Practice Fusion

San Francisco, CA All United States companies → — Founded 2005

EMR / EHR Platform Patient Engagement Platform Practice Management Suite

Family Medicine Internal Medicine Pediatrics

Patient Engagement & Education Practice Management & Scheduling

Acquired (formerly VC-backed) — $255M

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Products

Practice Fusion Patient Portal

Practice Fusion

Patient Engagement & Education

Practice Fusion provides a cloud-based EHR with an integrated Patient Fusion portal, enabling independent practices to manage patient records, streamline workflows, and enhance patient engagement through online forms, secure messaging, and appointment scheduling.

$199/month per provider

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About Practice Fusion

Practice Fusion is a cloud-based Electronic Health Record (EHR) system designed to support the diverse needs of small to medium-sized independent medical practices across the United States. Founded in 2005, the company pioneered a free, web-based EHR platform that rapidly gained adoption by streamlining administrative tasks and digitizing patient records. This approach aimed to remove cost barriers to technology adoption, enabling physicians to manage patient information efficiently and meet evolving healthcare demands.

For physicians, Practice Fusion offers a comprehensive suite of tools including intuitive medical charting, certified e-prescribing (including controlled substances), appointment scheduling, and seamless integrations with labs and imaging centers. The platform also provides integrated billing services, patient portals for enhanced engagement, and clinical decision support advisories. These features are designed to optimize patient care workflows, reduce costly no-shows through automated reminders, and assist practices in complying with regulatory requirements such as Meaningful Use and MIPS reporting.

Currently, Practice Fusion operates as an integral part of the Veradigm family, having been acquired by Allscripts in 2018. This integration allows Practice Fusion customers to leverage additional Veradigm solutions, such as automated chart retrieval and specialty medication fulfillment, further enhancing practice efficiency and connectivity. While its core offering is EHR, Practice Fusion also provides data analysis and healthcare analytics capabilities, including an ‘Insight by Practice Fusion’ product that offers real-time data for clinical trends, population health management, and clinical decision support, reflecting its role in leveraging data for better health outcomes.

Focus Areas

Electronic Health Records (EHR) e-prescribing medical billing patient portals practice management clinical decision support data analytics interoperability

Business Intelligence

Key Investors	Band of Angels, Felicis Ventures, Salesforce.com, Morgenthaler Ventures, Founders Fund, 137 Ventures, ARTIS Ventures, Aeon Group (Miami), Kleiner Perkins, Orbimed, Industry Ventures
Partnerships	Weave (February 2025), TrustCommerce (January 2026), CollaborateMD, PracticeSuite
Acquisitions	Ringadoc (2014), Acquired by Allscripts (2018), Allscripts acquired by Veradigm (2023)
Technology	Cloud-based EHR, Software as a Service (SaaS), API suite, automatic system updates

What Physicians Need to Know

Electronic Health Records (EHR)

Practice Fusion offers a cloud-based, secure, and HIPAA-compliant EHR system designed specifically for small and independent medical practices. It features an intuitive interface, automatic updates for regulatory compliance, and is a Certified EHR for quality programs like MIPS and Meaningful Use. Physicians benefit from customizable templates for various specialties and streamlined charting that reduces clicking and typing.

e-Prescribing

The platform provides certified, advanced e-prescribing capabilities, including electronic prescribing of controlled substances (EPCS) in eligible states. It includes prior authorization management, formulary checks, and automatic drug-drug and drug-allergy interaction checks to enhance patient safety. Prescriptions can be sent instantly to any e-prescribing enabled pharmacy, and refill requests are managed electronically.

Medical Billing

Practice Fusion offers efficient billing services with flexible options, including automatic eligibility checks and time-saving superbills. They provide a dedicated billing team, same-day electronic claim submissions, timely payment processing, and comprehensive accounts receivable follow-up and denial management. The pricing model is volume-based, tailored for independent practices.

Patient Portals

A free patient portal, 'Patient Fusion,' allows patients to access their personal health records, test results, and communicate securely with their providers. It supports online check-in with customizable intake forms that integrate directly into patient charts, and offers automated appointment reminders to help reduce no-shows.

Practice Management

The system includes a customized medical appointment scheduler with online patient scheduling, convenient automatic appointment reminders, and paperless patient intake forms. It offers task management, paperless faxing, referral management, and custom reports to streamline practice administration and workflows, known for its quick start-up time.

