decisions, select best-cost medication options, and proactively manage prior authorizations. The company’s offerings include real-time prescription benefit (RTPB) checks, automated electronic prior authorization (ePA), and patient engagement tools, including an AI-powered chatbot for medication adherence and generative AI for PA guidance.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

Automatic electronic prior authorization (ePA)
Real-time prescription benefit (RTPB) data
Real-time medical benefit information
EHR integration (Epic, Cerner, athenahealth)
Patient-specific cost and coverage data
Medication alternative suggestions (lower-cost, non-restricted)
Automated patient outreach and adherence reminders
AI-powered chatbot for medication adherence
Generative AI for prior authorization guidance (arrive ACCELERATE)
Reporting and insights on patient savings, adherence, and outcomes

Use Cases

Improve medication affordability for patients
Streamline prior authorization processes and reduce administrative burden
Enhance patient access to medications and care
Support clinical decision-making at the point of care
Improve medication adherence and patient outcomes
Optimize care team workflows and efficiency

What Physicians Need to Know

Evidence Base

Arrive Health's solutions are built on real-time prescription benefit (RTPB) data, which provides patient-specific cost and coverage information. They also leverage a proprietary intelligence layer for prior authorization processes.

Clinical Validation Studies

Arrive Health's community-based model for clinical trials has been shown to increase participation, particularly from underrepresented communities, leading to quicker access to new treatments. Their RTPB solution has been shown to reduce unnecessary prior authorizations by up to 30% for one PBM partner and identify over $2.7 billion in patient savings opportunities annually. They have also worked to eliminate 87% of RTPB noise due to 'unknown' or confusing pricing results, improving provider trust and engagement.

Alert Fatigue Management

Arrive Health aims to reduce alert fatigue by providing clear, actionable, and patient-specific information within the EHR workflow, focusing on cost-effective alternatives and prior authorization requirements. By integrating real-time benefit checks, they simplify the user experience and present meaningful alternatives, reducing the need for providers to navigate complex information or generate numerous test scripts.

Override Rate Data

While specific override rates for Arrive Health's system are not explicitly stated, their focus on providing accurate, patient-specific data and clear alternatives aims to reduce the need for overrides by presenting optimal choices upfront. The system helps avoid ordering medications with benefit restrictions or those requiring complex prior authorizations, which are common reasons for overrides in other systems.

Drug Interaction Checking

The primary focus of Arrive Health's Direct Care Access is on medication affordability, access, and prior authorization rather than comprehensive drug interaction checking. However, by providing real-time prescription benefit information, the system indirectly supports safer prescribing by offering alternatives that may avoid potential issues related to cost or coverage, which can sometimes be linked to complex drug regimens.

Differential Diagnosis Support

Arrive Health's tools are primarily focused on the medication prescribing and prior authorization process, rather than providing differential diagnosis support. Their solutions help physicians make informed decisions about *treatment* based on cost and coverage, assuming a diagnosis has already been made.

Guideline Update Frequency

Arrive Health's system relies on real-time data from pharmacy benefit managers (PBMs) and payers for accurate patient-specific cost and coverage information. This data is inherently dynamic and updated continuously to reflect current benefits, formularies, and prior authorization rules.

Clinical Workflow Integration

Arrive Health's solutions are designed for seamless integration into existing EHR and EMR systems, including Epic and Cerner. This in-workflow integration provides real-time benefit checks and prior authorization support directly within the physician's ordering process, reducing friction and administrative burden.

Decision Audit Trail

While Arrive Health's platform focuses on providing information to guide prescribing decisions, the specific details of a decision audit trail within their system are not explicitly detailed in the provided information. However, EHR systems generally maintain audit trails of all user activity, including medication orders and modifications, which would indirectly capture decisions made using integrated tools.

Physician Tip

Leverage Arrive Health's in-workflow solutions to quickly identify patient-specific medication costs and coverage, including less expensive alternatives and prior authorization requirements. This can save significant time, reduce administrative burden, and improve patient adherence by addressing affordability and access barriers at the point of care. Utilize the automated prior authorization capabilities to streamline approvals and keep patients informed.

Arrive Health integrates with leading EHR and EMR systems such as Epic, Cerner, and athenahealth, as well as with pharmacy benefit managers (PBMs) and health plans to provide real-time, patient-specific data.

At a glance

Pricing Varies, contact for details

Deployment Integrates With EHRs (Epic, Cerner, Athenahealth).

