AdvancedMD

South Jordan, Utah, United States All United States companies → — Founded 1999

EMR / EHR Platform Practice Management Suite Revenue Cycle / Billing

Family Medicine Internal Medicine Pediatrics

Patient Engagement & Education Practice Management & Scheduling

Private Equity-Backed — $1.125 billion

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Products

AdvancedMD Practice Management

AdvancedMD

Patient Engagement & Education

AdvancedMD offers a comprehensive cloud-based SaaS platform for independent US physician practices, encompassing practice management, EHR, patient engagement, and revenue cycle management, with integrated AI tools for enhanced efficiency and outcomes.

Starts at $429/month for practice management, with tiered pricing for ehr and patient engagement. rcm services are 4-8% of monthly collections.

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About AdvancedMD

AdvancedMD is a leading cloud-based software-as-a-service (SaaS) company that provides a comprehensive suite of solutions tailored for independent medical practices across the United States. Its platform unifies critical functions such as practice management, electronic health records (EHR), patient engagement, telemedicine, and medical billing. The company’s offerings are designed to streamline clinical, financial, and patient workflows, enabling physicians to manage higher patient volumes, enhance productivity, and achieve improved financial outcomes. AdvancedMD pioneered cloud-based EHR solutions in 2000, making enterprise-grade tools accessible to small and mid-sized practices without the need for extensive in-house IT resources.

For physicians, AdvancedMD’s platform includes customizable templates for various medical specialties, facilitating efficient patient scheduling, clinical documentation, and robust revenue cycle management. The company is actively integrating artificial intelligence (AI) into its EHR platform, with a 2026 roadmap that features innovations like ambient listening for clinical conversations, frictionless patient intake processes, automated prior authorization, and computer-assisted coding. These AI-driven tools aim to automate routine tasks, thereby reducing administrative burdens and allowing healthcare professionals to dedicate more time to patient care and strategic financial performance. The platform also provides essential business analytics reporting and physician-performance benchmarking to support informed decision-making.

Focus Areas

Practice Management Electronic Health Records (EHR) Medical Billing Telemedicine Patient Engagement Revenue Cycle Management Business Analytics Reporting AI Automation

Business Intelligence

Key Investors	Francisco Partners, Antares Capital
Partnerships	Waystar, NGA Healthcare, EirSystems
Acquisitions	NueMD (2018), PhyLogic Healthcare RCM (2012), PracticeOne (2011)
Technology	Cloud-native, SaaS (Software-as-a-Service) platform unifying practice management, EHR, patient engagement, and payments. Incorporates AI-driven tools like AI Clinical Assistant and AI-generated SOAP notes.

What Physicians Need to Know

Practice Management

AdvancedMD offers an intuitive, integrated, and automated practice management system. Key features include smart color-coded patient scheduling, streamlined patient registration, and electronic eligibility verification. It provides a unified cloud solution that integrates scheduling, EHR, billing, and claims, along with enhanced Patient and Responsible Party Cards for quick access to patient information.

Electronic Health Records (EHR)

The cloud-based EHR system provides anywhere, anytime access to patient histories and is highly customizable with tailored patient charts and templates for various specialties. It integrates seamlessly with practice management, ePrescribing, and patient engagement tools. Notable features include the HealthWatcher tool for preventive care reminders, 'Task Donuts' for prioritizing tasks, Clinical Notes AutoSave, and ePrescribing capabilities.

Medical Billing

AdvancedMD provides end-to-end claims management within a single platform, covering verification, scrubbing, submission, and collections. It features simplified billing processes and transparent reporting for higher claims acceptance and faster reimbursements. The platform includes a one-click payment feature, integrates with payment processing terminals, and boasts a 'Claim Inspector' tool with extensive claim scrubbing, resulting in a reported 95% first-pass claim acceptance rate. Practices can choose between in-house billing software or outsourced Revenue Cycle Management (RCM) services.

Telemedicine

The telemedicine solution is fully integrated with the EHR, practice management, and patient engagement suite, offering a seamless virtual care experience. It supports two-way video consultations, secure electronic communications, and smartphone access. Features include self-service scheduling, automated appointment reminders, and a browser-based experience that doesn't require software downloads. AI Transcription for Telehealth is an upcoming feature to further streamline virtual care documentation.

Patient Engagement

AdvancedMD offers a robust platform of unified tools designed to empower patients with self-service features. This includes intuitive patient portals for scheduling appointments, viewing health records, paying bills, requesting refills, and secure messaging with providers. Automated notifications and appointment reminders are available in English and Spanish. Additional tools include reputation management, an iPad kiosk for paperless check-in, and AI-assisted upload of patient insurance cards.

Revenue Cycle Management (RCM)

AdvancedMD provides comprehensive RCM solutions, offering both in-house billing software and outsourced RCM services with full-service account management. Their expert RCM team leverages advanced technologies and analytics to track account receivables, manage billing, and maintain stable cash flow. The service includes transparent reporting and an annual Revenue Collection Audit, with the flexibility to switch between in-house and outsourced billing as needed.

