GoodLabs / Confluent

by Confluent  · Based in United States → — The foundational platform for data-in-motion.
Critical Care Emergency Medicine Internal Medicine
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Starts at $385/month, with a free version available.

Overview

GoodLabs, in collaboration with Confluent, offers AI-powered solutions primarily focused on enhancing medical education and clinical skill development, as well as real-time data streaming for various healthcare operations.

  • What it does: GoodLabs provides a virtual medical training platform that utilizes AI patients for clinical skill refinement. These AI patients have validated medical histories and can engage in live interactions, including synchronous avatars linked to speech generators. Additionally, GoodLabs Swift is an extensible medical AI pipeline that uses a conversation-trained large language model to extract symptoms from patient-physician dialogues, which are then used to classify syndromes. This pipeline can also automate SOAP note creation and billing, and assist with test ordering and diagnosis. Confluent’s underlying data streaming platform facilitates the real-time processing and governance of healthcare data, including HL7 and FHIR formats.
  • Who it is for: The virtual training platform is designed for institutions involved in training and employing medical professionals, such as universities, hospitals, healthcare clinics, and urgent care centers. Confluent’s data streaming capabilities are applicable to a broader range of healthcare entities, including health insurance companies for claims processing, telemedicine providers, and organizations aiming for a single patient view.
  • How it fits a clinical or practice workflow: For medical education, the virtual AI patient platform allows learners to practice clinical skills and prepare for exams. In clinical settings, it can be used for the orientation of new medical staff and ongoing training. GoodLabs Swift aims to reduce administrative tasks for physicians by automating documentation and billing, and to enhance diagnostic accuracy through AI-assisted test ordering and diagnosis. Confluent’s data streaming platform integrates and processes large volumes of healthcare data in real time, supporting applications like real-time claims management, predictive analytics, and seamless patient admission, discharge, and transfer processes.
  • Notable capabilities: Key capabilities include interactive AI patient avatars for clinical training, real-time symptom extraction and syndrome classification from patient-physician conversations, and automation of administrative tasks like SOAP note creation. The Confluent platform provides a HIPAA-ready, cloud-native data streaming service that can handle complex data from multiple sources, enabling real-time data integration and insights for various healthcare use cases.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Virtual reality clinical simulations
  • AI-powered patient avatars
  • Real-time data streaming for feedback
  • Customizable medical scenarios
  • Performance tracking and analytics
  • Interactive diagnostic and treatment modules
  • Scalable training environment
  • Support for multiple medical specialties

Use Cases

  • Medical student training
  • Resident physician education
  • Continuing medical education (CME)
  • Procedural skill development
  • Emergency response training
  • Diagnostic reasoning practice

What Physicians Need to Know

Case-Based Learning
GoodLabs and Confluent's platform offers extensive medical scenarios and AI-powered virtual patients for practicing clinical examination skills. These AI patients have thoroughly tested and validated medical histories and details, providing realistic, real-time, two-way conversations.
Simulation Features
The platform provides a virtual training environment with AI patient avatars for medical students and professionals to practice clinical examination skills anytime, anywhere. It includes live interaction with highly specialized AI patients that respond and present in a given medical scenario, complete with a synchronous avatar linked to a speech generator and live speech interactions.
Knowledge Assessment
The platform includes assessment and feedback mechanisms to help medical learners refine their clinical skills.
Evidence-Based Content Updates
The AI platform's medical scenarios are grounded in clinical guidelines, specifically based on the Medical Council of Canada.
Progress Tracking
The platform is designed to help medical learners refine their clinical skills through interactions with virtual AI patients, suggesting an inherent ability to track skill development over time.
CME Credit Availability
While the GoodLabs/Confluent platform focuses on training with AI patients, the broader context of AI in medical education indicates a growing trend of AI tools offering CME credits for activities like evidence-based literature searches and AI training courses.
Physician Tip

Leverage the AI-powered virtual patient interactions to repeatedly practice clinical examination skills in a safe, controlled environment. Focus on the real-time feedback and diverse medical scenarios to enhance diagnostic reasoning and communication. This tool is particularly useful for refining clinical skills that are often assessed in Objective Structured Clinical Examinations (OSCEs).

