100Plus RPM
Overview
100Plus RPM (by Connect America) is an end-to-end remote patient monitoring and chronic care management (CCM) platform designed to help healthcare providers track patient health metrics between office visits. The platform is primarily utilized by primary care practices, cardiologists, and multi-specialty clinics managing patients with chronic conditions such as hypertension, diabetes, and congestive heart failure.
The platform fits into clinical workflows by handling the administrative and operational burdens of remote care. The 100Plus clinical team acts as an extension of the practice, managing patient outreach, onboarding, device setup, and education. Incoming physiological data is monitored continuously, and the system alerts the practice to significant changes in patient vitals. The platform also integrates with Electronic Health Records (EHR) to streamline billing, simplify claims, and automatically generate reports on billable codes.
Notable Capabilities:
- AI Virtual Health Assistant (Esper): An interactive, patient-facing AI assistant that sends automated reminders, educational content, and encouragement to support patient adherence and consistent device usage.
- Turnkey Device Logistics: Cellular-enabled devices are shipped directly to patients pre-configured, eliminating the need for home Wi-Fi setup or smartphone pairing.
- Comprehensive Reporting Portal: A centralized dashboard for clinicians to study data patterns, receive notifications, and access structured reports.
- Patient Portal & SDOH Surveys: A secure portal allowing patients to track their own health trends and complete Social Determinants of Health (SDOH) surveys to provide deeper clinical context.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- AI Virtual Health Assistant (Esper/Ava) for patient engagement and education via SMS
- Cellularly-connected RPM devices (blood pressure cuff, blood glucose monitor, digital weight scale, pulse oximeter, thermometer)
- Automated health data collection and real-time alerts for out-of-range readings
- EHR Integration with major systems (e.g., AdvancedMD, DrChrono, athenahealth, Epic, NextGen, Practice Fusion)
- Automated billing support and claim generation for Medicare reimbursement
- Dedicated clinical care team for data monitoring and patient check-ins
- Patient outreach, enrollment, device setup, and white-glove onboarding services
- Secure patient portal with multi-factor authentication for health trend review
- Comprehensive reporting and analytics dashboard for patient insights
- Telemedicine module for appointment scheduling and telehealth visits
Use Cases
- Chronic disease management (e.g., hypertension, diabetes, CHF, obesity)
- Remote Patient Monitoring (RPM) for continuous health data collection
- Chronic Care Management (CCM) for ongoing patient support
- Reducing hospitalizations and readmission rates
- Improving patient adherence and engagement with care plans
- Streamlining practice workflows and reducing administrative burden
What Physicians Need to Know
To maximize the benefits of 100Plus RPM, physicians should leverage the AI assistant (Ava/Esper) for patient engagement, reminders, and education to enhance adherence and free up staff time. Utilize the comprehensive reporting and alert system to proactively identify at-risk patients and intervene early, thereby reducing episodic care. Delegate administrative tasks like patient enrollment, device setup, and initial data monitoring to 100Plus's full-service clinical team to optimize practice workflow and allow staff to focus on direct patient care. Finally, understand the billing and reimbursement mechanisms for RPM and CCM to maximize practice revenue while improving patient outcomes.
100Plus offers EHR integration to securely incorporate patient data into electronic health records, aiming to streamline billing processes and reduce administrative burden. The platform has a notable partnership with athenahealth through its Marketplace program, making its RPM services readily available to athenahealth users.
Details
| Category | Practice Management & Scheduling |
| Pricing |
Revenue-sharing model based on medicare reimbursement
|
| Deployment | Cloud-based |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status |
Unknown AI-estimated RPM devices used with the 100Plus platform must meet the FDA definition of a medical device. CMS guidelines for billing RPM do not explicitly require FDA registration or clearance, but devices must automatically upload patient measurements. |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Geriatrics, Internal Medicine |
What the Web Says
100Plus RPM is a remote patient monitoring platform that provides cellular-based, ready-to-use RPM devices to patients, allowing physicians to receive real-time health data and automatic alerts. The platform aims to simplify chronic disease management and has shown statistically significant improvements in patient health metrics like blood pressure, blood glucose, and weight loss. It also includes features like a telemedicine module, billing functionality for Medicare reimbursement, and an AI-powered virtual medical assistant named Ava.
Overall: MixedStrengths
- Delivers cellular-based, ready-to-use RPM devices to patients.
- Provides real-time patient health data and automatic health alerts to physicians.
- Demonstrated significant reductions in blood pressure, blood glucose, and weight loss.
- Offers an end-to-end solution including patient outreach, device setup, engagement, education, and automated claim generation.
- Utilizes AI (Ava, a virtual medical assistant) to improve patient engagement and outcomes.
- Helps reduce hospitalizations and other forms of high acuity care.
Limitations
- Some users reported issues with inaccurate device readings and being charged for unused devices.
- Concerns about over-billing and poor customer service have been raised.
- Patients may need to be trained on using the equipment, contrary to initial expectations.
- Lack of transparency in pricing, requiring direct contact for a tailored quote.
- Limited public buyer reviews, suggesting a need for more customer references and trials.
- Potential for patients to be responsible for 20% of the cost, which can be a concern for cost-sensitive populations.
Based on reviews from: GetApp UK, PR Newswire, Capterra, Software Advice, 100Plus (White Paper), Healthcare Digital, Connect America, RankedVendors, Reddit, Slashdot
Last updated: 2026-07-25
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