Eleos Health AI

by Eleos Health  · Based in United States → — The Leading AI Platform for Behavioral Health, Substance Use Disorder, Home Health, and Hospice, Streamlining Documentation and Enhancing Care.
Addiction Medicine Palliative Care Psychiatry

Regulatory Status Disclosed

Overview

Eleos Health provides an AI-powered platform specifically designed to streamline clinical documentation for behavioral health, substance use disorder (SUD), home health, and hospice providers. Utilizing advanced Natural Language Understanding (NLU) and Augmented Intelligence, the platform generates comprehensive progress notes from individual and group therapy sessions, significantly reducing documentation time by over 70%.

Beyond documentation, Eleos Health offers real-time compliance checks through its ‘Eleos Compliance’ solution, helping organizations reduce audit risk and shorten feedback loops. The platform also surfaces deep session insights and analytics, such as talk-to-listen ratios and evidence-based techniques used, to support better care delivery, informed treatment plans, and targeted professional development for clinicians. Eleos Health’s technology is built to seamlessly embed into existing web-based EHR workflows via a browser extension, supporting both in-person and telehealth sessions, and offers multilingual capabilities across 150+ languages, translating notes into clinically accurate English documentation.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • AI-powered clinical documentation automation (ambient scribe or text input)
  • Reduces documentation time by over 70%
  • Generates 80% of progress note content
  • Real-time progress note compliance checks (Eleos Compliance)
  • Session insights and analytics (talk-to-listen ratios, techniques used, goals, follow-ups)
  • Multilingual support (150+ languages, translates to English)
  • Seamless embedding into existing EHR workflows (browser extension)
  • Supports individual and group therapy sessions
  • Offline mobile workflows
  • Data security and encryption (in transit and at rest)

Use Cases

  • Streamlining clinical documentation for therapists, psychiatrists, and case managers
  • Ensuring compliance and reducing audit risk for healthcare organizations
  • Improving care quality and client outcomes through data-driven insights
  • Reducing provider burnout and increasing job satisfaction
  • Facilitating targeted provider training and professional development
  • Supporting care in diverse settings: in-person, telehealth, home health, hospice, and palliative care

What Physicians Need to Know

Ambient Listening Capability
Eleos Health AI captures ambient audio in real-time during sessions (in-person and telehealth) and transforms it into compliant, clinically relevant note suggestions. The audio is analyzed in real-time without being recorded or stored. It functions on both desktop and mobile devices, including offline, with data syncing to the EHR when connectivity is restored.
EHR Auto-Population
Eleos embeds directly into existing web-based EHR workflows via a browser extension, requiring minimal IT investment. It automatically populates up to 80% of progress note content within minutes of session completion. The system analyzes past notes and patterns to populate EHR fields automatically, supporting various note types like individual, group, psychiatry, and assessments.
Note Template Customization
The AI auto-generates structured notes aligned to an organization's existing templates. It features dynamic, discipline-specific forms that adapt based on service type, client population, or clinician role, automatically recognizing and tailoring workflows for specific assessments like OASIS, HOPE, or palliative symptom scales.
Specialty-Specific Models
Eleos Health's AI is purpose-built for behavioral health, substance use disorder (SUD), home health, and hospice care. Its models are trained on a large, clinically de-identified dataset of millions of minutes of real-world behavioral health sessions, enabling it to understand clinical nuances, emotional tone, and evidence-based techniques (e.g., CBT, DBT, MI, ACT).
Dictation Accuracy Rate
Eleos Health reports a word error rate (NLP accuracy) of approximately 93-94%. A study demonstrated its augmented intelligence accurately evaluated over 2.83 million micro-dialogues in real-world therapy settings, including tracking specific measures like homework assignments.
Real-Time vs Post-Visit Processing
Session audio is processed in real-time, with the audio deleted within 1-2 minutes after the session. AI-generated note suggestions are available within minutes of session completion for providers to review, edit, and finalize. Additionally, providers can input short text summaries post-session, which Eleos expands into full, compliant notes.
Multi-Speaker Recognition
Eleos Health AI is capable of seamlessly documenting sessions with two or more participants, distinguishing between multiple speakers in real-time. This feature is particularly beneficial for group therapy, where it produces both a comprehensive group note and individual summaries for each participant, supporting up to 15 participants in in-person or virtual settings.
Note Turnaround Time
Eleos significantly reduces documentation time by over 70% (up to 90% in some cases), enabling providers to submit more than 90% of notes within 24 hours. Average note-taking time can decrease from 10-12 minutes to as little as 3-4.5 minutes per session, with some organizations reporting a reduction in turnaround times from five days to 1.5 days.
Chart Review Features
The platform includes robust compliance features, automatically scanning 100% of notes in real-time for compliance risks, such as cloned content, missing interventions, or disconnected action plans, before submission. It flags problematic notes, allowing quality teams to focus on high-risk areas and can reduce the average documentation feedback cycle from over six months to one day. It also provides session-specific care insights for clinical supervision.
Physician Tip

