CareSignal Deviceless Remote Patient Monitoring

by Lightbeam Health Solutions (CareSignal)  · Based in United States → — Deviceless Remote Patient Monitoring® Accessible to Any Patient
Family Medicine Geriatrics Internal Medicine

Contact for pricing

Overview

CareSignal Deviceless Remote Patient Monitoring, a solution by Lightbeam Health Solutions, offers an innovative approach to patient engagement and monitoring. It leverages familiar SMS text messages and IVR (Interactive Voice Response) calls to collect patient-reported outcomes, eliminating the need for specialized devices or apps. This ‘deviceless’ method ensures accessibility for all patients, regardless of their technological proficiency or access to smartphones or internet. The platform provides real-time insights to care teams, enabling proactive interventions and efficient management of patient populations. Integrated with Lightbeam’s comprehensive population health management platform, CareSignal helps healthcare organizations optimize risk adjustment, improve quality measures, and enhance automated patient engagement and remote patient monitoring for various chronic conditions, behavioral health, and care transitions. It is designed to scale rapidly, support value-based care initiatives, and improve both clinical and financial outcomes.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Deviceless Remote Patient Monitoring (SMS/IVR)
  • Patient-Reported Outcomes (PROs)
  • Real-time Insights for Care Teams
  • AI-Driven Risk Stratification Engine
  • Automated Patient Engagement
  • Integration with Population Health Management Platform
  • Support for 30+ Condition-Specific Programs
  • Free-to-End-User (FTEU) messaging options
  • Evidence-based clinical pathways
  • Turn-key implementation and support services

Use Cases

  • Chronic Condition Management (e.g., COPD, Heart Failure, Diabetes)
  • Behavioral Health Monitoring (e.g., Depression, Mood, Opioid Management)
  • Post-Discharge Support and Care Transitions
  • Risk Adjustment Optimization for Value-Based Care
  • Quality Measure Optimization
  • Automated Patient Engagement & RPM for rising-risk populations

What Physicians Need to Know

Patient Portal Integration
CareSignal seamlessly integrates with existing EHRs, allowing for the flow of patient data to inform clinical records and potentially support patient portal functionalities, though its primary patient engagement occurs via deviceless methods like SMS and IVR calls.
Multi-Language Patient Support
The platform offers multi-language support to ensure equitable access and understanding for diverse patient populations, with programs available in languages such as English and Spanish.
Health Literacy Adaptation
CareSignal adapts its communication content for varying health literacy levels, with messages often written at or below a 6th-grade reading level, promoting better comprehension and engagement.
Chronic Disease Management
A core focus, CareSignal provides proactive monitoring and management programs for over 30 chronic and acute conditions, leveraging patient-reported outcomes to identify rising-risk patients.
Medication Adherence Features
The tool includes features such as medication adherence reminders to support patients in consistently following their prescribed regimens.
Patient Education Content
CareSignal delivers timely and relevant patient education through automated messages, empowering patients with knowledge about their health and conditions.
Accessibility Compliance
Prioritizing health equity, CareSignal is designed to be universally accessible, utilizing ubiquitous technologies like SMS text messages and IVR phone calls, and offering features like Free to End User (FTEU) options for patients with limited phone plans. It also aims for compliance with health and telecom regulations, including TCPA.
Physician Tip

Physicians can leverage CareSignal to proactively monitor large patient populations with chronic conditions without requiring additional devices, allowing for early identification of at-risk individuals and timely intervention. The automated, deviceless communication, coupled with multi-language and health literacy adaptations, can significantly improve patient engagement and adherence to care plans. This frees up clinical staff to focus on higher-acuity cases, streamlining workflows and potentially reducing hospitalizations.

CareSignal is designed for seamless integration with existing Electronic Health Record (EHR) systems, facilitating the flow of patient-reported data directly into clinical workflows and dashboards for care teams.

Details

Category Patient Engagement & Education
Pricing Contact for pricing
  • At-risk pricing model with substantial upfront discount and performance-based payments; Per Patient Per Month (PPPM) model common for RPM solutions; designed to be affordable and a fraction of the cost of device-based alternatives
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status Unknown AI-estimated
Integrations
EHR Not specified
Specialties Family Medicine, Geriatrics, Internal Medicine

What the Web Says

CareSignal Deviceless Remote Patient Monitoring, a Lightbeam Health Solutions product, offers a scalable and cost-effective solution for remote patient monitoring that doesn't require new devices or app downloads. It utilizes automated text messages and phone calls to collect patient-reported data, aiming to improve health outcomes, reduce ED visits and hospitalizations, and increase care management capacity. The platform has received positive recognition in industry reports and from healthcare leaders for its ability to engage a broad patient population, including those with chronic and behavioral health conditions.