The GoodLabs virtual medical training platform leverages Confluent's data streaming platform, utilizing Confluent Connectors, Stream Processing, Stream Governance, and Cluster Linking. It integrates with a web conference app platform (Monkey Jacket) for physician audio, Flink for speech-to-text AI and LLM conversation agents, and HeyGen Streaming API for generating the AI patient avatar. GoodLabs also specializes in optimizing Confluent for high-volume data and integrating AI models within the Confluent and Flink ecosystem.

Details

Category Medical Education & Training
Pricing Starts at $385/month, with a free version available.
  • Confluent's pricing is consumption-based, using elastic Confluent Units (eCKUs) that scale with throughput and storage
  • New organizations receive $400 in free credits
  • Standard production clusters typically range from $385–$550/month for moderate throughput, while enterprise with private networking can be $895+/month
  • Dedicated high-throughput systems can exceed $12,600/month
  • Confluent Cloud for Apache Flink bills separately at $0.21/CFU-hour
  • Annual subscriptions for Confluent Platform (self-managed) range from $50,000 to $500,000+ depending on cluster size, edition, and support level
Free TrialUnknown
DeploymentCloud, On-premise, Hybrid (Confluent Private Cloud, WarpStream)
Mobile AppNone
API AvailableUnknown
Data ExportUnknown
LanguagesC/C++, Go, Python, .NET, Java, Scala, Erlang, Groovy, Haskell, Kotlin, Lua, Node.js, OCaml, PHP, Ruby, Rust, Tcl, Swift, and others via community support.
TrainingUnknown
Target SizeSMBs to Fortune 100 companies, with a focus on enterprise customers.
Compliance
BAA Available Yes AI-estimated
HIPAA Compliant Yes AI-estimated
FDA Status Unknown AI-estimated — unknown
Integrations
EHR Not specified
Specialties Critical Care, Emergency Medicine, Internal Medicine, Surgery

Social Proof

CustomersOver 4,900 (as of March 2026), with over 2,519 using Confluent as a Media Players And Streaming Platforms tool.
Notable
GoodLabs (developer)Confluent (technology partner)

Support & Reliability

Training ProvidedUnknown

What the Web Says

GoodLabs, in partnership with Confluent, focuses on leveraging streaming AI and real-time data for various industries, including healthcare and fraud prevention. GoodLabs Studio specifically highlights its work in developing extensible medical AI pipelines and autonomous conversational AI agents for healthcare, such as an AI physician for patient interaction and tools for medical students to practice clinical examinations. Confluent's platform, built on Apache Kafka, is used by healthcare organizations to stream, process, and govern health data (HL7 and FHIR) to improve patient experiences and facilitate interoperability between systems. Separately, there's a consumer-facing entity also named GoodLabs that offers affordable lab testing services, often partnering with Quest Diagnostics and LabCorp.

Overall: Mixed

Strengths

  • GoodLabs (Confluent partner) specializes in streaming AI with Flink for real-time use cases like fraud prevention and medical AI.
  • Confluent's cloud services offer simplicity, scalability, and effortless real-time data integration with a wide range of connectors.
  • Confluent provides robust documentation and developer resources for learning Kafka and Kafka Streams.
  • GoodLabs (consumer-facing) offers significantly cheaper lab tests compared to direct providers.
  • The consumer-facing GoodLabs provides an AI Health Assistant for understanding lab results and personalized action plans.
  • Confluent's platform is effective for event processing and managing Kafka infrastructure without significant overhead.

Limitations

  • Some users of the consumer-facing GoodLabs experienced misleading turnaround times for lab results.
  • There have been instances of issues with lab processing and communication from the consumer-facing GoodLabs regarding delayed results.
  • Confluent's observability could be improved with more effective out-of-the-box tools for searching messages within topics.
  • Confluent may face challenges in meeting specific workflow needs due to configuration difficulties.
  • Some Confluent employees have reported concerns about internal processes, workload, and management direction.
  • The Confluent Platform has been described as potentially expensive, with some features like Confluent Mesh requiring separate purchases.

