About Valer
Valer (formerly Voluware) is a healthcare technology company providing an intelligent, web-based platform designed to eliminate the administrative complexities of prior authorizations and referral management. For practicing physicians and clinical staff, the platform consolidates disparate, manual workflows across all commercial and government payers into a unified, centralized interface. By automating data extraction and pre-populating required submission and clinical documentation forms directly from the electronic health record (EHR), Valer significantly reduces clerical burdens and the time clinicians spend navigating fragmented payer portals.
Beyond automated intake and submission, Valer integrates real-time decision tracking, authorization status verification, automated approvals retrieval, and bi-directional EHR synchronization. This continuous visibility minimizes care delays, reduces administrative-related claim denials, and ensures that care pathways—ranging from diagnostic imaging and surgical procedures to specialty pharmaceuticals—are approved before patient appointments. Ultimately, it allows clinical teams to redirect focus from burdensome administrative navigation back to high-touch patient care.
Focus Areas
Business Intelligence
| Key Investors | Hughes & Company, EvoNexus |
| Partnerships | Clearwave, Encoda, Health Data Movers, The Wilshire Group, Keena Healthcare Technology |
| Acquisitions | unknown |
| Technology | Cloud-based platform with workflow automation, AI-powered solutions, bi-directional EHR integration (Epic, Cerner, Veradigm, Athenahealth), real-time payer rule updates, single consolidated dashboard for all payers and specialties. |
What Physicians Need to Know
For physicians, Valer stands out by significantly reducing the administrative burden associated with prior authorizations and referrals, allowing more time for patient care. The platform's automation capabilities mean less time spent on manual paperwork, phone calls, and navigating multiple payer portals. Its seamless integration with existing EHR systems, including Epic, ensures that physicians can maintain their familiar workflows while benefiting from enhanced efficiency and real-time visibility into authorization statuses. This leads to fewer delays, cancellations, and denials, ultimately improving patient satisfaction and outcomes.
Valer integrates with all EHR systems, including major platforms like Epic, Cerner, Veradigm, and Athenahealth. They also offer bi-directional data synchronization with EHRs to ensure seamless workflow and data consistency. Valer's platform consolidates all payer portals and fax workflows into a single interface, eliminating the need for staff to adapt to constantly changing payer rules across numerous sites.
What the Web Says
Valer (valer.com) is a healthcare IT company specializing in prior authorization and referral management software. Reviews indicate that the product is highly effective in streamlining workflows, automating tasks, and improving efficiency for healthcare organizations of various sizes. The company is praised for its customer support and implementation process. There is limited information available regarding employer reviews specifically for Valer (valer.com), with some search results potentially conflating it with other companies with similar names like Valera Health or Valero.
Overall: PositiveStrengths
- Streamlines workflows and enhances efficiency in managing authorizations and referrals.
- Automation features significantly reduce manual tasks.
- Centralizes authorization submissions and inbound faxes.
- User-friendly interface.
- Excellent training and support resources during implementation.
- Measurable ROI through reduced manual submissions and staff redeployment.
Limitations
- Desire for improved integration with external systems.
- Slight learning curve for staff, though mitigated by good training.
Based on reviews from: G2, Capterra
Last updated: 2026-10-01
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