Vivify Health (part of Optum)

Plano, TX  All United States companies → — Founded 2009
Patient Engagement Platform Telehealth Network Wearables / RPM
Family Medicine Hospital Medicine Internal Medicine
Acquired
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Products

Vivify Health Remote Care
Vivify Health (part of Optum)
Patient Engagement & Education
Vivify Health Remote Care is an FDA 510(k) cleared remote patient monitoring (RPM) software solution with integrated third-party biometric devices, designed to improve disease management and post-acute care programs for clinicians. It offers a comprehensive patient-centered connected care platform with configurable care pathways, data insights, and logistics support, aiming to empower care anywhere.
Contact for pricing

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About Vivify Health (part of Optum)

Vivify Health, now part of Optum, specializes in remote patient monitoring (RPM) solutions designed to enhance patient care and outcomes outside traditional clinical settings. Their platform offers a comprehensive telemedicine management system that facilitates secure video consultations, real-time patient data tracking via connected devices, and customizable care plans. This technology is particularly beneficial for managing high-risk and rising-risk patients, those transitioning from hospital to home, and individuals with chronic diseases.

For physicians, Vivify Health’s platform streamlines virtual care delivery by providing tools for patient engagement, such as interactive educational content and reminders, and improving care coordination among healthcare providers. The system supports various medical specialties and integrates into existing workflows, aiming to reduce hospital readmissions, lower healthcare costs, and increase patient satisfaction through active participation in their own care. The platform is device-agnostic and cloud-based, enabling patients to use their own mobile devices for monitoring and communication with their care teams.

Focus Areas

Remote Patient Monitoring (RPM) Connected Care Mobile Health Population Health Management Chronic Disease Management Patient Engagement Virtual Care Visits Patient Education AI in Healthcare Telehealth Integration

Business Intelligence

TechnologyCloud-based services, Biometric Accessory Devices, Care Team Portal, +Home Managed Health Kit, +Go Mobile App, Interactive Voice Response (IVR) solution, API Integration, Device-agnostic, Consumer Mobile Devices, EHR Integration, AI/ML for data analysis and prediction

What Physicians Need to Know

Remote Patient Monitoring (RPM)
Vivify Health offers an end-to-end RPM solution, providing managed health kits (+Homeu2122) with tablets and Bluetooth biometric devices, a mobile app (+Gou2122) for patient-owned devices, and an Interactive Voice Response (IVR) solution. The platform enables real-time tracking of patient health data and timely interventions, with its Care Team Portal being FDA 510(k) cleared.
Connected Care & Mobile Health
The platform facilitates comprehensive connected care through its multi-channel approach (kits, mobile app, IVR), supporting seamless communication between patients and providers. It bridges the provider-patient gap by enabling remote monitoring and engagement, regardless of patient age or technical ability.
Population Health Management
Vivify Health provides scalable solutions for managing high-, rising-, and at-risk patient populations. Its intuitive caregiver portal allows clinicians to efficiently manage complex remote care workflows for various clinical conditions, offering customizable care plans and engagement tools.
Chronic Disease Management
The platform includes over 46 pre-built, configurable care pathway programs designed for chronic and acute care, such as congestive heart failure and diabetes. These pathways enable personalized care delivery and have demonstrated significant reductions in hospital readmissions.
Patient Engagement & Education
Vivify Health prioritizes patient engagement with a user-friendly interface, secure in-app messaging, and a robust library of educational content (including videos and SmartPathu2122 technology) available in multiple languages. This empowers patients and improves health literacy.
Virtual Care Visits
The platform supports secure video conferencing and two-way in-app text messaging, enabling virtual visits between patients and care teams. This enhances accessibility to care and improves patient convenience.
AI in Healthcare & Advanced Analytics
Vivify's platform analyzes patient data and responses, identifies trends and patterns, and interprets this information for physicians via user-friendly dashboards. It triages clinical information data points, helping nurses prioritize interventions and respond to clinically relevant data.
Key Differentiators
Key differentiators include its enterprise-grade pathways engine with 46+ pre-built clinical pathways, an intuitive and user-friendly design for both patients and clinicians, and a comprehensive end-to-end solution that includes hardware (managed kits), software, and clinical services. Backed by Optum/UnitedHealth Group, it offers deep hospital EHR integrations and population health analytics.
Technology Stack (Core Components)
The core technology stack comprises cloud-based services, proprietary mobile applications (+Gou2122), managed tablets (+Homeu2122 kits), Interactive Voice Response (IVR), and robust API integration. It supports integration with a wide range of third-party biometric accessory devices.
Physician Tip

For physicians, Vivify Health offers an intuitive Care Team Portal designed by clinicians, providing a single view of patient data, real-time risk stratification, and health index scoring to prioritize care. Customizable care plans and preconfigured smart text for documentation streamline workflows, reducing administrative burden. The platform's ability to provide actionable insights and support timely interventions can lead to improved patient outcomes, reduced readmissions (e.g., 76% less likely for CHF patients at UPMC), and increased patient satisfaction. Furthermore, it supports CCM/RPM reimbursement with clinical time tracking and billable events capture.

Vivify Health boasts seamless integration capabilities with major Electronic Health Record (EHR) systems, including Epic, Cerner, Veradigm, and Homecare Homebase. The platform offers robust API support for easy integration with existing IT landscapes and is device-agnostic, allowing for quick integration of new monitoring devices.

