Health Recovery Solutions
About Health Recovery Solutions
Health Recovery Solutions (HRS) is a leading healthcare technology company specializing in advanced remote patient monitoring (RPM) and telehealth solutions designed to transform care delivery and access, particularly for patients managing chronic conditions at home. Their comprehensive platform, PatientConnect®, leverages disease-specific interactive 4G tablets and mobile applications, integrated with biometric devices such as oximeters, blood pressure monitors, thermometers, and scales, to collect real-time patient data. This data is then accessible to clinicians through the ClinicianConnect® web portal, which utilizes patented algorithms and predictive analytics to identify at-risk patients and notify caregivers of potential medical complications before they escalate.
For physicians, HRS’s solutions aim to optimize clinician workflow, enhance patient engagement through educational videos, medication reminders, and virtual visits, and ultimately improve clinical outcomes while reducing hospital readmissions and emergency department utilization. They offer tailored longitudinal care models supporting a wide range of clinical conditions, including but not limited to Congestive Heart Failure (CHF), Diabetes, Chronic Obstructive Pulmonary Disease (COPD), Postpartum Hypertension, Oncology, Neurology, Urology, Cardiology, Nephrology, Endocrinology, and Bariatrics. HRS also provides end-to-end services, including logistics, clinical advisory, EMR integration, and reimbursement guidance, to facilitate scalable in-home care delivery for hospitals, home health agencies, community health centers, and physician practices.
Focus Areas
Business Intelligence
| Key Investors | LLR Partners, Edison Partners, Martinson Ventures, SaaS Capital, Ascent Capital Advisors |
| Partnerships | RHT Alliance, Smart Meter, The Queen's Health Systems, HealPrecisely |
| Acquisitions | Rimidi |
| Technology | Cloud-based SaaS platform, PatientConnect® RPM platform, ClinicianConnect® portal, disease-specific interactive 4G tablets, biometric data collection (integrated with oximeters, BP monitors, thermometers, scales, glucometers, continuous glucose monitoring devices), video chat, instant messaging, wound imaging, medication reminders, educational videos, symptom surveys, EHR integration, AI-driven analytics |
What Physicians Need to Know
For physicians, HRS's solutions are designed to streamline clinical workflows and reduce administrative burden through real-time patient data, automated alerts, and comprehensive support services. The seamless, in-house EHR integration ensures timely and complete patient visibility, aiding proactive clinical decision-making and reducing duplicate documentation. Furthermore, their expert reimbursement guidance and pay-for-performance models for physician groups can help unlock new revenue streams and mitigate financial risk, allowing physicians to focus more on patient care and less on operational complexities. The patient engagement tools, including video visits and educational content, also empower patients to take a more active role in their health management, leading to improved outcomes and satisfaction.
HRS boasts robust and hassle-free EHR integration capabilities, supported by an in-house integrations team. They utilize the Rhapsody Integration Engine to ensure secure, bidirectional data exchange with virtually any EHR platform, including major systems like Epic, Cerner, Allscripts, Healthwyse, HomeCare HomeBase, MatrixCare, Meditech, NetSmart, and Strategic Healthcare Programs, without the need for third-party vendors or additional costs. This real-time data flow optimizes clinician workflows and enriches electronic health records.
What the Web Says
Health Recovery Solutions (HRS) generally receives positive reviews for its remote patient monitoring (RPM) platform and customer service. Users highlight the ease of use for patients and the responsiveness of their support teams. However, some areas for improvement include data analytics and integration with certain EMR systems. Employer reviews indicate a startup environment with passionate individuals, but some concerns about management and work-life balance.
Overall: MixedStrengths
- Top-notch client relations and customer service with impressive response times.
- Easy for patients to use and set up.
- Comprehensive platform supporting over 90 conditions with various monitoring and telehealth tools.
- Effective in reducing readmissions and improving patient outcomes.
- Seamless integration with existing systems for some users.
- Supportive managers and a productive work environment in some departments.
Limitations
- Lack of a direct voice with the development and reporting teams.
- Reporting and data analytics are considered poor compared to competitors.
- Lack of innovation in the product according to some healthcare IT professionals.
- Initial training for staff can be overwhelming.
- Issues with video calls and app functionality for some patients and staff.
- Concerns about work-life balance, pay, job security, and management in employer reviews.
Based on reviews from: Capterra, Software Advice, KLAS Research, Indeed.com, Reddit
Last updated: 2026-07-21
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