TheraPlatform

by TheraPlatform, LLC  · Based in United States → — Practice Management, EHR/EMR and Teletherapy Platform
Addiction Medicine Physical Medicine & Rehab Psychiatry
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Starts at $39/month
Regulatory Status Disclosed

Overview

TheraPlatform is an all-in-one web-based platform designed for mental health and therapy practices, including occupational, physical, and speech therapists. It offers a comprehensive suite of tools including secure, browser-based teletherapy with interactive features, robust practice management capabilities, and an Electronic Health Record (EHR/EMR) system. The platform aims to help practices go 100% paperless and serve remote clients efficiently.

Key functionalities include HIPAA-compliant video conferencing with two-way screen sharing and built-in therapy aids, a full billing suite with payment tracking and automation, and flexible therapy note templates. TheraPlatform also provides a client portal for secure communication, digital forms, resource management, and payment processing, enhancing client engagement and streamlining administrative tasks. The platform emphasizes data security and privacy with bank-level encryption, 24/7 monitoring, automatic encrypted backups, and regular HIPAA audits.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • HIPAA-compliant video conferencing with interactive tools (whiteboard, screen sharing, therapy apps/games)
  • EHR/EMR Software with customizable note templates
  • Practice Management (scheduling, client management)
  • Full Billing Suite (invoicing, payment tracking, automation)
  • Claims Management (tracking, automated EOBs/ERAs, claim batching, auto claims)
  • Client Portal (secure communication, digital forms, self-scheduling, payment processing)
  • Automated Appointment Reminders (text/email)
  • Secure Data Storage and Encryption (at rest and in transit)
  • AI-assisted note generation
  • Reporting and Analytics (sessions, services, billing, client progress)

Use Cases

  • Conducting secure virtual therapy sessions with interactive engagement
  • Streamlining administrative tasks for therapy practices (scheduling, client intake)
  • Managing and automating billing, invoicing, and insurance claims
  • Efficiently documenting therapy notes, treatment plans, and client progress
  • Enhancing client engagement through a secure portal and shared resources
  • Scaling solo or group therapy practices with comprehensive tools

What Physicians Need to Know

Scheduling Optimization
TheraPlatform offers flexible, user-friendly scheduling with drag-and-drop calendar management, color-coded appointments, automated email/text reminders, and client self-booking through a secure portal or website widget. It supports recurring appointments, group sessions, and waitlist management, and integrates with Google Calendar.
Staff Management Features
The platform allows for adding unlimited staff members at no extra cost and includes granular permission settings for roles like billers, schedulers, and therapists. It provides activity logs for accountability and secure internal chat. Features like AI-assisted note-taking and Wiley Treatment Planners integration aim to improve clinician efficiency and aid staff retention.
Patient Flow Analytics
While not explicitly termed 'patient flow analytics,' TheraPlatform offers detailed reporting on appointments, revenue, services, therapists, payers, and clients. It includes automated outcome measures (e.g., PHQ-9, GAD-7) that are scored, graphed, and tracked over time to monitor client progress and treatment effectiveness. Billing metrics like clean claim rate, denial rate, and days in Accounts Receivable (A/R) provide insights into operational efficiency.
Multi-Location Support
TheraPlatform fully supports multi-location practices with centralized, color-coded calendars that can be filtered by location, provider, or service type. It is designed for multi-provider clinics requiring centralized scheduling and billing.
Financial Dashboard
The platform provides robust billing tools with insightful reports to track aging invoices, billed services, transactions, and provider performance. It supports automated invoicing, superbills, credit card processing, and claim generation. Real-time claim validation, tracking, and automated EOB/ERA posting are also included to streamline the revenue cycle.
Referral Management
TheraPlatform enables practices to track incoming and outgoing referrals, emphasizing the importance of documenting referral sources and following up on outcomes to refine the referral network and ensure continuity of care. The client portal also aids in client retention, which can lead to more referrals.
Quality Metrics Tracking
TheraPlatform facilitates quality metrics tracking through automated outcome measures, allowing assessments to be sent, scored, graphed, and tracked over time to monitor client progress and treatment effectiveness. This supports data-driven decision-making and compliance. Billing metrics also contribute to understanding administrative quality.
Compliance Reporting
TheraPlatform is fully HIPAA-compliant, featuring end-to-end encryption, secure user authentication, signed Business Associate Agreements (BAA), and strict administrative and physical safeguards. It conducts regular HIPAA compliance audits and risk assessments. Customizable templates for notes and treatment plans, along with claim validation, help ensure compliance.
Physician Tip