To maximize the benefits of Eleos Health AI, clinicians should embrace its ambient listening capability to remain fully present during sessions, enhancing client engagement. Leverage the system's ability to auto-populate notes and align with custom templates to significantly reduce administrative burden. Utilize the real-time compliance checks and care insights to ensure high-quality, compliant documentation and to identify opportunities for improving evidence-based practice. For diverse populations, take advantage of the multilingual support. In group settings, trust the multi-speaker recognition to generate accurate individual and group summaries, freeing you to focus on the therapeutic process rather than manual note-taking.

Eleos Health AI is designed to be EHR-agnostic, integrating seamlessly with any web-based EHR through a lightweight browser extension. This approach minimizes IT investment and avoids the need for complex APIs or custom builds. It is compatible with a wide range of EHRs, including Carelogic, Credible, InSync, SmartCare, My Avatar NX, MyEvolv, EchoVantage, PCE, Kipu, Welligent, eHana, and Exym. The platform also integrates smoothly with telehealth solutions like Zoom, and client system integrations are secured via an Eleos cloud VPN for encrypted communication.

Details

Category Documentation & Scribing, Mental & Behavioral Health AI
Pricing Unknown
DeploymentCloud-based, browser extension for EHR integration
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status Not applicable AI-estimated
Integrations
EHR Not specified
Specialties Addiction Medicine, Palliative Care, Psychiatry

What the Web Says

Eleos Health AI is a platform designed to assist behavioral health providers by automating clinical documentation and offering actionable insights, primarily through voice-based AI technology. It aims to reduce administrative burden, improve documentation quality, and allow clinicians to focus more on client care. The platform is used across various behavioral health settings, including individual and group therapy, psychiatry, and case management.

Overall: Positive

Strengths

  • Significantly reduces documentation time, with some users reporting notes completed in under 7 minutes.
  • Improves the quality and consistency of clinical documentation, ensuring compliance and strengthening notes.
  • Enhances clinician morale and job satisfaction by reducing administrative burden and allowing more focus on client care.
  • Offers excellent customer support, training, and a smooth implementation process.
  • Provides real-time insights and analytics, which can help therapists identify patterns and improve therapeutic strategies.
  • Supports multilingual documentation (over 150 languages) and offline mobile workflows for field-based teams.

Limitations

  • Initial setup and training require an investment of time for staff to adapt to the new technology.
  • Heavy reliance on the accuracy of voice recognition and AI analysis.
  • Potential privacy concerns due to the integration of AI in sensitive health conversations, despite HIPAA compliance.
  • Some users have reported technical issues, such as interference with the Sensi device, which can cause connectivity problems.
  • The cost of the product can be higher, which might be a concern for non-profit organizations.
  • Concerns raised on Reddit regarding the company's ties to the Israeli Defense Force (IDF) and potential implications for data privacy and client consent.

Based on reviews from: G2, Capterra, Twofold, Futurepedia, Reddit, Software Advice, Eleos Health (Official Website/Blog), FeaturedCustomers, Elion Health, YouTube