Based on reviews from: GoodLabs Confluent Engineering, My Personal(updated) Experience with GoodLabs! - Reddit, Goodlabs experience : r/trt - Reddit, First time using Goodlabs(misleading experience) - Reddit, Update tried the Goodlabs free bloodwork program, here's my review : r/romega - Reddit, Confluent Pros and Cons | User Likes & Dislikes - G2, The Power of Confluent's Streaming A.I. to Combat Voice Vishing (GoodLabs Studio) | Current 24 - YouTube, Streaming Data For Better Patient Experiences With Confluent, Inexpensive Labs from GoodLabs.com : r/pomhealth - Reddit, GoodLab, Healthcare Case Studies | Improving, Confluent Case Studies - Improving, Compare Confluent vs. Qubole - G2, Confluent vs. dbt Comparison 2026 - G2, Apache Kafka Reviews 2026: Details, Pricing, & Features - G2, How Confluent saves 15,000+ hours a month with Glean Work AI, Confluent Reviews 2026: Details, Pricing, & Features - G2, Confluent Employee Reviews - Comparably, r/goodlabs - Reddit, Use Cases and Customer Stories for Apache Kafka and Confluent, Confluent Platform Reviews 2026. Verified Reviews, Pros & Cons - Capterra, Confluent Platform Software Pricing, Alternatives & More 2026 | Capterra, Good.Lab Software Pricing, Alternatives & More 2026 | Capterra, Good workspace - Confluent Health Review - Indeed, Working at Confluent Health: Employee Reviews | Indeed.com, Thoughts on Confluent : r/techsales - Reddit, Read Customer Service Reviews of www.capterra.com | 2 of 48 - Trustpilot, Confluence Reviews 2026. Verified Reviews, Pros & Cons | Capterra

Last updated: 2026-07-26

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Press & Coverage

Business Wire
Goodlabs Launches Free Clinical-Grade Bloodwork with Blood Donation at Inova CentreMed Site
Goodlabs has partnered with Inova to launch a pilot program offering free, clinical-grade bloodwork to eligible blood donors who book through the Goodlabs platform. This initiative aims to strengthen the local blood supply and expand access to preventive health insights.
2026-04
Hits 96
Blood Assurance and Goodlabs partner to offer free health tests for blood donors.
Blood Assurance and Goodlabs are partnering to offer free health tests for blood donors, providing an incentive to donate and addressing the critical shortage of blood. Donors can receive comprehensive lab testing results, including cholesterol, nutrients, and hormones.
2026-05
YouTube (ConfluentDeveloper)
The Power of Confluent's Streaming A.I. to Combat Voice Vishing (GoodLabs Studio) | Current 24
GoodLabs Studio demonstrated at Confluent's Current 24 how they use Confluent and Flink's Streaming AI capabilities to combat voice vishing by scrutinizing real-time audio streams and authenticating voices against established voiceprints. They also discussed leveraging this technology for medical AI, including an AI physician for patient interaction and a clinical training platform for medical students.
2024-10
Confluent Press Release
Confluent Launches Build with Confluent, the Fastest Path for System Integrators to Tap into the $60B Data Streaming Market
Confluent launched 'Build with Confluent,' a new partner program to help system integrators, including GoodLabs Studio, accelerate the development of data streaming use cases. GoodLabs Studio specifically highlighted their 'Haystack Vishing AI Penetration Test' built with Confluent Cloud and Flink to combat AI voice deepfakes in banking.
2024-06
Confluent Health
1 Million Patient Visits Later: AI Clinical Documentation Is Delivering
Confluent Health announced that its AI clinical documentation has supported over 1 million patient visits, demonstrating its effectiveness in reducing administrative burden and giving clinicians more time for patient care. The adoption of these AI tools has exceeded expectations, with over 2,200 clinicians actively using them.
2026-04
Business Wire
Confluent Makes It Easier to Build and Secure Real-Time AI at Scale
Confluent, an IBM Company, introduced new capabilities in Confluent Intelligence and Confluent Cloud to streamline the building and securing of real-time AI applications. These updates address security and complexity barriers that hinder organizations from deploying AI workloads in real-world scenarios.
2026-05
Confluent Press Release
Confluent Cloud for Government Achieves FedRAMP Moderate Authorization
Confluent Cloud for Government has achieved FedRAMP Moderate Authorization, enabling government and private agencies to adopt its cloud-native data streaming platform. This authorization allows federal agencies to modernize systems and deliver secure real-time services while meeting strict security and compliance requirements.
2026-03
Confluent Press Release
Confluent Intelligence Expands Real-Time Business Data to Enterprise AI
Confluent announced new Confluent Intelligence capabilities, including Streaming Agents that use the Agent2Agent protocol to connect and coordinate external AI agents with real-time data streams. This aims to facilitate collaborative agent ecosystems and uncover more accurate, intelligent data analysis for various industries, including healthcare.
2026-02

