Jameda (part of Docplanner Group)
About Jameda (part of Docplanner Group)
Jameda, part of the Docplanner Group, is a leading digital healthcare platform in Germany that connects patients with healthcare providers. It allows patients to search for doctors, read reviews, and book appointments online, including video consultations. The platform aims to simplify the process for patients to find and book medical care, while also offering doctors premium plans to enhance their visibility and manage online bookings.
For physicians, Jameda provides a suite of solutions designed to streamline practice management and improve patient engagement. These tools include cloud-based calendars with online appointment functionality, online video consultations, and features to optimize appointment management. By offering an integrated end-to-end solution, Jameda (and the broader Docplanner Group) helps doctors improve their online presence, reduce administrative burdens, and dedicate more time to patient care. The company also provides informative articles on various health topics.
Docplanner Group, which acquired Jameda in 2021, is building a healthcare ecosystem that connects patients with doctors and integrates smart tools for quicker, more precise diagnoses and treatments. The group’s offerings include SaaS workflow tools and payment solutions, with a focus on patient acquisition, scheduling, documentation, and financial operations for healthcare providers. In 2024, Docplanner launched Noa.ai, an AI assistant for healthcare professionals, to further reduce administrative tasks and enhance the patient experience.
Focus Areas
Business Intelligence
| Key Investors | Hubert Burda Media (prior to acquisition) |
| Partnerships | medatixx (for seamless appointment management via HealthHub), T2med (for FHIR-based interface and automated documentation with Noa Notes) |
| Acquisitions | Patientus (acquired by Jameda), Acquired by Docplanner Group (2021) |
| Technology | Cloud-native, AI operating system (for Noa Notes), FHIR-based interface (with T2med) |
| FDA Clearances | unknown cleared products (estimated) |
What Physicians Need to Know
Jameda offers paid membership packages (Gold, Gold Pro, and Platinum) that provide expanded functionality, such as adding a profile picture, appointment allocation services, and web-based consultations. Studies have shown that paying profiles tend to have more ratings, better overall physician ratings, higher recommendation quotas, more colleague recommendations, and are visited more frequently than nonpaying profiles. Utilizing these premium features can enhance a physician's online presence and potentially lead to increased patient engagement. Additionally, integrating Jameda's online appointment booking with existing practice management software (PVS) can automate scheduling, prevent double bookings, and reduce manual effort.
Jameda offers integrations with various practice management software systems, including samedi, solutio, dampsoft, and 'der praxis manager', through 'Jameda Sync'. This allows for automatic, real-time synchronization of appointments between the PVS and Jameda, enabling efficient online booking and reducing administrative overhead. They also have a FHIR-based interface developed with T2med for native integration of AI-generated documentation from Noa Notes into patient records.
What the Web Says
Jameda, part of the Docplanner Group, is Germany's largest doctor-patient platform for appointment booking and physician ratings. The company aims to connect patients with doctors and provide practice management software, with over 6 million patients using its services monthly. Docplanner Group acquired Jameda in 2021, expanding its presence in the German healthcare market. While some employees praise the company culture and opportunities for growth, there are concerns about the credibility of patient reviews and aspects of employee compensation and management.
Overall: MixedStrengths
- Opportunity for international work and learning through the Docplanner merger.
- Positive work-life balance.
- Good company culture.
- Management is rated positively by some employees.
- Ease of finding and booking appointments for patients.
- Heard and valued employee opinions.
Limitations
- Patient reviews on the platform are perceived as not credible by some, with allegations of doctors being able to remove negative reviews for a fee.
- Poor customer service and slow response times for patients.
- Low salaries and lack of salary increases for employees.
- Micromanagement from team leaders.
- Limited opportunities for further education and career advancement for employees.
- Wonky design and horrible user experience (UX) for the patient platform.
Based on reviews from: Indeed.com, Reddit, Trustpilot, StartupHub.ai, Docplanner Group, Talentspring
Last updated: 2026-09-12
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