About Resideo
Resideo Technologies Inc. is a global provider of technology-driven products and solutions for residential and commercial markets. The company focuses on critical comfort, residential thermal solutions, and security solutions, building on a 130-year heritage. Resideo’s offerings include products for home heating, ventilation, air conditioning controls, smoke and carbon monoxide detection, home safety, fire suppression, and security. They also distribute security, fire, and low-voltage products.
Resideo’s product portfolio includes smart-home and software products such as temperature and lighting control, security systems, and water and air monitoring. The company’s brands include Honeywell Home, First Alert, BRK, and Control4. Resideo serves over 110,000 professionals through distributors, including its ADI Global Distribution business, which exports to more than 100 countries. The company also works with professional contractors, original equipment manufacturers, major retailers, and online merchants.
Focus Areas
Business Intelligence
| Technology | Connected home solutions, cloud infrastructure, software platforms (Resideo Home app, Total Connect 2.0 app, Pro-IQ services), AI-driven diagnostics for HVAC and energy management, predictive analytics, AI Smart Search for security |
What Physicians Need to Know
Physicians can leverage Resideo's smart home solutions to support patient care, especially for those needing remote monitoring or assistance with aging in place. The wireless medical alert systems (e.g., First Alert Personal Medical Transmitter) can provide immediate access to help for patients. Resideo's Total Connect Remote Services, accessible via a mobile app, allows family members and caregivers to monitor elderly relatives living independently, providing insights into their home environment and enabling communication with home health aides. The ability to remotely adjust thermostats and monitor for extreme temperatures can contribute to patient comfort and health. Furthermore, the comprehensive security and life safety features, including smoke, CO, and water leak detection, can enhance patient safety within their homes. The Pro-IQ Advanced HVAC diagnostic system can help ensure optimal indoor air quality and temperature control, which is crucial for patients with respiratory conditions or those sensitive to environmental changes.
Resideo's connected solutions are designed to integrate into a unified experience through the Resideo App, which aims to bring together all connected devices like security systems, smart thermostats, and water controllers into one platform. Many of Resideo's technologies also integrate with smart home platforms like Amazon Alexa, allowing for voice control of security systems and smart devices. Their ProSeries security systems are designed with modularity and seamless hardware/software integration, supporting a wide selection of hardwired and wireless sensors. The Total Connect 2.0 app is specifically designed to manage, monitor, and support professionally-installed security and awareness products. Resideo also emphasizes its 'FORTIQ' cloud platform, designed to connect devices, services, and partners across the home, and 'RedLINK Plus' as their wireless communication protocol.
What the Web Says
Resideo, a spin-off from Honeywell, receives mixed reviews for both its products and as an employer. While some customers praise their smart home devices like water leak detectors for ease of use and reliability, others report issues with false alarms and inconsistent performance. As an employer, Resideo is often described as having good pay and benefits, but struggles with management, unclear processes, and a perceived lack of appreciation for employees.
Overall: MixedStrengths
- Good pay and benefits for employees.
- Work-life balance is generally rated positively by employees.
- Ability to learn new things.
- Water leak detectors are easy to use and reliable.
- Some employees find the job stress-free and flexible.
- Strong 401k match and eligibility for employee stock purchase program.
Limitations
- Management is often criticized for being overbearing, unappreciative, and not caring about employees.
- Unclear processes and direction within the company.
- Issues with product consistency and false alarms for some smart home devices.
- Poor customer service experiences reported by some users.
- Thermostats and associated apps can be confusing to program and have functionality issues.
- Some employees feel undervalued and that administrative work is not acknowledged.
Based on reviews from: Indeed.com, Comparably, Honeywell Store, The Home Depot, Best Buy, YouTube, Trustpilot, Reddit
Last updated: 2026-07-21
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