Videos

Product demos, reviews, and walkthroughs for GoodLabs / Confluent.

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Frequently Asked Questions

GoodLabs' virtual AI patient platform, powered by Confluent, allows medical learners to practice and refine clinical skills by interacting with AI-powered virtual patients. These AI patients have validated medical histories and details, offering a resource for both students and practicing professionals to improve their skills. Institutions can use it for student exam preparation, new staff orientation, and ongoing employee training to maintain sharp clinical skills.
Confluent, which powers aspects of GoodLabs' offerings, emphasizes robust compliance and privacy measures. They maintain SOC 1 Type 2, SOC 2 Type 2, and SOC 3 reports, PCI DSS compliance, CSA Star Level 1 distinction, and ISO 27001 certification. Confluent Cloud also secures data through encryption at rest and in transit, offers Bring Your Own Key (BYOK) encryption, private networking, and provides Identity and Access Management controls.
While GoodLabs focuses on AI patient interactions for clinical skills, other platforms exist for broader medical education needs. General-purpose learning management systems like Thinkific and Teachable can be adapted for medical content, offering features like completion certificates and quiz tools. Open edX is another open-source option used by universities and medical schools globally. For direct-to-consumer lab testing, GoodLabs is compared to services like Mito Health, with Mito often offering lower prices for common tests.
Confluent's pricing is consumption-based, utilizing 'elastic Confluent Units' (eCKUs) that scale with usage for data streaming. While new organizations may receive free credits, production workloads can range from hundreds to thousands of dollars monthly, depending on the cluster tier and deployment. For direct-to-consumer lab tests offered by GoodLabs, pricing is typically per test plus a draw fee, without a membership requirement.
While the GoodLabs platform offers valuable AI patient interactions for clinical skills, it's important to remember that virtual training supplements, but does not fully replace, real-world patient encounters. The effectiveness of AI models relies on specialized, high-quality medical training data. Additionally, while Confluent provides robust data streaming capabilities, understanding its consumption-based pricing model and potential costs for extensive usage is crucial.
Yes, GoodLabs Swift, an extensible medical AI pipeline, is designed to assist with real-time medical diagnosis and surveillance. It leverages a medical conversation-trained large language model to extract symptoms from patient-physician dialogues and classify syndromes. Confluent's data streaming platform also enables real-time data integration and predictive analytics in healthcare, which can be crucial for identifying health trends and early outbreak detection.
GoodLabs Swift's extensible medical AI pipeline can include additional AI modules to automate tasks like SOAP note creation and billing, which can significantly reduce administrative burdens and potentially help mitigate physician burnout. By transforming patient-physician conversations into critical insights, it aims to enhance the capabilities of healthcare providers.

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Suggest an Edit → | Last Verified: 2026-07-27 | First Added: 2026-07-26
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