Visit site

Details

Category	Clinical Decision Support & Reference, Patient Engagement & Education
Pricing	Varies, contact for details
Deployment	Integrates with EHRs (Epic, Cerner, athenahealth).
Mobile App	Yes, for nurses in scrubs.
API Available	Unknown
Training	Unknown
Compliance
BAA Available	Unknown
HIPAA Compliant	Yes AI-estimated
FDA Status	Unknown
Integrations
EHR	Not specified
Specialties	Family Medicine, Hospital Medicine, Internal Medicine

Support & Reliability

Training Provided

Unknown

Ratings & Reviews

No reviews yet. Be the first to review this tool!

Rate Direct Care Access

Clinical Value

Ease of Use

Integration

Support & Docs

Value for Money

Your Name *

Email *

Your Role

Specialty

Your Review * (min 50 characters)

Press & Coverage

AVIA Intelligence Platform

Top Digital Prior Authorization Companies – AVIA Intelligence Platform Resources

Arrive Health, formerly RxRevu, offers automatic electronic prior authorization and real-time benefit information through its Direct Care Access solution, which integrates with EHRs to provide accurate pricing and alternative options within ordering workflows.

unknown

Physician AI Tools

Arrive Health - Physician Ai Tools

Arrive Health is a healthcare AI company that offers a product called Direct Care Access, categorized under Clinical Decision Support & Reference.

2026-04

Browne Jacobson LLP

New NHS guidance on unlawfully accessing patient records - Browne Jacobson LLP

New NHS guidance emphasizes that staff with multiple roles should only use direct care access routes for approved direct care activities, not for non-direct care tasks like complaints or HR.

2026-07

NYC.gov

Standing Up for Trans New Yorkers: Mayor Mamdani Launches $15 Million Plan to Expand Access to Gender-Affirming Care - NYC.gov

Mayor Mamdani announced a $15 million plan to expand access to gender-affirming care in New York City, which includes establishing a direct care access fund for providers of youth gender-affirming care.

2026-06

JMIR Formative Research

Identifying High-Priority Ethical Challenges for Precision Emergency Medicine: Nominal Group Study - JMIR Formative Research

A study on ethical challenges in precision emergency medicine raises the question of whether precision research resources could be better spent addressing direct care access.

2025-02

U.S. Medicine

Constant Administrative Changes Have Hampered Efforts to Integrate VA Direct Care, Community Care - U.S. Medicine

A watchdog report found that frequent administrative changes and poor communication have hindered the VA's efforts to integrate its direct care and community care systems, leading to inefficiencies and delays in veteran access to care.

2025-11

MyChesCo

Vitable Health Expands ICHRA Services to Pennsylvania, Texas, and Florida Amid Rising Demand - MyChesCo

Vitable Health is expanding its ICHRA services to Pennsylvania, Texas, and Florida, aiming to provide cost-effective healthcare to small businesses by combining flexible reimbursement with direct care access.

2025-08

Frontiers

An ecological approach to caregiver burnout: interplay of self-stigma, family resilience, and caregiver needs among mothers of children with special needs - Frontiers

This study highlights that addressing caregiver needs, including direct care access, useful information, financial assistance, and social support, is crucial for alleviating stress among mothers of children with special needs.

2025-02

Videos

Product demos, reviews, and walkthroughs for Direct Care Access.

HCAI Webinar| Song-Brown Registered Nurse 2026-27 Application Cycle (September 2026)

Department of Health Care Access and Information

Benefits Of Direct Primary Care: Personalized Patient Care Explained

Ariana DeMers

ud83dudd25 DOCTOR BURNOUT & PATIENT NEGLECT: THE FUTURE OF MEDICINE IS DIRECT CARE | DR. BHAVANA RAO

NowMedia Television Networks

Exploring the direct primary care revolution

Kevin Pho, MD

What Is Direct Primary Care? Text, Call & Reach Your Doctor | Charlotte DPC

Kashiti Long, MD

Introducing Proactive MD in Your Community

Henriott Group

View all on YouTube

No FAQs available yet for this tool.

Compare Direct Care Access

ChatGPT vs Direct Care Access

Clinical Decision Support & Reference Adjacent · 65/100

While both tools offer clinical decision support, ChatGPT provides broad generative AI capabilities for diverse clinical and administrative tasks, including summarization, content generation, and advanced data analysis. Direct…

OpenEvidence vs Direct Care Access

Clinical Decision Support & Reference Adjacent · 65/100

OpenEvidence focuses on providing AI-powered clinical decision support and documentation, offering referenced answers from medical literature and transcribing patient visits. Direct Care Access, while also a clinical decision…

Heidi Health vs Direct Care Access

Clinical Decision Support & Reference Adjacent · 60/100

Heidi Health focuses on automating clinical documentation and patient communication through AI scribing and evidence-based support. Direct Care Access, by Arrive Health, specializes in streamlining prior authorization and…