TalkToMedi
About TalkToMedi
TalkToMedi is a Canadian healthcare AI company that has developed a clinical-grade voice AI platform called MEDI. This platform is designed to automate patient communication and administrative tasks for medical clinics, including family medicine, specialty clinics, allied health, and physiotherapy. MEDI handles high-volume patient calls, automating appointment inquiries, booking, rescheduling, and cancellations based on the clinic’s rules. It also manages patient intake, converts voicemails into structured requests that can be continued via text, and places outbound calls and texts for referrals, recalls, and reminders.
For physicians, TalkToMedi aims to reduce operational burden and administrative workload, allowing clinical teams to focus on patient care. The platform integrates with various Electronic Medical Record (EMR) and Electronic Health Record (EHR) systems, such as Juvonno, OSCAR Pro, Accuro, LibreMD, Epic, TELUS Health systems, eClinicalWorks, Open Dental, and Dentrix, to ensure seamless workflow and data continuity. TalkToMedi’s system is PHIPA/HIPAA-compliant and multilingual, with data securely stored and handled on Canadian servers. Early deployments have shown significant results, with clinics saving over 500 staff hours annually and achieving a 93% success rate in resolving inquiries without manual intervention.
The company’s focus is on building patient access infrastructure, addressing the problem of patients being unable to reach their clinics due to jammed phone lines and overwhelmed staff. By automating routine tasks and ensuring every legitimate patient request is captured and managed, TalkToMedi seeks to improve patient access, reduce missed appointments, and enhance the overall patient experience.
Focus Areas
Business Intelligence
| Key Investors | gener8tor, Comma Capital, Health Innovation Hub, Innovation Factory (Hamilton), University of Toronto |
| Partnerships | unknown |
| Acquisitions | unknown |
| Technology | AI-native voice agent platform, EMR-native patient access automation platform, PHIPA/HIPAA-compliant, multilingual voice agents, cloud-native |
What Physicians Need to Know
TalkToMedi's MEDI acts as an AI medical receptionist, handling routine patient calls, scheduling, and follow-up, allowing your team to focus on clinical judgment and complex patient situations. It can reduce administrative hours, convert missed calls into booked appointments, and improve patient access and continuity of care. The system is designed to integrate with your existing EMR/EHR, adapting to your clinic's specific rules and workflows for appointment types, providers, and locations.
TalkToMedi is designed for seamless integration with existing EMR, EHR, and practice-management systems. The specific workflows available depend on your platform and configuration. They review your system, permissions, and clinic workflows to configure the connection and approved actions before launch.
Reviews & Opinions
Videos
News, demos, and interviews about TalkToMedi.
Videos load interactively. If none appear, search YouTube for TalkToMedi →
Press & Coverage
Related Companies
Google DeepMind is a leading artificial intelligence (AI) research laboratory, a subsidiary of Alphabet Inc., dedicated to developing advanced AI systems to benefit humanity. The company focuses on creating general-purpose AI that can learn and solve complex problems, drawing inspiration from neuroscience and machine learning. Their work spans various fields, including healthcare, scientific discovery, and […]
Menaela is an AI-first practice management system designed for solo practitioners, small private clinics, and clinic owners. It integrates patient communication, scheduling, CRM, and medical documentation into a single platform, aiming to replace multiple disconnected tools and bots. The system features an AI practice manager that understands natural-language requests, utilizes real clinic data, and performs […]
Avie (avie.me) is a healthcare AI company that focuses on providing a next-generation, whole-person health approach, bridging the gap between clinical and holistic care. The company connects individuals with providers and clinicians who can support their unique physical, emotional, cognitive, and logistical needs. Avie emphasizes fusing physical and mental best practices to enhance overall health, […]
Saile is a physician-founded healthcare technology company that addresses critical inefficiencies in healthcare staffing and credentialing. Their AI-powered platform acts as a “universal credential passport” for physicians, centralizing and managing all medical licenses, certifications, and CME credits in one secure, portable vault. This system aims to significantly reduce the administrative burden and delays associated with […]
Data Capture Experts (DCE) is an Australian-based healthcare AI company that is at the forefront of digital health transformation. They specialize in developing and implementing digital health platforms that integrate data, technology, and human-centered design to create intuitive and connected healthcare systems. Their flagship platform, DC2Vue, is designed to go beyond traditional Electronic Medical Records […]
Rocket Systems is a software development company that creates innovative technology solutions, including AI tools, to accelerate business growth and enhance efficiency for various industries, including healthcare. For physicians and healthcare providers, Rocket Systems specializes in developing HIPAA-compliant AI solutions designed to streamline administrative tasks and improve patient care. These tools can assist with patient […]