Clinical Decision Support

While not a standalone module, clinical decision support is integrated through features like automatic drug-drug and drug-allergy interaction checks during e-prescribing. Physicians can quickly track patient health data, identify gaps in chronic care, and view historic lab results using customizable flowsheets. The EHR's certification for MIPS and quality measure tracking also aids in clinical decision-making.

Data Analytics

Practice Fusion provides basic tools for monitoring practice performance and offers reporting dashboards to track progress on Meaningful Use objectives. Custom reports are available for various practice administration needs.

Interoperability

The platform boasts strong interoperability with integrations to local laboratories and imaging centers for electronic orders and results. It supports an ecosystem of over 600 companies through its proprietary APIs (Labs API, Imaging API) and adheres to HL7 standards, facilitating seamless data exchange. Bi-directional interfaces with partners, such as CollaborateMD for billing, further enhance data integration.

Physician Tip

For physicians, Practice Fusion stands out by significantly reducing administrative burden and the risk of burnout through its intuitive, easy-to-use interface and streamlined workflows. Its comprehensive suite of time-saving tools, including integrated e-prescribing with safety checks, efficient lab/imaging integrations, and customizable templates, allows more focus on patient care. The cloud-based and mobile accessibility ensures that patient information is always at your fingertips, whether in the office or on the go. Furthermore, the platform is specifically designed to meet the unique needs of independent and small practices, offering dedicated support and transparent, competitive pricing, making it a strong choice for those seeking an all-in-one, user-friendly EHR solution.

Practice Fusion offers robust integration capabilities, connecting with over 600 companies, including a vast network of labs, pharmacies, and third-party systems. They provide proprietary APIs for labs and imaging, supporting HL7 standards (e.g., HL7 Order Specification, HL7 2.3 Lab Results API). This extensive ecosystem and bi-directional interfaces with billing partners like CollaborateMD minimize manual data entry, reduce errors, and ensure seamless data exchange across various healthcare workflows.

At a glance

Founded 2005

HQ San Francisco, CA · United States

Team size 200

CEO Tom Langan

Funding Acquired (formerly VC-backed) — $255M

Products 1

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Products by Practice Fusion

1 product in the directory

Practice Fusion Patient Portal

Practice Fusion

Patient Engagement & Education

$199/month per provider

What the Web Says

Practice Fusion is a cloud-based Electronic Health Record (EHR) system designed for small to mid-sized independent medical practices. It is generally praised for its user-friendly interface, ease of use, and straightforward onboarding process, making it a suitable option for practices with limited IT resources. However, many users report significant issues with customer service, billing functionality, and occasional system downtime.

Overall: Mixed

Strengths

User-friendly interface and intuitive design, making it easy to learn and use.
Cloud-based accessibility from various devices, including tablets and iPads.
Efficient e-prescribing with built-in drug interaction checks.
Customizable templates for charting and streamlined clinical workflows.
Integration with over 500 labs and imaging centers for seamless data exchange.
Affordable pricing, especially for small practices.

Limitations

Poor or non-existent customer service and support.
Issues with billing functionality and integration with back-end billing services.
Frequent system downtime and glitches.
Lack of robust features for administrative tasks and patient communication tools.
Challenges with interoperability and full integration with all other portals.
Online scheduling issues, including allowing multiple patients to book the same time slot.

Based on reviews from: Capterra, Software Finder, G2, Forbes Advisor, Reddit, Indeed.com, Trustpilot, Consumer Affairs

Last updated: 2026-07-23

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Press & Coverage

Department of Justice

Electronic Health Records Vendor to Pay $145 Million to Resolve Criminal and Civil Investigations - Department of Justice

Practice Fusion Inc. will pay $145 million to resolve criminal and civil investigations related to its EHR software, admitting it received kickbacks from an opioid company to influence prescribing practices. This resolution includes over $26 million in criminal fines and forfeiture, and approximately $118.6 million in civil settlements.

2020-01

Healthcare Dive

Practice Fusion pays $145M in 1st criminal action against EHR vendor | Healthcare Dive

Practice Fusion will pay $145 million in criminal and civil penalties for soliciting and receiving kickbacks from a drugmaker to influence opioid prescriptions, marking the first criminal action against an EHR vendor. The company, now a subsidiary of Allscripts, was charged with two felony counts of violating the Anti-Kickback Statute.

2020-01

PubMed Central (via NCBI)

Clinical Software and Bad Decisions: The u201cPractice Fusionu201d Settlement and Its Implications

This article discusses the 2020 settlement where Practice Fusion admitted to a criminal conspiracy and kickback scheme with Purdue Pharma, resulting in $145 million in civil and criminal fines. The case highlights the potential for clinical decision support systems to be vehicles for fraud and the risks of under-regulation in this area.

