ChiroTouch
About ChiroTouch
ChiroTouch is a leading provider of comprehensive electronic health records (EHR) and practice management software specifically designed for chiropractic professionals. The platform offers an all-in-one solution to streamline various aspects of a chiropractic practice, including scheduling, SOAP notes, billing, claims management, payments, and patient engagement. Its integrated system aims to maximize efficiencies, improve workflow, and enhance the overall patient experience, allowing chiropractors to focus more on patient care and less on administrative tasks.
Recently, ChiroTouch has significantly advanced its offerings by integrating artificial intelligence (AI) into its solutions, notably with the introduction of “Rheo.” Rheo is an AI-powered assistant built directly into the ChiroTouch EHR, purpose-built for chiropractors. It leverages AI to automate and enhance critical functions such as converting digital intake responses into structured SOAP-ready note drafts, transcribing natural speech during patient visits into organized chart notes, providing quick-reference summaries of patient history, and performing compliance scans to ensure documentation meets regulatory and payer standards.
This AI integration, referred to as “The Intelligence Layer,” is designed to reduce documentation time significantly (with reported savings of up to 92% on charting alone), improve SOAP note accuracy and coding precision, and enhance audit readiness. By automating routine and time-consuming administrative tasks, ChiroTouch’s AI aims to alleviate administrative burnout, drive practice growth through smarter workflows, and ultimately enable chiropractors to deliver higher quality, patient-centered care.
Focus Areas
Business Intelligence
| Key Investors | K1 Investment Management, Sixth Street Partners, Waud Capital Partners (previous investors); Lightyear Capital, Greater Sum Ventures (investors in parent company PracticeTek) |
| Partnerships | Fullscript, ChiroHealthUSA, NexHealth |
| Acquisitions | EON Systems, Inc. (2015), Future Health (merged 2015); Acquired by PracticeTek (2023) |
| Technology | Cloud-native, AI operating system (Rheo) |
What Physicians Need to Know
For physicians, ChiroTouch stands out by offering a truly integrated, chiropractic-specific solution that significantly reduces administrative burden. Leverage the AI-powered documentation (Rheo AI Assistant, AI Scribe) to save substantial time on SOAP notes and charting, allowing more focus on patient care. Utilize the comprehensive billing and payment processing features, including claims scrubbing and electronic submissions, to optimize your revenue cycle and get paid faster. Maximize patient engagement tools like online scheduling and automated reminders to improve patient flow and reduce no-shows. The cloud-based nature provides flexibility and access from anywhere, enhancing practice efficiency and work-life balance. Its customizable templates and workflows mean the system adapts to your practice style, rather than the other way around.
ChiroTouch integrates with various services to enhance practice operations. Key integrations include CT Engage, CT InForms, CT Payments, TriZetto, Change Healthcare, Fullscript (for supplement recommendations and lab ordering), Office Ally (for RCM and patient payments), Doctible (for patient engagement), CHIROPIPE (for marketing automation), and HealOS (for AI Scribe, AI Receptionist, benefits verification, prior auth, fax & referrals, and AI billing).
What the Web Says
ChiroTouch is an all-in-one chiropractic EHR and practice management software widely used by over 12,500 practices. It aims to streamline various aspects of a chiropractic office, including scheduling, billing, documentation, and patient management. The software has recently integrated an AI assistant called Rheo, designed to automate note-taking and administrative tasks, potentially reducing documentation time significantly.
Overall: MixedStrengths
- Ease of use and intuitive interface, especially once customized.
- Comprehensive features for practice management, including scheduling, billing, and patient records.
- Excellent customer support, with many users praising the chat feature and helpful staff.
- Customizable SOAP notes and macros for efficient documentation.
- Integrated payment processing and insurance claims management.
- Cloud-based accessibility allows for remote work and flexibility.
Limitations
- Can be expensive, especially with add-ons, and pricing may increase.
- Steep learning curve for new users, particularly with the cloud-based version and billing.
- Occasional software glitches, slow performance during updates, and loading times for reports.
- Customer service can be difficult to reach by phone, and some users report inconsistent support.
- Limited functionality or poor execution on mobile apps (e.g., iPad app).
- Challenges with specific workflow needs and configuration difficulties.
Based on reviews from: G2, Capterra, Reddit, The Medical Practice, Software Finder, TrustRadius, SimplyHired
Last updated: 2026-07-21
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