Doctoc

Anchored in the USA, with international reaches for support and recruitment of talent. (Specific US location not explicitly stated, but contact information lists Champaign, IL)  All United States companies → Founded unknown
Patient Engagement Platform Practice Management Suite
Family Medicine Internal Medicine Pediatrics
Patient Engagement & Education
unknown — unknown

Products

Doctoc Clinical Communication
Doctoc
Patient Engagement & Education
Doctoc offers HIPAA-compliant, cloud-hosted clinical communication software with integrated on-call management tools, centralizing communications like secure two-way texting, automated call routing, and real-time transcription.

See all 1 product →

About Doctoc

Doctoc, while it sounds like a healthcare AI company, is actually a platform primarily known for providing a vast library of legal, business, and healthcare-related documents and templates. It serves as a resource for professionals and individuals to access and customize various forms, contracts, and other documents. While it offers documents relevant to the healthcare industry, such as patient intake forms, consent forms, and HIPAA compliance documents, its core offering is not AI-driven healthcare solutions but rather a document repository and management service. It aims to simplify the process of finding and utilizing essential paperwork across different sectors.

For physicians, Doctoc can be a valuable tool for streamlining administrative tasks and ensuring compliance. Physicians can find and adapt templates for patient registration, medical history forms, privacy policies, and employment contracts for their staff. This can save time and resources that would otherwise be spent creating these documents from scratch or consulting legal professionals for basic templates. However, it’s crucial for physicians to review and customize any document from Doctoc to ensure it meets specific local regulations, practice requirements, and current legal standards, as the platform provides general templates rather than tailored legal advice or AI-powered clinical insights.

Focus Areas

clinical communication healthcare communication platform patient text messaging HIPAA-compliant phone services medical answering service virtual medical assistants workflow automation physician scheduling patient engagement data security administrative burden reduction

Business Intelligence

Key Investorsunknown
PartnershipsWickenburg Community Hospital, Huron Gastro/Center for Digestive Care
Acquisitionsunknown
TechnologyCloud-hosted, AI-powered communication tools, end-to-end encryption, EMR-ready patient texting platform.

What Physicians Need to Know

Clinical Communication Platform
Doctoc offers an all-in-one healthcare communications platform that includes HIPAA-compliant phone services, secure two-way patient text messaging, and digital faxing. It centralizes all communications, aiming to reduce administrative burden and improve efficiency.
Patient Engagement
The platform provides secure two-way patient text messaging, eliminating the need for patients to download a separate app. This service facilitates appointment reminders, test result updates, and personalized communication, aiming to reduce no-shows and enhance patient satisfaction.
HIPAA-Compliant Services
Doctoc emphasizes HIPAA compliance across all its services, including phone, fax, and text messaging, ensuring patient privacy and data security.
Workflow Automation & Efficiency
The platform automates end-to-end clinical communications, managing tasks from phone call handling and appointment scheduling to eligibility checks and prior authorizations. This helps streamline clinic operations, improve productivity, and reduce staff workload.
Virtual Medical Assistants
Doctoc provides highly qualified and trained virtual medical assistants to handle various administrative tasks, such as answering calls, managing patient messages, chart preparation, and insurance checks.
Physician Scheduling
The platform includes integrated physician scheduling software and cloud-hosted on-call management tools, allowing providers to view schedules, respond to messages, and manage tasks from a single interface.
Data Security
Doctoc employs best-in-class encryption and data security practices, including AES-256 and Transparent Data Encryption for data at rest, and HTTPS with a minimum TLS 1.2 for data in transit, to protect sensitive information.
Physician Tip

Doctoc's platform is designed by medical professionals, ensuring solutions that directly address the daily demands faced by doctors and administrators. It centralizes all communication channels (phone, fax, secure texting, video/telehealth) into one intuitive platform, reducing the need to manage multiple systems. This integration, combined with workflow automation and virtual medical assistants, aims to free up physicians' time, allowing them to focus more on patient care. The platform also offers real-time visibility and accountability into all communication encounters through an administrative dashboard.

Doctoc is built to integrate seamlessly with many existing clinical systems, including EMRs, to ensure minimal disruption and a smooth transition. This allows for the transfer of patient communications and other relevant data into individual EMRs, even offering a one-click solution if direct EMR integration is unavailable. The platform works across various devices, including VOIP phones, computers, and smart devices, without requiring new hardware.

Products by Doctoc

1 product in the directory

Doctoc Clinical Communication
Doctoc
Patient Engagement & Education
Doctoc offers HIPAA-compliant, cloud-hosted clinical communication software with integrated on-call management tools, centralizing communications like secure two-way texting, automated call routing, and real-time transcription.

