Aerial
Overview
Medecision’s Aerial platform, often referred to as the Aerial Data Platform and Clinical Intelligence Engine, is a HITRUST CSF®-certified SaaS solution designed to transform healthcare through cloud-based, data-powered capabilities. It synthesizes diverse data, including structured, unstructured, and streaming data, to provide a 360-degree view of population health. This comprehensive view enables care teams to identify and close high-priority care gaps, address Social Determinants of Health (SDoH), and predict clinical risks. The platform orchestrates quality, cost management, and engagement strategies, supporting digital care management, personalized bi-directional care journeys, and utilization management workflows.
For physician directories and provider enablement, Aerial offers robust functionalities. Its Provider Enablement solutions empower healthcare providers with digital tools, including an intuitive provider portal for self-service, real-time access to submit and monitor requests, and viewing population health intelligence and alerts. The platform facilitates accelerated provider network collaboration through seamless direct messaging to EMRs and advanced SMART on FHIR APIs for streamlined EMR connectivity. These capabilities allow for efficient management of provider information, enhanced communication within care networks, and access to critical patient insights at the point of care, making it highly relevant for supporting or integrating with physician directory functionalities within a broader healthcare ecosystem.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Cloud-based, data-powered platform
- Synthesizes diverse data (structured, unstructured, streaming) for 360-degree view of population health
- Embedded intelligence, automation, and responsible AI
- Predicts clinical risks and orchestrates quality, cost management, and engagement strategies
- Digital care management and personalized bi-directional care journeys
- Utilization management workflows
- Real-time rules builder for next best actions
- Predictive modeling, risk stratification, behavioral insights, and trend analysis
- Open architecture and flexible APIs (including SMART on FHIR) for EHR/CRM integration
- AI agents: Care Plan Recommendation, Prior Auth Review, Document Review, Gap Closure, Risk Adjustment Coding, Benefits Review
Use Cases
- Care Management
- Utilization Management
- Quality Management
- Risk Management
- Provider Enablement
- Patient Engagement
What Physicians Need to Know
Leverage Aerial's real-time data integration and AI-powered insights to gain a holistic 360-degree view of patients, including clinical, behavioral, and social determinants of health. Utilize personalized guided health journeys and automated interventions to proactively manage care, improve medication adherence, and deliver targeted educational content. Engage patients more effectively by inviting them and their 'circle of care' into the platform for improved communication and coordinated support. The platform's ability to process diverse data formats in real-time can significantly enhance predictive analytics for identifying high-risk and rising-risk patients, enabling timely and impactful interventions.
Aerial is built on a unified data platform with a cutting-edge data lakehouse architecture, designed for real-time intake of diverse data (structured, unstructured, streaming) and flexible API gateways. It supports seamless integration with third-party systems, including existing analytics tools, and is HITRUST CSFu00ae-certified, ensuring robust security and privacy for data exchange across the healthcare ecosystem. The platform's modular solution set and API-first design facilitate deep integration with various healthcare data sources and systems for faster implementation and scalability.
Details
| Category | Patient Engagement & Education |
| Pricing |
Contact for pricing
|
| Deployment | SaaS, Cloud-native |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status | Unknown AI-estimated — No information found regarding FDA clearance. |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Geriatrics, Internal Medicine |
What the Web Says
Medecision's Aerial platform is a patient case management software designed to improve care coordination and outcomes for healthcare providers and payers. It offers tools for managing patient information, tracking care plans, and facilitating communication among healthcare teams. While some users praise its ease of use and ability to build complex cases, others find it can be complicated and that customer support can be an issue.
Overall: MixedStrengths
- Nimble and adaptable to changing healthcare rules and regulations.
- Helps find patients, evaluate acuity, prioritize, and coordinate actions.
- Easy to securely add notes to cases and send for review.
- Clean, easy-to-use interface that aligns with industry standards for provider portals.
- Robust reporting and analytics capabilities for assessing patient outcomes and tracking progress.
- Enables creation and monitoring of individualized care plans.
Limitations
- Can be needlessly complicated for new users, with simple tasks requiring too many steps.
- Difficulty in getting support to contact users.
- Limited market share and not enough live customers to qualify for a 'Best in KLAS' ranking.
- Products are considered average, and existing customers may not be motivated to move to newer platforms.
- Some employee reviews suggest issues with management, job security, and new sales.
Based on reviews from: FeaturedCustomers, KLAS Research, Capterra, SoftwareWorld, Indeed.com
Last updated: 2026-07-24
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