Overall: Positive

Strengths

  • Accessible and equitable, leveraging universally available technology like text messages and phone calls, eliminating barriers for patients with limited tech literacy or access to smart devices.
  • Scalable to large and diverse patient populations, including rising-risk patients and those with various chronic and behavioral health conditions.
  • Clinically validated with peer-reviewed studies and demonstrated real-world financial impact, showing reductions in ED visits, hospitalizations, and improvements in chronic and mental health outcomes.
  • Cost-effective, offering a lower cost compared to device-based RPM alternatives, leading to a higher return on investment for healthcare organizations.
  • Enhances patient engagement by providing more frequent updates on patient conditions and allowing patients to feel more connected to their healthcare team between appointments.
  • Reduces administrative burden on care teams, allowing nurses and care managers to focus on direct clinical impact rather than technical support.

Limitations

  • Specific negative feedback or limitations from physicians, healthcare IT, tech reviewers, Reddit, G2, or Capterra were not readily available in the provided search results.
  • While generally positive, some outcomes, like A1c reduction, can take a few years to show a complete picture.
  • The information primarily highlights the benefits and positive outcomes, with less emphasis on potential challenges or areas for improvement from a user perspective.

Based on reviews from: Becker's Hospital Review, KLAS Research, AVIA Marketplace, Business Wire, CareSignal (Lightbeam Health Solutions website), Tracxn, Capterra, G2

Last updated: 2026-07-22

Ratings & Reviews

No reviews yet. Be the first to review this tool!

Rate CareSignal Deviceless Remote Patient Monitoring

Clinical Value
Ease of Use
Integration
Support & Docs
Value for Money

Press & Coverage

Lightbeam Health Solutions
Lightbeam Health Solutions Announces Acquisition of CareSignal
Lightbeam Health Solutions acquired CareSignal, a pioneer in Deviceless Remote Patient Monitoring technology, to integrate scalable, evidence-based remote engagement into its population health offering. This acquisition aims to deliver best-in-class population-level stratification, real-time insight delivery, and clinical outcome improvement.
2021-11
Lightbeam Health Solutions
Lightbeam Health Solutions Recognized in KLAS 2024 Emerging Solutions Top 20
Lightbeam's CareSignal Deviceless Remote Patient Monitoringu00ae (RPM) was recognized in the KLAS 2024 Emerging Solutions Top 20 Report for its potential to disrupt healthcare by improving patient outcomes through accessible and equitable engagement. The platform uses automated SMS text messages and IVR phone calls to collect real-time data without new devices.
2024-10
CareSignal (a Lightbeam Health Solutions Company)
CareSignal Partners with Texas Association of Community Health Centers (TACHC) to Improve Outcomes for Underserved Patient Populations
CareSignal partnered with the Texas Association of Community Health Centers (TACHC) to provide Deviceless Remote Patient Monitoringu00ae to 1.6 million vulnerable patients across Texas. This collaboration aims to increase access to care and reduce barriers for the state's Medicaid population by using automated patient surveys via text and phone.
2022-04
Health Alliance / Business Wire
Health Alliance Improves Outcomes and Reduces Costs Using CareSignal's Deviceless Remote Patient Monitoring
Health Alliance launched a remote patient monitoring program powered by CareSignal to improve outcomes and reduce costs for rising-risk populations. The program utilizes CareSignal's scalable technology to send evidence-based questions via phone or text, aiming to reduce readmissions, decrease spending, and enhance member experience.
2022-06
Business Wire
OSF HealthCare Implements CareSignal's Deviceless Remote Patient Monitoringu00ae to Extend Care to Rising-Risk Patient Populations
OSF HealthCare selected CareSignal to power its digital health solution, OSF OnCall Connect, extending care management to an additional 117,000 rising-risk patients with chronic conditions. The Deviceless RPM solution monitors whole patient health through condition-specific programs for various chronic and behavioral health issues.
2022-10
KLAS Research
CareSignal by Lightbeam 2023 Pursuing Better Healthcare Outcomes with Accessible Remote Patient Monitoring
This KLAS Spotlight Report details customer experiences with CareSignal's deviceless RPM offering, which uses texts and phone calls to gather data rather than RPM hardware. The report highlights how CareSignal by Lightbeam is pursuing better healthcare outcomes with accessible remote patient monitoring.
2023-09
Business Wire
Mankato Clinic Implements CareSignal's Deviceless Remote Patient Monitoring to Scale Chronic Care Management
Mankato Clinic implemented CareSignal's Deviceless Remote Patient Monitoring in August 2021 to more closely monitor patients' health and scale chronic care management. The program uses simple phone calls or text messages to allow patients to report health changes, enabling nurses to intervene proactively and prevent emergency care or hospitalization.
2022-04
CareSignal
Satisfaction and Scalability During the Nurse Staffing Crisis: A National Survey of Care Managers & Executives Using Deviceless RPM
A national survey of care managers and executives using CareSignal's Deviceless Remote Patient Monitoringu00ae highlights its role in addressing the nurse staffing crisis by enabling scalable, proactive care for rising-risk patients. The report indicates high satisfaction with the platform's ability to identify patient issues in real-time and keep staff working at the top of their license.
unknown