Reviews & Opinions

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Videos

News, demos, and interviews about Doctoc.

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Press & Coverage

Doctoc
7 Strategies to Enhance Clinical Communications for Better Patient Care - Doctoc
Doctoc, a healthcare communications platform, aims to streamline operations for medical professionals by enhancing efficiency, improving patient experience, and empowering them with advanced clinical communication tools. The platform offers HIPAA-compliant services like medical phone service, secure texting, virtual assistants, and after-hours answering services.
2025-03
Doctoc
Doctoc Clinical Communication Software + Cloud-Based Physician Scheduling
Doctoc's clinical communication software and integrated on-call management tools provide a HIPAA-compliant, cloud-hosted system that centralizes all communications for medical practices. It aims to streamline workflows, protect patient data, and ensure seamless coordination through secure text, voice, and video.
2025-11
Doctoc
Elevating Patient Engagement Through Doctoc's Advanced Reminder Technology
Doctoc has developed affordable, easy-to-use, and scalable text-based patient reminder technology to address missed appointments and inefficient communication in healthcare. The platform offers customized templates, multiple communication methods, and just-in-time reminders to improve patient engagement and reduce no-shows.
2025-03
Doctoc
5 Key Benefits of a Dynamic Healthcare Communications Platform - Doctoc
Doctoc's healthcare communications platform leverages AI-driven transcription and intelligent call routing to provide secure and efficient phone and text services. It aims to close communication gaps, streamline workflows, and reduce administrative burdens for healthcare providers.
2025-04
CTV News
Pediatric clinic on wheels brings health care to vulnerable Montreal families - CTV News
A new non-profit pediatric clinic called DocTocToc is providing medical care to young children in Montreal communities who do not have a doctor. This 'clinic on wheels' aims to help vulnerable families, including new Canadians, access healthcare services.
2025-09
Facebook (Hill Physicians)
Lights, camera, DocToc. Introducing DocTocu2014our new short-form video series featuring quick, lightning interviews with Hill Physicians providers.
Hill Physicians is launching a new short-form video series called 'DocToc' featuring quick interviews with their providers, offering real-world insights and rapid-fire takes on medical topics.
2026-06
ResearchGate
Development of DocNote: A Tool that Automatically Generates Structured Medical Reports to Reduce Administrative Workload and Enhance Doctor-Patient Interactions
This article discusses the development of DocNote, an application designed to automatically generate structured medical reports from audio recordings using speech-to-text and natural language processing. The goal is to reduce administrative workload for physicians and improve doctor-patient interactions.
2026-07

Frequently Asked Questions

Doctoc provides a comprehensive healthcare communication platform that includes secure patient text messaging, HIPAA-compliant phone services, and a medical answering service. These features are designed to streamline communication between physicians and patients, as well as facilitate efficient collaboration among healthcare staff, reducing the risk of miscommunication and improving response times.
Doctoc prioritizes HIPAA compliance by implementing robust encryption protocols for all data in transit and at rest, secure access controls, and regular security audits. Our patient text messaging and virtual medical assistant services are built with these safeguards to protect sensitive patient health information (PHI) and ensure adherence to all regulatory requirements.
Yes, Doctoc is designed to integrate with various existing EHR systems to enable seamless data exchange and automate key workflows. This integration helps reduce administrative burden by automating tasks such as appointment reminders, prescription refills, and patient intake, allowing physicians to focus more on patient care.
Doctoc offers flexible pricing models tailored to the specific needs and sizes of healthcare practices, including different tiers for various specialties. Our pricing is typically subscription-based, with options that scale based on the number of users, features required, and volume of patient interactions. Detailed pricing information can be obtained through a direct consultation.
Doctoc provides comprehensive support including dedicated onboarding assistance, ongoing technical support, and regular training sessions for new features and updates. Our support team is available to ensure a smooth implementation and continuous optimal use of our platform, minimizing disruption to your practice.
Doctoc employs industry-leading data security measures, including end-to-end encryption, multi-factor authentication, and regular vulnerability assessments, to protect sensitive patient information. Our infrastructure is designed to meet and exceed regulatory standards for data protection, ensuring the confidentiality and integrity of all stored and transmitted data.
Doctoc has a strong track record of providing reliable healthcare communication solutions and is committed to long-term stability and innovation. We have established strategic partnerships with leading technology providers and healthcare organizations to enhance our service offerings and provide additional value to our clients. Specific partnership details can be discussed upon request.

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