Products

Linear Health Care Gap Closure
Linear Health
Patient Engagement & Education
Linear Health is an AI-powered operational platform for healthcare organizations, automating referral coordination, scheduling, prior authorization, care gap closure, and patient engagement to enhance efficiency and patient outcomes.

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About Linear Health

Linear Health is an AI-native operational platform designed to automate critical coordination workflows within healthcare organizations, aiming to restore staff capacity and enhance patient outcomes. The platform specifically targets the administrative burden associated with referrals, prior authorizations, scheduling, and patient follow-up. By deploying AI agents, Linear Health processes incoming faxes, extracts essential patient data, and engages patients through multi-channel outreach including voice AI, SMS, and email to schedule appointments and ensure follow-through.

For physicians, this means a significant reduction in manual busywork, allowing clinical teams to focus more on patient care rather than administrative tasks. The system integrates with major EHRs like Athena Health, Epic, and eClinicalWorks, enabling real-time schedule synchronization and bi-directional data exchange. Linear Health’s solutions are built to improve appointment conversion rates, reduce referral leakage, and close care gaps, ultimately leading to measurable ROI within weeks for specialty practices, primary care groups, and FQHCs.

Focus Areas

Referral coordination operational automation patient engagement scheduling prior authorization care gap closure fax processing EHR integration voice AI

Business Intelligence

Key InvestorsUnknown
PartnershipsAthena Health (Athena Marketplace Partner), Epic, Cerner, eClinicalWorks (EHR integrations via HL7 or API)
TechnologyAI-native referral coordination platform, AI agents, multi-channel patient engagement (voice calls, SMS, email), EHR-agnostic integration, HIPAA compliant, SOC 2 Type II certified, end-to-end encryption, audit trails, access controls, BAAs with vendors

What Physicians Need to Know

Referral Coordination
Linear Health offers AI-powered inbound and outbound referral coordination. This includes processing incoming referral faxes in minutes, extracting patient data, instantly contacting patients via multiple channels, matching specialists by insurance and availability, submitting prior authorizations, and tracking referrals to completion. It aims to prevent referrals from getting stuck by automating 80% of coordinator tasks.
Operational Automation
The platform automates high-volume administrative and coordination tasks across referrals, prior authorizations, scheduling, and patient outreach. This operational AI approach is designed to restore staff capacity, reduce manual coordination burden, and deliver measurable ROI within weeks, without replacing human judgment in clinical decisions.
Patient Engagement
Linear Health automates the entire patient engagement workflow using AI-driven outreach via SMS, email, and voice AI. It determines optimal timing and channels, sends personalized messages, handles responses, and escalates to staff only when human intervention is needed. This includes appointment reminders, follow-up messages, and scheduling links, reducing no-show rates by up to 40%.
Scheduling
AI-powered scheduling automation allows patients to self-schedule from their phones in under 60 seconds, 24/7. The system automatically matches provider availability, insurance networks, and clinical needs, filling schedules up to 70% faster and significantly reducing phone tag.
Prior Authorization
The platform automates end-to-end prior authorization, submitting requests directly to payer portals, adapting to payer-specific requirements, and tracking approval status in real-time. This results in a 98% first-pass approval rate and an average turnaround time of 2 days, significantly reducing delays and denials.
Care Gap Closure
Linear Health identifies open care gaps from payer data, engages patients through automated multi-channel outreach, and schedules preventive visits. It automates end-to-end closure from MCO file ingestion through patient outreach, scheduling, and UDS-ready documentation, helping FQHCs and primary care groups maximize value-based care revenue.
Fax Processing
The AI reads incoming fax documents, extracts patient demographics, insurance information, referring provider details, and clinical notes in under 30 seconds. This eliminates manual data entry, which typically takes 25-30 minutes per referral, and initiates patient outreach within 5 minutes of fax receipt.
EHR Integration
Linear Health offers native integration with major EHR systems like Athena Health (as an Athena Marketplace Partner), Epic, eClinicalWorks, and Cerner. It integrates via HL7, FHIR, and direct APIs, enabling real-time schedule synchronization and bi-directional data exchange without requiring custom development or EHR migration.
Voice AI
The HIPAA-compliant voice AI handles patient calls 24/7, sounding human and understanding medical terminology. It manages inbound appointment scheduling, outbound appointment reminders, and proactive patient outreach for care gap closure, with seamless handoff to staff for complex cases.
Physician Tip

For physicians, Linear Health stands out by significantly reducing the administrative burden on their staff, allowing clinical teams to focus more on patient care rather than coordination tasks. The AI-powered automation leads to faster patient access to care by streamlining referrals, scheduling, and prior authorizations, which can improve patient satisfaction and outcomes. Practices can expect a 3:1 ROI within 90 days and a go-live time of approximately 4 weeks, with an 80% restoration of staff capacity. This translates to reduced staff burnout, fewer referral leakages, and maximized value-based care revenue. The platform's ability to automate complex workflows like prior authorization with a 98% first-pass approval rate directly impacts revenue and patient care continuity.

Linear Health is designed for deep integration with existing EHR systems, including native integration with Athena Health, Epic, eClinicalWorks, and Cerner. It utilizes industry-standard protocols like HL7 and FHIR, as well as direct APIs, to ensure real-time data synchronization and seamless workflow orchestration. The platform also integrates with various communication channels (SMS, email, voice AI) and external systems like payer portals for comprehensive operational automation.

