Av
Avie
Paid
Regulatory Status Disclosed
Overview
Avie is an AI-powered administrative tool designed for medical clinics, primarily operating through WhatsApp. It integrates a virtual assistant with CRM and electronic health record (EHR) functionalities.
- What it does: Avie’s AI secretary handles patient interactions via WhatsApp, including scheduling appointments, sending reminders, managing waiting lists, and answering frequently asked questions about the clinic’s services, hours, and pricing. It can also process appointment rescheduling requests.
- Who it is for: The tool is suitable for various medical specialties and care settings, particularly individual practitioners or small to medium-sized clinics that utilize WhatsApp for patient communication and seek to automate administrative tasks. The provided examples show use in a pediatric setting.
- How it fits a clinical or practice workflow: Avie integrates directly into the practice’s WhatsApp channel, acting as a front-line virtual secretary. It can respond to patient inquiries 24/7, even outside business hours. For complex issues or requests requiring human intervention (e.g., specific medical reports, complaints), Avie identifies these and routes the conversation to the clinic’s staff, providing context for the handover. It connects with existing scheduling systems like Google Calendar or Feegow to manage appointment availability.
- Notable capabilities: Key features include automated appointment scheduling and rescheduling, sending detailed consultation explanations, managing patient waitlists, and providing a customizable clinic website. It can hold a chosen appointment slot while a patient provides registration details. The system is designed to streamline patient communication and reduce the administrative load on clinic staff.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Brazilian Portuguese WhatsApp reception
- Answers based on clinic information
- Appointment scheduling, rescheduling and cancellation
- Google Calendar and Feegow integrations
- Human handoff and conversation review
- Follow-ups
- CRM and electronic health record (prontuu00e1rio) in the same portal
- Clinic website creation
Use Cases
- Automating patient inquiries via WhatsApp
- Managing appointment scheduling and rescheduling
- Providing 24/7 administrative support for clinics
- Facilitating patient follow-ups
- Streamlining communication between patients and clinic staff
- Creating a digital presence for clinics with integrated scheduling
What Physicians Need to Know
Patient Portal Integration
Avie integrates with existing EHR/EMR systems to pull and push patient data, ensuring a unified record and streamlined communication.
Appointment Scheduling AI
AI-driven scheduling allows patients to book, reschedule, or cancel appointments through an intuitive interface, reducing administrative burden.
Multi-Language Patient Support
Avie supports multiple languages, enabling healthcare providers to communicate effectively with a diverse patient population.
Health Literacy Adaptation
Content is adapted to various health literacy levels, ensuring patients understand their health information and care plans.
Chronic Disease Management
Provides tools for monitoring chronic conditions, including personalized reminders, educational resources, and progress tracking.
Medication Adherence Features
Offers medication reminders, refill alerts, and educational content about prescriptions to improve adherence.
Patient Education Content
Delivers personalized and relevant educational materials to patients based on their specific conditions and treatment plans.
Accessibility Compliance
Designed with accessibility standards in mind, ensuring usability for patients with disabilities.
Physician Tip
Leverage Avie's multi-language support to enhance communication with diverse patient groups. Utilize the chronic disease management features to monitor patient progress and provide timely interventions. Encourage patients to use the medication adherence features to improve treatment outcomes.
Avie is designed for seamless integration with existing Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems, facilitating data exchange and workflow automation. Specific integration partners may vary, but the platform is built for interoperability.
Details
| Category | Patient Engagement & Education, Practice Management & Scheduling |
| Pricing |
Paid
|
| Deployment | Cloud |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status |
Not applicable AI-estimated Avie is an administrative WhatsApp reception tool and not a diagnostic or treatment decision tool. It has not asserted claims for FDA clearance. |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Internal Medicine, Pediatrics |
Ratings & Reviews
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Press & Coverage
Avie News
No-show: o ganho estu00e1 em fechar o ciclo de reagendamento
This article discusses how reminders help confirm attendance, but the time slot is only recovered when the clinic offers a simple exchange and updates the schedule. It focuses on optimizing the rescheduling cycle to minimize no-shows in medical clinics.
2026-10
Avie News
Como organizar o transbordo humano no WhatsApp da clu00ednica
This article provides guidance on organizing human overflow in a clinic's WhatsApp, defining which messages require a person, who handles each case, and how to review the context in the CRM before responding.
2026-10
Avie News
WhatsApp ou voz para agendar consultas: como escolher
This article explores the choice between WhatsApp or voice for scheduling appointments, suggesting that the decision should be based on patient profiles and clinic data rather than presumed rates.
2026-10
Avie News
Como organizar o WhatsApp da clu00ednica fora do horu00e1rio
This article offers a practical guide for managing a clinic's WhatsApp outside of business hours, including responding to inquiries, offering available times, and clarifying when staff needs to take over conversations.
2026-10
Avie.me
AVIE u2013 Next Generation of Whole-Person Health
Avie fuses physical and mental best practices to enhance overall health, offering neurological assessments, 1:1 health coaching, and 360 care management to fill the gaps in traditional healthcare.
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Avie.me
Resources - AVIE
This page provides a collection of videos, research studies, articles, news, and events related to healthy living, covering topics like technology, mental health, nutrition, and holistic wellness.
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Avie.me (republished from an external source)
Aging clock' uses AI to predict immune health, disease onset
Scientists have developed an artificial intelligence algorithm that can predict age-related inflammatory diseases and assess the overall health of the immune system.
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Avie.me (republished from an external source)
The 3 Barriers to Transforming Healthcare
This article discusses how healthcare's outdated and disjointed landscape could benefit from modern technology, but faces three significant barriers to transformation.
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Frequently Asked Questions
Avie aims to enhance patient engagement through personalized communication, automated reminders, and educational content, which can lead to improved adherence to treatment plans and overall satisfaction. By providing timely and relevant interactions, Avie helps patients feel more informed and supported in managing their health.
While specific usage patterns for Avie aren't extensively detailed, similar AI-powered patient engagement platforms often involve interactions through patient portals, mobile apps, SMS, and email for tasks like scheduling, reminders, and accessing health information. The goal is to provide accessible and convenient communication channels for patients.
Physicians have several alternatives for patient engagement software, depending on their specific needs. Some platforms focus on practice communication (e.g., Phreesia, OhMD, Luma Health), others on hospital outreach (e.g., Artera, TeleVox), and some on research-grade engagement for clinical trials and digital health programs (e.g., WeGuide). DoctorConnect is another established patient engagement solution.
Avie offers various pricing structures, including a la carte services and subscription-based models. For example, individual coaching sessions are around $80 per hour, and cognitive assessments are $175. Subscription plans like 'Lite' and 'Standard' are available at $39.99/month and $79.99/month respectively, with different levels of care planning, management, and digital platform access.
While Avie aims for seamless integration, potential limitations could include the need for additional tools for day-to-day patient engagement needs, or a lack of gamification or AI-powered compliance management in some offerings. Additionally, some patient engagement platforms may not fully address inbound call handling, which is still a primary way many patients schedule appointments. It's also important to consider that Avie Care's client engagement policies restrict direct engagement with providers introduced through their platform outside of their system for a specified period.
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| Last Verified: 2026-10-11 | First Added: 2026-10-11