Products by Vivify Health (part of Optum)

1 product in the directory

Vivify Health Remote Care
Vivify Health (part of Optum)
Patient Engagement & Education
Vivify Health Remote Care is an FDA 510(k) cleared remote patient monitoring (RPM) software solution with integrated third-party biometric devices, designed to improve disease management and post-acute care programs for clinicians. It offers a comprehensive patient-centered connected care platform with configurable care pathways, data insights, and logistics support, aiming to empower care anywhere.
Contact for pricing

What the Web Says

Vivify Health, acquired by Optum in 2019, offers a comprehensive telemedicine and remote patient monitoring (RPM) platform. The platform is designed to improve patient outcomes through virtual healthcare services, including chronic disease management, behavioral health, and post-surgery follow-up. Vivify Health's RPM solution is being decommissioned on August 31, 2026, and the company is no longer onboarding new customers.

Overall: Mixed

Strengths

  • Comprehensive telemedicine and remote patient monitoring features.
  • User-friendly interface for both patients and healthcare professionals.
  • HIPAA compliant and strong focus on data security.
  • Integration with various biometric devices for remote tracking of patient health data.
  • Reported success in reducing hospital readmissions and high patient satisfaction rates.
  • Customizable care plans and workflows for various medical specialties.

Limitations

  • Vivify Health's RPM solution is being decommissioned on August 31, 2026, and new customers are not being onboarded.
  • Some reviews for Optum (parent company) mention concerns about prioritizing profits over patients and issues with customer service.
  • Optum's acquisition of healthcare companies has led to some employee dissatisfaction regarding changes in benefits and management.
  • Lack of public pricing details for Vivify Health's platform.

Based on reviews from: SoftwareWorld, SelectHub, Elion, FeaturedCustomers, Apple App Store, SourceForge, Becker's Hospital Review, HIT Consultant, Vivify Health Website, Indeed.com, G2, Reddit, CTC-RI

Last updated: 2026-08-01

Videos

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Press & Coverage

PR Newswire
Vivify Health Releases 'Aging in Place with Remote Patient Care' White Paper
Vivify Health released a white paper titled 'Aging in Place with Remote Patient Care,' focusing on how remote patient monitoring can support older adults.
2020-09
PR Newswire
New Survey: COVID-19 Has Made Patients Warm Up to Telehealth, Report Positive
A new survey by Vivify Health indicated that the COVID-19 pandemic has increased patient acceptance and positive reception of telehealth services.
2020-07
PMC (PubMed Central)
Implementation and impact on length of stay of a post-discharge remote patient monitoring program for acutely hospitalized COVID-19 pneumonia patients
A study published in PMC details the implementation and impact of a post-discharge remote patient monitoring program using Vivify Health's platform for COVID-19 pneumonia patients, showing a shorter hospital length of stay.
2022-07
Samsung Business Insights
Vivify Drives Remote Patient Monitoring to Broader Acceptance
This article discusses how Vivify Health has been instrumental in expanding the acceptance of remote patient monitoring, highlighting its long-standing presence in the market and its acquisition by Optum.
2020-01
Business Insider
UnitedHealth's Optum has acquired Vivify Health to tackle hospital readmission rates
UnitedHealth's Optum acquired Vivify Health to address hospital readmission rates through Vivify's comprehensive remote patient monitoring platform.
2019-11
Becker's Hospital Review
Optum acquires patient monitoring startup
Optum, a UnitedHealth Group subsidiary, acquired Vivify Health, a startup specializing in mobile, cloud-based platforms for remote patient care management.
2019-10
HIT Consultant
Optum Acquires Remote Patient Monitoring Company Vivify Health
Optum acquired Vivify Health, a Plano, TX-based remote patient monitoring platform, to enhance its offerings in managing high- and moderate-risk patient populations.
2019-11
Vivify Health (FAQ)
Vivify Health Receives FDA 510(k) Clearance for Care Team Portal
Vivify Health received FDA 510(k) clearance for its Care Team Portal in February 2023, and subsequently moved all distribution and logistics activities within Optum.
2023-02

Frequently Asked Questions

Vivify Health provides a comprehensive RPM platform featuring the FDA 510(k) cleared Care Team Portal, along with patient-facing tools like the +Home Managed Health Kits (tablet-based with connected devices) and the +Go Mobile App for smartphones. These solutions leverage over 40 configurable care pathways to support chronic disease management across various conditions and facilitate post-acute care transitions.
Vivify Health supports integration with major EHR systems through HL7 and API interfaces, allowing for seamless data flow into clinical workflows. The platform is HIPAA compliant, undergoes HITRUST assessments, and employs robust security measures including end-to-end encrypted data protection and multifactor authentication to safeguard patient information.
Vivify Health offers comprehensive support, including dedicated account managers, clinical consulting services from experienced clinicians, and a training program called Vivify University. They also provide logistics services for device deployment and retrieval, along with technical support for patient troubleshooting.
The platform promotes patient engagement through interactive care pathways, in-app messaging, and embedded video call features that enable secure virtual visits with care teams. Patients can access educational content, track biometrics, and communicate with providers, fostering a more connected and informed patient experience.
Vivify Health's acquisition by Optum (a UnitedHealth Group subsidiary) in 2019 provides significant company stability and resources for continued innovation in RPM and connected care. While this integration offers deep hospital EHR integrations and population health analytics, some non-UHG affiliated organizations may have concerns regarding payer-ownership conflicts.
Vivify Health leverages advanced analytics and cutting-edge technology to optimize services, improve outcomes, and support population health management. While specific AI product features are not explicitly detailed, the platform's ability to provide actionable insights and identify patient alerts suggests an analytical foundation that aligns with AI trends in RPM.
Vivify Health primarily targets large hospital systems and health networks, with an enterprise-only deployment model that typically involves minimum volume requirements. Specific pricing details are not publicly disclosed, which is common for enterprise-level healthcare technology solutions, and their offerings are generally not designed for independent practices or small physician groups.

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