About KangarooHealth
KangarooHealth is a healthcare AI company that provides a connected care platform designed to deliver high-quality, scalable care experiences for healthcare organizations. Their platform integrates remote monitoring, advanced analytics, and clinical expertise to improve access, support chronic condition management, and reduce preventable complications across diverse patient populations. It offers plug-and-play solutions for remote patient monitoring (RPM) and chronic care management (CCM), encompassing everything from devices and platforms to staffing and billing solutions, aiming to minimize the burden on healthcare staff while enhancing patient care.
The company’s AI-powered software and extensive network of biometric sensors enable continuous, personalized care by automatically tracking patient vitals and symptoms. This intelligent approach helps in early health risk detection, identifying critical moments when escalation of care is needed, and connecting patients to providers online for timely triage. KangarooHealth’s solutions are built to support ongoing care for a wide range of conditions, including hypertension, heart failure, diabetes, obesity, respiratory diseases, and post-acute care episodes, and are utilized across various settings such as primary care, rural clinics, home health, and specialty clinics.
KangarooHealth’s platform also supports various value-based care programs, including Remote Therapeutic Monitoring (RTM), Principal Care Management (PCM), Advanced Primary Care Management (APCM), and the GUIDE Model. It aims to empower providers with efficient triage, reduced patient risk profiles, and improved patient retention, ultimately transforming raw patient data into actionable insights to prevent costly acute events. The company emphasizes patient-centered care, unwavering integrity, and collaborative excellence, working alongside healthcare partners to build solutions that align with real-world clinical workflows.
Focus Areas
Business Intelligence
| Key Investors | F4 Fund, MVC (New York), Streamlined Ventures Management, Horizons Ventures, EchoVC Partners, Maria Alegre, Innolinks Ventures, Xfactor Ventures |
| Partnerships | Premier, Inc., Zephyr AI, Second Opinion Expert (SOE), Brand Engagement Network (BEN), National Association of Rural Health Clinics |
| Technology | Cloud-native connected care platform, AI-powered software, advanced analytics, machine learning, computer vision-based motion tracking technology (for rehabilitation), integrates with over 100 connected devices (cellular-enabled), IoT sensors, EHR integration (Athena, Cerner, Epic), HIPAA and SOC2 certified |
What Physicians Need to Know
KangarooHealth stands out for physicians by significantly reducing administrative burden through automated documentation, billing, and workflows, allowing more focus on patient care. The platform drives improved patient outcomes by enabling proactive interventions, reducing avoidable hospitalizations and ER visits, and enhancing patient adherence and engagement. Physicians can maximize reimbursement and revenue by leveraging support for multiple reimbursable CMS programs and automated compliant billing. The comprehensive clinical support, including multilingual, US-based nursing staff, acts as an extension of the practice with custom care pathways and escalation protocols. Its ease of use, intuitive tools, seamless EHR integration (e.g., Athena, Cerner, Epic), and minimal training requirements ensure smooth adoption. Furthermore, the platform provides data-driven insights through real-time data and AI-powered analysis for informed decision-making.
KangarooHealth's technology stack includes a proprietary remote monitoring cloud platform that integrates with over 100 third-party home health monitoring devices, such as cellular glucometers, blood pressure monitors, and various wearables. It features a mobile app for automated data transmission and patient engagement. A key differentiator is its seamless integration with existing Electronic Health Record (EHR) systems, including major platforms like Athena, Cerner, and Epic, ensuring efficient data flow and reducing manual entry. The platform also incorporates AI and machine learning capabilities for data analysis, early issue detection, and predictive solutions, enhanced through a partnership with Zephyr AI.
What the Web Says
KangarooHealth is a connected care platform specializing in remote patient monitoring (RPM) and chronic care management (CCM) for healthcare providers. The company aims to improve patient outcomes and streamline clinical operations, particularly in rural healthcare settings. Reviews generally highlight the platform's ease of use, comprehensive features, and strong customer support. While some employer reviews are positive, there are concerns about training and integration issues.
Overall: PositiveStrengths
- Easy to use platform for both patients and providers.
- Excellent and responsive customer support.
- Comprehensive features for loyalty programs, rewards management, and customer engagement.
- Ability to customize point-based campaigns and track customer activity.
- Offers a white-label app for a personalized brand experience.
- Effective in improving patient engagement and compliance in remote patient monitoring.
Limitations
- Lack of integration with a wider range of marketing systems.
- Issues with creating duplicate accounts for customers who shop both in-store and online.
- Discounts applied as payments can complicate in-store promotions.
- High cost for sending text messages, especially for large customer databases.
- Some outdated knowledge base articles and occasional navigation friction.
- Concerns about limited training time for new employees.
- Integration isn't seamless for all customers.
- The time it took to create the app was a little longer than expected.
Based on reviews from: Capterra, Indeed.com, Apple App Store, NRHA Services Corporation, KangarooHealth.com, G2
Last updated: 2026-07-24
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