Videos

Product demos, reviews, and walkthroughs for CareSignal Deviceless Remote Patient Monitoring.

View all on YouTube

Frequently Asked Questions

CareSignal utilizes familiar communication methods like SMS text messages and automated phone calls (IVR), eliminating the need for new devices or complex setups. This approach makes it highly accessible, even for patients without smartphones or Wi-Fi, and has shown significantly higher engagement rates compared to traditional health apps. Patients can also choose their preferred communication method and frequency, enhancing personalization and adherence.
CareSignal Deviceless RPM distinguishes itself by not requiring patients to acquire or learn new medical devices; it uses their existing phones for communication. This reduces costs, improves accessibility, and simplifies implementation compared to device-based RPM, which often involves expensive hardware, setup challenges, and can be limited to specific conditions. CareSignal focuses on patient-reported outcomes and symptomatic data, alongside some biometric reporting.
CareSignal is a software-only solution, making its pricing model significantly more scalable and often about one-tenth the cost of device-based RPM. They also offer an 'at-risk pricing' option, where payments are tied to achieved clinical and financial outcomes, aligning incentives with the provider's success. Importantly, the service is free for patients.
While CareSignal effectively collects patient-reported outcomes and symptomatic data via text and IVR, it primarily relies on patient self-reporting for metrics like blood pressure or blood sugar, rather than continuous, passive biometric data from connected devices. However, patient-reported outcomes have been clinically validated as accurate and relevant for proactive care.
CareSignal is effective across a wide range of high and rising-risk populations, including those with chronic conditions (e.g., diabetes, hypertension, CHF, COPD), behavioral health needs, maternal health challenges, and social determinants of health. It collects patient-reported outcomes, symptomatic data, and can prompt for biometric readings, enabling real-time risk stratification and proactive interventions.
CareSignal is designed for easy implementation with minimal disruption to existing workflows, often integrating with EHR systems to flow real-time data into care management. It reduces the burden on clinical staff by automating patient outreach and triaging responses, allowing care teams to focus on patients who generate alerts and require proactive intervention, rather than routine check-ins.

Related Tools

SOAP Health
SOAP Health
Clinical Decision Support & Reference
SOAP Health is a Florida-based startup transforming patient intake with AI-powered diagnosis, offering a comprehensive solution that improves diagnosis accuracy and empowers patients and physicians.
Rose Health
Rose Health
Mental & Behavioral Health AI
Rose Health is a digital mental health platform that leverages deep tech and deep science for the early detection of depression and mood disorders, providing AI-powered assessments, daily journals, and trackers for mood, anxiety, and sleep, with data sent to the physician.
RingCentral MVP
RingCentral
Patient Engagement & Education
RingCentral for Healthcare is an AI-powered communication and contact center platform offering secure voice, fax, messaging, video conferencing, and AI-driven tools for patient engagement and administrative support, designed for HIPAA compliance.
KloudMD
PilotPractice
Patient Engagement & Education
KloudMD is an AI assistant that handles administrative tasks like turning missed calls and chats into booked appointments, qualifying leads, and answering common questions 24/7. It's an AI-powered front office for private practices, offering an AI receptionist, online scheduling, patient texting, and billing, all integrated with existing EHRs.
MyTrials.ai
MyTrials.ai
Drug Discovery & Research
MyTrials.ai is an AI-powered platform for clinical trial recruitment, combining a verified patient network, intelligent matching, and human navigators to accelerate enrollment.
Hyro
Hyro
Medical Phone & Communication
Hyro provides AI-powered conversational AI solutions for healthcare systems, automating patient inquiries, scheduling, and communication.

See all Patient Engagement & Education tools →

Suggest an Edit → | Last Verified: 2026-04-22 | First Added: 2026-04-22
AI Tool Finder
AI-powered search. Results may not be comprehensive.