Business Analytics Reporting

The platform offers sophisticated reporting and analytics with smart dashboards, accurate real-time data, and month/year comparisons, providing a 360-degree view of financial health. It utilizes big data technology and business intelligence to identify revenue opportunities. Customizable financial and operational reports cover payer performance, denials, reimbursement trends, and provider productivity. AI Narrative Insights analyze data patterns, and PowerBI reporting solutions are available for in-depth business intelligence, including Population Health reporting for MIPS.

AI Automation

AdvancedMD is heavily investing in AI-driven tools to streamline clinical, financial, and patient workflows. Key AI features include the AI Clinical Assistant for ambient listening and transcription to automate clinical documentation, AI-generated SOAP notes, and AI-assisted pre-visit summaries. It also offers AI Narrative Insights in analytics and AI-assisted upload of patient insurance cards, alongside computer-assisted coding and prior authorization.

Physician Tip

For physicians considering AdvancedMD, leverage the AI Clinical Assistant for documentation to significantly reduce administrative burden and free up time for patient care. Utilize the highly customizable EHR templates to tailor charting to your specific specialty and workflow, ensuring efficient and accurate record-keeping. Encourage patients to use the robust patient portal for self-scheduling, bill pay, and secure messaging, which can reduce front-office workload and enhance patient satisfaction. Explore AdvancedMD's RCM services or advanced billing software to optimize revenue collection and minimize claim denials. Regularly review the comprehensive reporting and analytics dashboards to gain actionable insights into your practice's financial health and operational efficiency. Finally, take advantage of the modular and flexible nature of AdvancedMD to build a solution that precisely fits your practice's unique needs, paying only for the features that provide the most value.

AdvancedMD is built as a unified, all-in-one cloud platform, seamlessly integrating EHR, practice management, medical billing, patient engagement, and telemedicine functionalities. This integrated approach eliminates the need for multiple disparate systems. The platform supports robust interoperability through Open APIs, Data Warehouse, ODBC, Health Information Exchange (HIE), Clinical Information Exchange (CIE), and CRM integrations, facilitating seamless data exchange with labs, pharmacies, and other providers. AdvancedMD has also partnered with Waystar as a preferred payor payment platform.

At a glance

Founded 1999

HQ South Jordan, Utah, United States · United States

Team size 700

CEO Amanda Sharp

Funding Private Equity-Backed — $1.125 billion

Products 1

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Products by AdvancedMD

1 product in the directory

AdvancedMD Practice Management

AdvancedMD

Patient Engagement & Education

Starts at $429/month for practice management, with tiered pricing for ehr and patient engagement. rcm services are 4-8% of monthly collections.

What the Web Says

AdvancedMD is a comprehensive cloud-based suite of software solutions designed for independent medical practices, encompassing electronic health records (EHR), practice management, medical billing, and patient engagement tools. Users generally praise its robust reporting capabilities, ease of use for billing and scheduling once set up, and customizable features. However, common criticisms include a challenging onboarding process, issues with customer support, and concerns about pricing and additional costs for features.

Overall: Mixed

Strengths

Ease of use for billing and scheduling once set up.
Robust and customizable reporting capabilities.
Integrated platform for EHR, practice management, billing, and patient engagement.
Customizable templates for various specialties.
Automated features like insurance eligibility verification and patient reminders.
Cloud-based platform offering remote access and data security.

Limitations

Challenging and difficult onboarding process with limited support.
Customer service and support can be slow, frustrating, and unresponsive.
High cost, with many features requiring additional payment.
Glitches and system failures reported by users.
Not intuitive and can have a steep learning curve.
Billing issues and difficulties with payment posting.

Based on reviews from: G2, Capterra, Reddit, Business.com, BusinessNewsDaily.com, EHRReviews.com, Software Advice, Consumer Affairs, Indeed.com, Comparably, Gartner Peer Insights, Rannkly

Last updated: 2026-07-21

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Press & Coverage

Business Wire

AdvancedMD Gives Independent Medical Practices New AI Clinical Assistant Capabilities, Automated Secondary and Tertiary Insurance Verification, and More

AdvancedMD launched its 2026 Summer Product Release, introducing new AI Clinical Assistant features, including a mobile version, and automated eligibility checks for secondary and tertiary insurance to enhance productivity for independent medical practices.

2026-06

AdvancedMD

AdvancedMD Names Stephanie Cho Chief Marketing Officer, Launches 'Move Care Forward' Brand Platform to Champion Independent Practices

AdvancedMD appointed Stephanie Cho as Chief Marketing Officer and unveiled its 'Move Care Forward' brand platform, aiming to reduce administrative burdens for the over 13,000 practices it serves.

2026-06

Business Wire

AdvancedMD Rolls Out eMAR Solution Designed to Simplify Medication Workflows

AdvancedMD introduced its Electronic Medication Administration Record (eMAR) solution, integrated within its EHR platform, to streamline medication workflows for behavioral health, substance use disorder treatment, long-term care, and specialty clinical environments.

