About CrelioHealth
CrelioHealth is a healthcare AI company that provides a cloud-based platform designed to streamline operations for diagnostic labs and radiology centers. For physicians, CrelioHealth offers solutions to enhance efficiency in managing medical reports and patient information. The platform aims to simplify the review and interpretation of reports, allowing doctors to digitally approve and sign them, and manage their centers remotely through a dedicated mobile app. This can significantly reduce the administrative burden, freeing up more time for patient care.
The company’s offerings include a Laboratory Information Management System (LIMS), Radiology Information System (RIS), and Picture Archival & Communication System (PACS), all integrated into a single ecosystem. These tools help automate lab processes, manage patient and financial transactions, and facilitate the exchange of information with other healthcare providers. CrelioHealth also emphasizes AI-driven automation, real-time analytics, and customizable dashboards to provide actionable insights, reduce manual errors, and accelerate turnaround times for diagnostic results. Physicians can benefit from features like direct EHR-to-device connectivity to minimize transcription errors and delays in receiving results, and a user-friendly interface for managing laboratory test results.
CrelioHealth’s solutions are designed to improve the overall patient experience through features like online billing, digital report delivery, and automated communications. For healthcare providers, the platform offers tools to visualize finances and operations with analytics, charts, and statistics, all while maintaining a patient-centric focus. The company is committed to continuous innovation, with plans to further leverage AI for lab report summaries, smart lab reports with templates, and enhanced test ordering processes.
Focus Areas
Business Intelligence
| Key Investors | Bootstrapped |
| Partnerships | unknown |
| Acquisitions | unknown |
| Technology | Cloud-native, AI-powered platform for diagnostics and healthcare management |
What Physicians Need to Know
For physicians, CrelioHealth stands out due to its comprehensive cloud-based platform that offers remote accessibility to patient data and images, enabling faster diagnoses and informed decision-making from anywhere. The seamless integration between LIS, RIS, and PACS ensures a unified view of patient information, reducing errors and improving workflow efficiency. The AI-powered features, such as intelligent reporting and critical value alerts, assist in prioritizing urgent cases and provide data-backed insights. The platform's commitment to security and compliance (HIPAA, SOC 2, GDPR, ISO 27001:2013) ensures patient data is protected. Additionally, the patient engagement tools facilitate better communication and a streamlined patient journey, which can lead to improved patient satisfaction and retention.
CrelioHealth emphasizes seamless integration across its various modules (LIS, RIS, PACS, Inventory, CRM) and with third-party systems like EHR/EMR and analyzers. This native connectivity eliminates data silos, ensures real-time data flow, and reduces the need for complex custom integrations. The platform is designed to be interoperable, supporting efficient data transmission and streamlined processes between different healthcare departments and external partners.
What the Web Says
CrelioHealth (formerly LiveHealth) is a highly-rated lab software provider, particularly for its Laboratory Information Management System (LIMS) and patient engagement solutions. Users consistently praise its user-friendly interface, comprehensive features for lab operations, and exceptional customer support. The company has received numerous positive reviews on platforms like G2 and Capterra, with an average rating of 4.5 stars or higher. However, some users have noted areas for improvement such as customization options for financial reporting and occasional integration challenges.
Overall: PositiveStrengths
- User-friendly interface and intuitive design.
- Exceptional and responsive customer support.
- Comprehensive features for lab operations, including billing, reporting, sample tracking, and inventory management.
- Cloud-based and scalable solution, enabling remote access and real-time data.
- Automated patient communication and digital report delivery via SMS, WhatsApp, and email.
- Strong financial data visibility and reporting.
Limitations
- Customization options, especially for financial reporting, could be improved.
- Integration with other software can sometimes take longer than expected or be challenging.
- Occasional interface issues, glitches, or server errors.
- Some users have reported difficulties with using the same mobile number for multiple family members for registration.
- Lack of full integration for the accounting side of the business, such as expense reports.
- A data leak in September 2023 exposed over 28 million patient records.
Based on reviews from: G2, Capterra, Software Finder, CrelioHealth Blog, Reddit, Indeed.com, YouTube
Last updated: 2026-07-30
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