Kaplan
About Kaplan
Kaplan Medical, a division of Kaplan, Inc., is a prominent educational services provider specializing in preparation for medical licensing and entrance exams in the United States. For physicians, Kaplan Medical offers comprehensive training for the United States Medical Licensing Examination (USMLE) Steps 1, 2 CK (Clinical Knowledge), and 3, as well as the COMLEX-USA® for osteopathic physicians. Their programs are developed by certified medical professionals and doctors who have successfully navigated these exams, providing students with expert instruction, practice tests, sample questions, and strategies for success.
Beyond board preparation, Kaplan Medical is integrating artificial intelligence to enhance the learning experience. Their AI Tutor provides real-time, professionally vetted information, clarifies doubts, and offers multilingual support, aiming to amplify the impact of medical education rather than replace human experts. This AI tool can contextually analyze and explain on-screen content, including complex medical images, directly within the learning platform, thereby streamlining the study process and improving engagement. Kaplan also provides preparation for other healthcare-related exams such as the MCAT®, NCLEX-RN®, OAT, and DAT, and offers continuing medical education for practicing clinicians through Projects In Knowledge®.
Focus Areas
Business Intelligence
| Key Investors | Graham Holdings Company (parent company) |
| Partnerships | Poznan University of Medical Sciences |
| Acquisitions | i-Human Patients (2018), healthcare assets of Becker Professional Education (2019) |
| Technology | proprietary AI platform, cloud-based interactive patient encounter simulations |
What Physicians Need to Know
Kaplan stands out for physicians due to its long-standing legacy and expertise in test preparation, with resources developed by medical faculty, psychometricians, and learning scientists. Their 'one connected system' approach supports the entire clinical journey, from pre-med through continuous professional development. The integration of their AI Tutor provides immediate, personalized feedback and explanations, helping to clarify difficult concepts and keep learners engaged, which can be particularly valuable for busy clinicians. The virtual interactive medical simulations (i-Human Patientsu00ae) offer a safe space to sharpen clinical judgment and critical thinking with realistic, repeatable patient encounters. Furthermore, Kaplan's commitment to continuous content updates ensures that their materials are always current with the latest medical advances. Their 'Pass Guarantee' for certain licensing exam prep courses also provides a level of assurance for physicians preparing for crucial exams.
Kaplan's technology stack includes a proprietary AI platform that powers their AI Tutor, offering context-aware answers and multilingual support. Their mobile app provides on-the-go access to Qbank questions, detailed explanations, 3D BioDigital images and animations, and progress reports, syncing with desktop accounts. The i-Human Patientsu00ae platform is a cloud-based system for virtual simulations. While specific details on their broader technology stack (e.g., programming languages, databases) are not publicly detailed, their offerings suggest a robust digital learning ecosystem with a focus on AI, mobile accessibility, and interactive simulation technologies.
Products by Kaplan
What the Web Says
Kaplan receives mixed reviews, with many praising its comprehensive study materials, expert instructors, and flexible learning options, particularly for standardized tests like the USMLE and NCLEX. However, a significant number of users and employees criticize the high cost of courses, perceived low-yield content for some exams, and issues with management and pay within the company. While some employees report positive work environments and opportunities for growth, others highlight poor culture, low salaries, and a lack of genuine support for students.
Overall: MixedStrengths
- Comprehensive study materials and large question banks for exam preparation.
- Expert and phenomenal instructors who make students feel confident.
- Flexible work hours and remote positions for employees.
- Detailed, well-written, and organized prep books with graphics, tables, and images.
- Opportunities for career growth and learning new technologies for employees.
- Good for students who need a structured, step-by-step prep course and learn by doing practice drills.
Limitations
- High cost of courses, with many feeling they are overpriced and not worth the money.
- Content can be too comprehensive, time-consuming, and low-yield for some exams like the USMLE.
- Poor company culture, low pay, and ineffective management are reported by employees.
- Live lectures can be basic, unrecorded, and lack emphasis on small details.
- Lack of genuine guidance, useful advice, and superficial student support.
- Technical issues with online platforms and outdated curriculum in some programs.
Based on reviews from: Glassdoor, Reddit, Indeed.com, Trustpilot, Elite Medical Prep, Quora, Test Prep Insight, GradReports
Last updated: 2026-09-12
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