2026-04

AdvancedMD

AdvancedMD Rolls Out AI-Enabled Solutions to Streamline Documentation Tasks and Create More Efficient Workflows

AdvancedMD launched its 2026 Winter Product Release, featuring AI-enabled tools like the AI Clinical Assistant, new patient engagement tools, and a 'Password Breach Detection' security feature to enhance practice efficiency and reduce administrative work.

2026-02

AdvancedMD

AdvancedMD Names Nupura Kolwalkar-Rana Chief Product and Technology Officer to Drive AI Innovation & Deliver Smart Automations for Private Practices

AdvancedMD appointed Nupura Kolwalkar-Rana as Chief Product and Technology Officer, tasking her with leading the company's product roadmap with a focus on AI adoptions and automations for private practices.

2025-12

AdvancedMD

AdvancedMD Rolls Out AI-Enhanced Product Features to Optimize Practice Workflows and Minimize Administrative Burdens

AdvancedMD announced its Fall 2025 product release, which includes over 20 updates across its practice management, EHR, and patient engagement solutions, with a focus on AI enhancements like pre-visit summaries and automated insurance detail population.

2025-10

The AI Journal

AdvancedMD Leans Further Into Artificial Intelligence, Enhances Patient Portal Workflows and Announces New Clearinghouse Platform

AdvancedMD's 2025 Summer Product Release includes 20 major enhancements, such as AI-generated SOAP notes and a new Patient Merge feature, demonstrating a strong focus on artificial intelligence and improved patient portal functionalities.

2025-06

Business Wire

Francisco Partners to Acquire AdvancedMD from Global Payments

Francisco Partners signed a definitive agreement to acquire AdvancedMD from Global Payments for $1.125 billion, positioning AdvancedMD as a standalone business to accelerate investment and expansion in its cloud-based medical office software.

2024-10

Frequently Asked Questions

What core products does AdvancedMD offer for practice management and EHR, and how do they integrate?

AdvancedMD provides a unified cloud-based platform that integrates Practice Management (PM), Electronic Health Records (EHR), and Patient Engagement solutions. This all-in-one system streamlines workflows for scheduling, billing, and clinical documentation, allowing providers to access patient data and manage operations from various locations. The EHR features customizable templates for different specialties, while the PM system includes tools for scheduling, credit card processing, and claims management.

How does AdvancedMD address medical billing and revenue cycle management (RCM) needs for practices?

AdvancedMD offers both in-house medical billing software and comprehensive outsourced Revenue Cycle Management (RCM) services. The software provides tools for claims management, scrubbing, submission, denial management, and payment posting. For practices preferring to outsource, AdvancedMD's RCM services include expert handling of claims, appeals, collections, and patient statements, often with a dedicated U.S.-based patient call center.

What telemedicine and patient engagement features are available through AdvancedMD, and are they mobile-friendly?

AdvancedMD offers a comprehensive suite of patient engagement tools, including a patient portal for online scheduling, prescription refills, secure messaging, and bill payment. Their telemedicine solution is fully unified with the EHR and practice management system, enabling remote consultations via a browser-based experience without downloads. Both the telemedicine platform and patient portal are cloud-based and designed for mobile use, accessible via Android or iPhone devices.

What kind of business analytics and reporting capabilities does AdvancedMD provide to help optimize practice performance?

AdvancedMD offers robust reporting and analytics tools, including customizable financial and operational reports with dynamic dashboards. These tools provide real-time insights into practice performance, allowing users to track revenue, payer performance, denial rates, and productivity trends. Practices can filter data by provider, carrier, location, and timeframe, utilizing numerous parameters and standard report templates to uncover hidden revenue opportunities.

How is AdvancedMD incorporating AI automation into its products, and what are the benefits?

AdvancedMD is integrating AI automation through its AI Clinical Assistant to reduce administrative burdens and enhance patient care. Current features include AI-assisted pre-visit summaries, which generate summaries of recent patient data, and AI-assisted upload of patient insurance cards for automatic detail import. Upcoming enhancements include AI Scribe for ambient listening and transcription during encounters, and AI transcription for telehealth.

Is AdvancedMD HIPAA compliant, and what measures are in place to ensure data security?

AdvancedMD explicitly states that its EHR software is HIPAA compliant and commits to signing Business Associate Agreements (BAAs) with covered entities. The company's cloud-based platform, hosted on Amazon Web Services (AWS), emphasizes security with policies, processes, and multi-factor authentication to ensure the confidentiality and integrity of patient data. AdvancedMD also partners with HIPAA One to offer automated risk assessment software.

What is AdvancedMD's pricing structure, and what is the company's stability and ownership history?

AdvancedMD utilizes a subscription-based pricing model with flexible plans that can vary based on the number of providers or encounter-based care. Packages are offered for practice management, EHR, and patient engagement, with starting prices around $429/month for PM/billing or $729/month for EHR+PM. RCM services are typically priced as a percentage of monthly collections, ranging from 4-8%. The company, founded in 1999, has a history of acquisitions, most recently being re-acquired by Francisco Partners in late 2024 for approximately $1.1 billion, demonstrating long-term investment.

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