Products by Linear Health

1 product in the directory

Linear Health Care Gap Closure
Linear Health
Patient Engagement & Education
Linear Health is an AI-powered operational platform for healthcare organizations, automating referral coordination, scheduling, prior authorization, care gap closure, and patient engagement to enhance efficiency and patient outcomes.

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Press & Coverage

PR Newswire
Linear Health Sciences Expands Global Reach with NIPRO CORPORATION Partnership
Linear Health Sciences announced a strategic partnership with NIPRO CORPORATION for the distribution of its Orchid Safety Release Valve (SRV) in the Japanese market, starting July 22, 2026. This collaboration marks a significant step in Linear Health Sciences' global expansion to reduce IV catheter dislodgement.
2026-07
PR Newswire
Linear Health Sciences Names Renowned Cardiac Surgeon and Healthcare Innovator as Chief Medical Officer
Linear Health Sciences appointed Dr. Robert C. Robbins, a pioneering cardiac surgeon and former CEO of Texas Medical Center, as its Chief Medical Officer and board member. This addition brings significant clinical credibility and commercialization expertise to the company.
2026-03
BioSpace
Linear Health Sciences Reports Clinical, Commercial Milestones
Linear Health Sciences announced multiple clinical and commercial milestones for its Orchid SRVu2122, a breakaway safety valve designed to improve the use of medical tubing in hospitals. The company has seen high clinical acceptance rates and secured agreements with Vizient and Premier.
2024-06
Business Wire
FDA Grants Expanded Indication for Linear Health Sciences' Orchid Safety Release Valve
Linear Health Sciences received an expanded indication from the U.S. Food & Drug Administration (FDA) for its Orchid Safety Release Valve (SRV). This expanded indication allows the Orchid SRV to be used during blood administration, broadening its application in safeguarding patient lines.
2024-09
BioSpace
Linear Health Sciences Announces U.S. FDA Clearance and Health Canada Approval of Its Orchid Safety Release Valve (SRV)
Linear Health Sciences received U.S. FDA clearance and Health Canada approval for its Orchid SRVu2122, a tension-activated breakaway safety release valve. The company also launched Orchid SRV Type D for use in surgical/wound, nephrostomy, and abscess drainage.
2022-05
Linear Health Sciences
Linear Health Officially Closes its Seed Round of Funding
Linear Health Sciences announced the official close of its $1.25 million Seed round of funding, led by i2E. The investment will be used for developing manufacture-grade tooling and molds for the Orchid Valve IV connection and financing the FDA approval process.
2016-10
PR Newswire
Linear Health Sciences Announces Additional Funding of $1.5 Million for Orchid Safety Release Valve
Linear Health Sciences secured an additional $1.538 million in investment funding, bringing its total financing to nearly $3 million. This Series A equity financing was led by i2E Inc. and will support the market launch of the Orchid Safety Release Valve in 2018.
2017-12
Linear Health Sciences
Linear Health Sciences Announces Issuance of First US Patent
Linear Health Sciences announced that the United States Patent and Trademark Office issued its first patent related to the Orchid Safety Release Valveu2122. US Patent No. 9,861,805 B2 covers broad claims for the needless connector used in medical access devices like IV catheters.
2018-01

Frequently Asked Questions

Linear Health utilizes AI to automate the entire referral-to-appointment journey, including processing incoming faxes, extracting patient data, conducting multi-channel patient outreach, and automating scheduling and prior authorizations. This automation significantly reduces manual administrative work by 60-80%, allowing staff to focus on complex cases and improving referral completion rates from 65% to 95%.
Linear Health provides AI-powered patient engagement through multi-channel outreach via SMS, email, and voice AI, contacting patients within minutes of referral receipt. It enables patients to self-schedule appointments from their phones in under 60 seconds, matching provider availability, insurance networks, and clinical needs, which helps fill schedules 70% faster and reduces no-show rates by up to 40%.
For prior authorization, Linear Health automates submissions directly to payer portals, learning specific requirements to achieve up to 98% first-pass approval rates and reducing turnaround times. For care gap closure, it identifies open gaps from payer data, automates patient outreach, and schedules preventive visits, particularly for FQHCs, leading to improved quality scores and value-based care revenue.
Linear Health integrates natively with Athena Health as an Athena Marketplace Partner, and also works with Epic, eClinicalWorks, Cerner, and over 20 other EHRs via HL7, FHIR, or direct APIs. The platform's AI reads incoming referral faxes, extracts patient demographics, insurance, and clinical notes in under 30 seconds, automatically creating or updating patient charts within the EHR.
Linear Health's core offerings include inbound and outbound referral coordination, patient engagement, scheduling, prior authorization, and care gap closure, all powered by operational AI agents. The company is HIPAA compliant and SOC 2 Type II certified, encrypting all patient data and maintaining Business Associate Agreements (BAAs) with customers, ensuring AI agents operate within defined administrative boundaries and escalate complex issues to human staff.
Linear Health's pricing typically ranges from $1,000 to $8,000 per month, depending on patient volume and selected modules, with month-to-month contracts available. Customers often see a 3:1 return on investment within 90 days. They offer comprehensive support, including implementation within 4 weeks, and are an Athena Health Marketplace Partner.
Linear Health is an operational AI platform focused on automating healthcare coordination workflows to restore staff capacity and improve patient outcomes. Implementation typically takes about four weeks, including EHR integration and staff training, with measurable ROI often seen within 60 to 90 days.

Investors

Who's funded Linear Health.

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