Chipp
Overview
Chipp is an AI platform designed for building and deploying custom AI agents, including those for healthcare applications. It allows users to create AI tools without coding, integrating them with existing software and systems.
- What it does: Chipp enables the creation of AI agents that can automate various tasks. In a healthcare context, this includes 24/7 phone answering, appointment scheduling, patient intake, insurance verification, and urgent call triage. It can also generate call summaries and integrate with EHR and scheduling systems.
- Who it is for: Chipp is designed for a range of medical practices, including general medical offices, dental offices, optometry, pharmacies, mental health services, and physical therapy. It is suitable for care settings that require automated patient communication and administrative support.
- How it fits a clinical or practice workflow: Chipp’s AI agents can act as a virtual receptionist, handling after-hours calls, booking appointments, and answering patient questions. It can collect patient information and medical history before appointments, and verify basic insurance eligibility. The platform is designed to integrate with existing EHR and scheduling systems to streamline workflows.
- Notable capabilities: Chipp offers HIPAA-compliant AI solutions, including Business Associate Agreements (BAAs), encrypted data storage, and audit trails. It supports over 50 languages for diverse patient populations and can detect urgent situations to route them according to practice protocols. The platform also allows for the creation of custom AI agents to address specific practice needs, such as generating treatment notes or assisting with billing denials.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- AI agent builder (no-code)
- Multi-channel deployment (web, voice, WhatsApp, Slack, email, SMS, Telegram, Discord)
- Customizable AI personality and branding
- Train on custom data (PDFs, websites, documents, YouTube videos)
- 24/7 AI answering (phone and chat)
- Patient intake and insurance verification
- Appointment scheduling and reminders
- Call analytics and summaries
- Urgent triage protocols
- Voice cloning
Use Cases
- Automating after-hours patient calls and inquiries
- Streamlining patient intake and medical history collection
- Scheduling and managing appointments
- Providing insurance verification and answering coverage questions
- Handling frequently asked questions for medical and dental offices
- Automating lead qualification and customer engagement for various businesses
What Physicians Need to Know
Leverage Chipp's HIPAA-compliant AI receptionist for 24/7 patient answering, appointment scheduling, and patient intake to free up staff time. Train AI agents on your practice's specific medical guidelines, protocols, and reference materials to create an instant, searchable knowledge base for your team. Utilize the platform's ability to process various document formats for efficient policy management and to ensure your AI agents provide accurate, cited information from your internal documents. Consider white-labeling the platform to maintain your practice's brand identity while utilizing AI for patient interactions.
Chipp integrates with popular EHR and scheduling systems for seamless appointment booking and patient information collection. It also connects with various tools like Slack, Google Drive, and HubSpot, and can be extended to thousands of other apps via Zapier for automating workflows. Chipp supports API access for further customization and integration into existing software. The platform is built on Google Cloud Platform and utilizes external LLM providers such as OpenAI, Anthropic, and Google Cloud AI.
Details
| Category | Legal, Compliance & Security, Medical Phone & Communication, Patient Intake & Forms |
| Pricing |
Paid plans start at $29/month.
|
| Deployment | Cloud-based (Google Cloud Run), with on-premises deployment available for Enterprise plans. |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status |
Not applicable AI-estimated Chipp offers HIPAA-compliant options on its Business and Enterprise plans, which include Business Associate Agreements (BAAs) with AI providers like Google (for Gemini models) and Anthropic (for Claude models, excluding Claude Fable). This ensures patient data protection through features like encrypted data storage, access controls, and audit trails. |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Internal Medicine, Pediatrics |
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GGST: High Level Gameplay
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