Leverage TheraPlatform's automated scheduling and reminders to minimize no-shows and administrative tasks, freeing up more time for patient care. Utilize the client portal for seamless self-scheduling, secure communication, and easy access to forms and resources to enhance client engagement. Maximize the comprehensive billing automation and reporting features to optimize your revenue cycle, track financial health, and identify areas for improvement. Employ AI-powered therapy notes and customizable templates for consistent, accurate, and compliant documentation. For group practices, effectively use multi-location support and granular permission settings to manage staff and maintain oversight. Actively use outcome measures to track client progress, make data-driven treatment decisions, and demonstrate effectiveness for compliance and reimbursement.

TheraPlatform integrates with Stripe for secure credit card payments and offers Google Calendar Sync for streamlined appointment management. An optional integration with Wiley Treatment Planner provides access to evidence-based statements for treatment goals and interventions. It also integrates with clearinghouses for electronic claim submission to over 2,000 payers. The platform is designed as an all-in-one solution to minimize the need for numerous third-party tools.

Details

Category Practice Management & Scheduling
Pricing Starts at $39/month
  • Basic: $39/month; Pro: $69/month (+$39/additional provider); Pro Plus: $79/month (+$49/additional provider); Wiley Treatment Planners: $15/provider/month (add-on); Claims: $0.25/claim
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status Not applicable AI-estimated
Integrations
EHR Not specified
Specialties Addiction Medicine, Physical Medicine & Rehab, Psychiatry

What the Web Says

TheraPlatform is an electronic health records (EHR) system designed for mental health, speech, occupational, and physical therapy providers, offering a comprehensive suite of tools for practice management and telehealth. Reviewers generally praise its robust telehealth features, user-friendly interface, and integrated billing capabilities. While some users note a learning curve and occasional frustrations with specific features or customer service responsiveness, the platform is often considered a good value, especially for solo practitioners and small, specialized practices.

Overall: Positive

Strengths

  • Comprehensive telehealth features, including interactive tools like whiteboards and screen sharing.
  • User-friendly interface and ease of use for both practitioners and clients.
  • Integrated practice management tools, including scheduling, documentation, and billing.
  • Customizable documentation and note templates.
  • Good value for the cost, particularly for solo and small practices.
  • Responsive and helpful customer support.

Limitations

  • Some users report isolated frustrations with insurance billing or account management.
  • Initial learning curve due to the wide range of features.
  • Customer service responsiveness can be inconsistent, with some users reporting long wait times.
  • Setting up availability on the calendar can be tedious.
  • Occasional bugs or video freezing, potentially related to internet strength.
  • Some features may lack refinement compared to other platforms.

Based on reviews from: Choosing Therapy, Software Finder, Software Advice, Capterra, G2, Tame Your Practice, Trustpilot, Reddit