Last updated: 2026-07-25

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Press & Coverage

Eleos Health
Eleos Health Grows Behavioral Health AI Product Offerings, Expands Reach to 25 States
Eleos Health announced significant growth in 2023, tripling revenue and users, securing $40M in Series B funding, and expanding its AI platform to 25 states to reduce administrative burden and improve care in behavioral health.
2024-01
Bloomberg.com
Eleos Health's AI-Powered Platform is Reshaping Behavioral Care - Bloomberg.com
Eleos Health's CEO, Alon Joffe, discussed how their AI-driven solutions are revolutionizing behavioral healthcare by reducing administrative burdens by 80% and enhancing clinical outcomes.
2025-02
PR Newswire
Data Shows AI Accurately Tracks Therapy Progress, Helping Therapists Improve Mental Health Treatment - PR Newswire
A study published in the Journal of Medical Internet Research (JMIR) demonstrated that Eleos Health's AI can effectively help patients adhere to evidence-based care activities by accurately tracking therapy progress.
2023-05
Eleos Health
Eleos Health Announces Gold Tier Partnership with National Council for Mental Wellbeing Ahead of NatCon24
Eleos Health partnered with the National Council for Mental Wellbeing as a Gold partner, reinforcing their commitment to advancing behavioral health through AI technology that reduces administrative burden and improves client outcomes.
2024-04
ResearchGate
AI-Driven Mental Health Apps, Chatbots, and Teletherapy Platforms Transforming Therapy Accessibility | Request PDF - ResearchGate
A systematic review highlighted the effectiveness of AI interventions in mental health, with one study evaluating the Eleos Health AI platform showing greater symptom reduction in depression and anxiety and increased session attendance.
2025-08
OPEN MINDS
Eleos Health Presents A Groundbreaking Webinar On AI In Behavioral Health - open minds
Eleos Health sponsored a webinar discussing the transformative role of AI in behavioral health services, emphasizing how it enhances clinical efficiency and effectiveness, and highlighting positive clinician feedback and validated outcomes.
2024-01
MDPI
Applications of Artificial Intelligence in Selected Internal Medicine Specialties: A Critical Narrative Review of the Latest Clinical Evidence - MDPI
A narrative review of AI applications in internal medicine cited a randomized controlled trial where the Eleos Health AI platform augmented CBT for depression and anxiety, leading to increased session attendance and automated documentation.
2026-01
TipRanks
Eleos Health Highlights AI-Driven Revenue Cycle Opportunities in Behavioral Health
Eleos Health is participating in a webinar focused on AI-enabled eligibility verification to address revenue cycle challenges in community-based mental health care, aiming to improve claim accuracy and ROI.
2026-07

Videos

Product demos, reviews, and walkthroughs for Eleos Health AI.

View all on YouTube

Frequently Asked Questions

Eleos Health AI integrates into a physician's workflow, particularly in behavioral health, by automating documentation and providing clinical insights. It uses AI to generate over 70% of progress note content, supports intake assessments, and aids in treatment planning for both individual and group therapy sessions. This streamlines administrative tasks, allowing providers to focus more on direct patient care.
Eleos Health is HIPAA compliant, SOC 2 Type II certified, HITRUST compliant, and holds ISO 27001, 27799, and 42001 certifications to ensure robust data privacy and security. The platform encrypts data at rest and in transit, conducts continuous monitoring and audits, and processes session audio in real-time, deleting it within minutes after the session. They also provide a Business Associates Agreement (BAA) and host data on HIPAA-compliant AWS servers within the continental U.S.
Limitations include a heavy reliance on the accuracy of voice recognition and AI analysis, requiring an initial time investment for setup and staff training. There can also be potential privacy concerns despite robust security measures, and some users report less customization flexibility compared to other tools. Additionally, AI models can carry inherent biases if not trained on diverse datasets, which Eleos actively works to mitigate.
Eleos Health operates on a subscription model, with pricing tailored to the size and specific needs of the healthcare provider or organization. However, pricing is not publicly listed, and prospective customers typically need to engage directly with their sales team for detailed cost information. This approach may present a barrier for smaller practices or solo providers seeking upfront pricing transparency.
Several alternatives exist for behavioral health AI scribes and EHR solutions that physicians might consider. These include Twofold Health, Freed AI, Upheal, Carepatron, Alleva, Opus, and Valant Behavioral Health EHR. These tools offer varying features in documentation automation, analytics, and integration capabilities for mental health workflows.
Eleos Health AI aims to reduce physician burnout by significantly cutting down documentation time, often by over 70%, allowing providers to focus more on direct patient care. It also provides therapy-specific insights, helps ensure compliance, and has been linked to improved client engagement and better symptom reduction. By automating administrative burdens, it supports clinicians in delivering higher quality, patient-centered care.
Eleos Health acknowledges the foundational problem of bias in AI, particularly when models are trained on non-diverse datasets that may misrepresent marginalized communities. They address this by emphasizing transparency in algorithms and involving an in-house team of clinical experts and customer insights to continually fine-tune models for accuracy and relevancy. This approach ensures the AI solutions are clinically validated and responsibly developed to account for the nuances of different communities.

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Suggest an Edit → | Last Verified: 2026-04-22 | First Added: 2026-04-22

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