About CoachCare
CoachCare is a leading healthcare AI company providing a comprehensive remote care platform designed to empower physicians and healthcare organizations. Its integrated solution supports Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Principal Care Management (PCM), and Behavioral Health Integration (BHI). The platform leverages proprietary software, connected devices, and advanced analytics to offer continuous patient oversight outside traditional clinical settings. This enables real-time data transmission from patient mobile apps to a physician’s web-based dashboard, facilitating timely interventions and the development of personalized treatment plans for patients with chronic conditions.
For physicians, CoachCare streamlines clinical workflows by automating administrative tasks such as scheduling and reporting, and provides HIPAA-compliant messaging. The platform’s AI capabilities analyze patient data to predict effective treatment strategies and deliver real-time alerts on patient conditions, enhancing proactive care management. Additionally, CoachCare offers robust support for maximizing reimbursement claims, aiming to improve patient outcomes while also driving financial returns for practices.
Focus Areas
Business Intelligence
| Key Investors | Integrity Growth Partners, Topmark Partners, Catalyst Investors, KLI Capital, Everberg Capital |
| Partnerships | KORR, seca - Precision for Health, Genetic Direction, ChiroMatrix, NXTSTIM |
| Acquisitions | MD Revolution (June 2025), VitalTech (March 2025), Undisclosed Care Management Company (February 2025), Revolution Health Solutions (December 2024), Dedica Health (October 2024), Verustat (December 2023), WebCareHealth Inc. (September 2023), Alertive Healthcare (April 2023), Nvolve (January 2023) |
| Technology | CoachCare 2.0, cloud-native software platform, custom-branded mobile app for patients, web dashboard for providers, proprietary and third-party connected devices (smart scales, blood pressure cuffs, glucometers, pulse oximeters, activity trackers), real-time health data sharing, automated outcome alerts, AI-powered predictive treatment plans, HIPAA compliant messaging and video conferencing, EHR integration capabilities. |
| FDA Clearances | At least 3 FDA-cleared proprietary devices (BEAT Blood Pressure Cuff, SCAN Smart Glucometer, Pulse Oximeter) cleared products (estimated) |
What Physicians Need to Know
For physicians, CoachCare stands out due to its comprehensive, end-to-end remote care solution that goes beyond just technology, encompassing software, proprietary devices, and extensive support services. A key differentiator is their expert claims support and automated time tracking, which significantly simplifies billing and maximizes reimbursements, driving immediate revenue uplift for practices. The platform is highly customizable, designed to wrap around existing clinical workflows rather than forcing practices to adapt, allowing for rapid implementation (as little as two weeks for clinics). CoachCare offers condition-specific monitoring and insights, ensuring that patient data and interventions are highly relevant to their specific health needs. The integration of AI provides actionable insights and real-time alerts, enabling proactive care and better patient outcomes. Furthermore, their proven track record with over 150,000 patients and dedicated support and training for both staff and patients (including 24/7 tech support) ensures a smooth and successful implementation and ongoing operation.
CoachCare's platform is designed for seamless integration. It supports a wide range of third-party devices, including popular smartwatches (Fitbit, Apple Watch) and activity trackers, and can pull data from Apple Health Kit. The 'RevConnect Workflow' (from MD Revolution, a CoachCare Company) offers low-code/no-code integration capabilities, allowing seamless connections with any third-party system, including CRMs, advanced analytics platforms, and various AI models. CoachCare also provides integration documentation and technical support for creating custom integrations with existing systems.
What the Web Says
CoachCare offers a virtual health and remote patient monitoring platform designed for health systems and independent clinics. The platform aims to provide clinicians with consistent patient data for informed decisions and help practices with insurance reimbursements. While the product itself has limited public reviews, employer reviews paint a mixed to negative picture of the company culture and management.
Overall: MixedStrengths
- Remote work opportunities for employees.
- Supportive and collaborative team environment (mentioned in some employee reviews).
- Commitment to growth and improvement in workflows.
- Meaningful patient interactions for care staff.
- Platform features include remote monitoring, real-time monitoring, device integration, patient records management, patient/client portals, billing, and virtual visits.
- Potential for significant ROI through insurance reimbursements for practices using the platform.
Limitations
- Poor leadership and inconsistent management.
- Unrealistic workload expectations and low pay.
- Lack of transparency and constant changes in priorities.
- Ineffective Human Resources in addressing employee concerns.
- Toxic and stressful work environment reported by some employees.
- Limited public product reviews on major platforms like G2, Capterra, and Glassdoor.
Based on reviews from: Indeed.com, Capterra, SimplyHired, G2.com
Last updated: 2026-07-21
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