Last updated: 2026-07-29

Ratings & Reviews

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Press & Coverage

Choosing Therapy
TheraPlatform Review 2026: Pros & Cons, Cost, & Who It's Right For
This detailed review from April 2025 rates TheraPlatform 4 out of 5 stars, highlighting its impressive telehealth features, insurance billing tools, and customizable documentation for mental health, speech, occupational, and physical therapy providers. It notes recent system improvements and a redesign project to modernize the platform.
2025-04
TheraPlatform Blog
AI in EHR - TheraPlatform
This article discusses how AI in EHRs like TheraPlatform streamlines client data collection, appointment scheduling, and billing, enhancing efficiency and accuracy for private practice therapists. It also highlights TheraPlatform's Telehealth AI Notes feature, which creates structured clinical notes from session transcriptions.
2026-07
Choosing Therapy
Best Teletherapy Platforms for Marriage & Family Therapists
Published in July 2026, this article identifies TheraPlatform as one of the strongest standalone choices for marriage and family therapists due to its built-in multi-participant video rooms, couples and family session templates, and interactive therapy tools. It also notes its affordability, with solo pricing ranging from $39 to $59 per month.
2026-07
TheraPlatform Blog
CMS proposed rule for 2025 - TheraPlatform
This January 2025 article from TheraPlatform's blog discusses the CMS proposed rule for 2025, which includes a potential 3.4% reduction in the conversion factor, impacting Medicare reimbursement rates for therapy services. It suggests that TheraPlatform's EHR can help therapists save time on insurance billing to mitigate these changes.
2025-01
TheraPlatform Blog
AI for physical therapy documentation - TheraPlatform
This July 2026 article explores how AI can streamline physical therapy documentation, reducing burnout and improving the quality of clinical notes. It emphasizes the importance of HIPAA-compliant AI features, end-to-end encryption, and strict access controls to protect patient data.
2026-07
EIN Presswire
Artificial Intelligence (AI)-Generated Voice Therapy ... - EIN Presswire
An October 2025 press release from EIN Presswire mentions TheraPlatform Inc. in the context of prominent trends in the Artificial Intelligence (AI)-Generated Voice Therapy market.
2025-10
TheraPlatform Blog
Therapeutic rapport in telehealth - TheraPlatform
This article from TheraPlatform's blog discusses strategies for building strong therapeutic rapport in teletherapy, emphasizing authenticity, attentiveness to nonverbal cues, and leveraging technology. It highlights TheraPlatform's HIPAA-compliant platform with interactive features to enhance client engagement.
2026-07
Psychology.com
Best Teletherapy Software 2026 - Psychology.com
In July 2026, Psychology.com identified TheraPlatform as the strongest budget pick for practices that rely heavily on video, especially for group work and interactive exercises. It highlights TheraPlatform's built-in HIPAA-compliant video with group session support, an in-session whiteboard, and over 30 interactive therapy apps.
2026-07

Videos

Product demos, reviews, and walkthroughs for TheraPlatform.

View all on YouTube

Frequently Asked Questions

TheraPlatform is designed as an all-in-one solution, integrating scheduling, telehealth, documentation, and billing directly into its platform. It offers customizable calendars, Google Calendar synchronization, and automated appointment reminders to streamline workflow. For telehealth, it provides HIPAA-compliant video conferencing with interactive tools like whiteboards and screen sharing, and a client portal for self-scheduling and secure communication.
Yes, TheraPlatform is fully HIPAA and PIPEDA compliant, ensuring the protection of patient data. It utilizes bank-level security with end-to-end 256-bit AES encryption for data both at rest and in transit, along with 24/7 server monitoring and automatic encrypted daily backups. Furthermore, TheraPlatform provides a Business Associate Agreement (BAA) and conducts regular HIPAA compliance audits to maintain high security standards.
Several platforms offer similar integrated features for mental health and therapy practices. Key alternatives to TheraPlatform include SimplePractice, TheraNest, TherapyNotes, and CounSol.com. Other comparable options that cater to various healthcare specialties with EHR, practice management, and telehealth capabilities are DrChrono, NextGen Office EHR, and Alleva.
TheraPlatform offers a tiered pricing structure to accommodate different practice sizes, with plans starting at $39 per month for the Basic tier, $69 per month for Pro, and $79 per month for Pro Plus. These plans are scalable, with additional costs for each extra provider in the Pro and Pro Plus tiers. There are no setup fees or long-term contracts, and a 30-day free trial is available.
While TheraPlatform is a comprehensive all-in-one EHR, some users have noted challenges with mobile access and a potentially steep learning curve when setting up customized workflows. Its primary design is to centralize practice management within its own system, rather than extensive integration with external EMR systems. The platform is specifically built for mental health, speech, occupational, and physical therapists, and integrates with tools like Stripe, Google Calendar, and Wiley Treatment Planner.
TheraPlatform itself functions as a comprehensive, all-in-one EHR/EMR and practice management system, encompassing telehealth, scheduling, documentation, and billing. Its design focuses on centralizing these functions within its platform rather than integrating with external, pre-existing EHR/EMR systems. While it integrates with tools like Google Calendar and Wiley Treatment Planner, it aims to be the singular solution for managing a practice.
TheraPlatform provides a comprehensive billing suite that includes automated invoicing, superbills, and electronic insurance claim submissions through an integrated clearinghouse supporting over 2,000 payers. It offers real-time insurance eligibility checks, automated claim validation, and supports both primary and secondary claim submissions. The platform integrates with Stripe for secure processing of credit, debit, HSA, and FSA cards, with options for automated payments and reminders.

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Suggest an Edit → | Last Verified: 2026-04-22 | First Added: 2026-04-22
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