2022-04

Veradigm Inc. (formerly Allscripts)

Allscripts to acquire Practice Fusion business | Veradigm Inc. - Investor Relations

Allscripts announced a definitive agreement to acquire Practice Fusion for $100 million in cash, aiming to expand its client reach in U.S. physician practices and enhance its big data insights for life sciences organizations. The acquisition was expected to close in the first quarter of 2018.

2018-01

Healthcare Dive

Practice Fusion to start charging monthly software fee, CNBC reports - Healthcare Dive

Following its acquisition by Allscripts, Practice Fusion planned to abandon its free EHR software model and begin charging a monthly subscription fee of $100, a significant shift from its previous no-fee strategy that fueled its early growth. This change was expected to impact its customer base.

2018-02

Fierce Healthcare

FTC approves final order against Practice Fusion for misleading patients, privacy violations

The Federal Trade Commission (FTC) approved a final order against Practice Fusion for deceiving patients about online physician reviews, as the company solicited reviews without adequately disclosing they would be publicly posted. The settlement prohibits deceptive statements about privacy and requires affirmative consent before posting patient information.

2016-08

Medical Economics

Boosting Practice Efficiency with Practice Fusion EHR - Medical Economics

This article discusses how Practice Fusion's EHR aims to improve practice efficiency and patient care, addressing issues with current EHRs and the lack of effective billing integration. It highlights how the EHR can help independent practices remain competitive.

2024-04

Jails to Jobs

Why we eliminated Practice Fusion - Jails to Jobs

This article details a user's experience with Practice Fusion, noting its comprehensive features for prescriptions, labs, imaging, and billing, but also highlighting areas where scheduling and charting could be more optimized for specific workflows. The author appreciates the free test-drive option.

2026-05

Frequently Asked Questions

What core EHR features does Practice Fusion offer for physicians and healthcare administrators?

Practice Fusion provides a cloud-based Electronic Health Record (EHR) system that includes intuitive charting with customizable templates, e-prescribing, and integrations with labs and imaging centers. It also offers practice management tools like online booking, scheduling, and document management, accessible across various devices.

How does Practice Fusion support e-prescribing and medical billing workflows?

Practice Fusion offers advanced e-prescribing capabilities, including Electronic Prescribing of Controlled Substances (EPCS), prior authorization management, and automated drug-drug and drug-allergy interaction checks, connecting to a vast network of pharmacies. For medical billing, it provides integrated solutions with electronic superbills and automatic eligibility checks, and can integrate with third-party billing partners.

What patient engagement and practice management tools are available through Practice Fusion?

Practice Fusion includes a patient portal, Patient Fusion, which allows patients to securely access their medical records, schedule appointments, request prescription refills, and communicate with providers. For practice management, it offers tools for online check-in, customizable intake forms, referrals, and performance reporting to streamline administrative tasks.

What are Practice Fusion's capabilities regarding clinical decision support, data analytics, and interoperability?

Practice Fusion's EHR incorporates clinical decision support with drug-drug/drug-allergy interaction checks and advisories based on patient data, alongside tools for tracking Clinical Quality Measures (CQMs). It offers performance dashboards for data analytics and population health management, and supports interoperability through FHIR and HL7 APIs, connecting with a broad network of healthcare entities.

Is Practice Fusion compliant with healthcare regulations like HIPAA and MIPS?

Yes, Practice Fusion is HIPAA compliant and offers a Business Associate Agreement (BAA) to ensure secure handling of Protected Health Information (PHI). The system also provides tools and dashboards to help practices track and report on Merit-based Incentive Payment System (MIPS) requirements.

What is the pricing structure for Practice Fusion and what kind of support is included?

Practice Fusion operates on a paid subscription model, with a base price of $199 per provider per month, requiring an annual commitment. It offers a 14-day free trial to explore its features. The subscription typically includes implementation, training, and dedicated support representatives, though some user reviews indicate varying experiences with customer service responsiveness.

What is the current company stability and ownership of Practice Fusion, and have there been any notable compliance issues?

Practice Fusion was acquired by Allscripts in 2018 and is now part of Veradigm. The company faced a significant compliance issue in 2020, admitting to a $145 million fine for a kickback scheme involving a pharmaceutical company to increase opioid prescriptions through its clinical decision support system.

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