Doxy.me
Overview
Doxy.me by Doxy.me Inc. is a browser-based telemedicine platform designed to facilitate secure video consultations between healthcare providers and patients. The platform requires no software downloads, installations, or patient accounts, allowing patients to join virtual appointments directly through a personalized room URL.
The platform is built for a wide range of clinical settings, including solo practitioners, small clinics, and large health systems. It supports diverse medical specialties, mental health professionals, and rural telehealth initiatives. Doxy.me integrates into existing clinical workflows by mimicking physical office processes, offering features such as a virtual waiting room, patient check-in, patient transfers, and shared room access.
Notable capabilities include advanced video features like group calling, screen sharing, and virtual backgrounds. To streamline administrative workflows, Doxy.me features Scribe, an integrated AI-powered clinical documentation tool. Scribe transcribes telehealth sessions in real time and automatically generates structured clinical notes, such as SOAP and DAP notes, as well as session summaries and full transcripts directly within the appointment interface.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Secure Video Conferencing
- Customizable Virtual Waiting Room
- Patient Check-In
- Patient Queue Management
- Screen Share
- Group Call
- Patient Transfer
- Session History
- SOAP and DAP Notes
- Teleconsent
Use Cases
- Remote Patient Consultations
- Virtual Appointments for Therapy and Counseling
- Follow-up Visits and Chronic Care Management
- Patient Intake and Triage
- Inter-provider Collaboration
- Secure Communication for Sensitive Health Information
What Physicians Need to Know
To optimize Doxy.me for your practice, ensure both you and your patients have a stable internet connection (preferably wired or close to Wi-Fi router) and close unnecessary applications for better video quality. Utilize the customizable virtual waiting room to provide essential information or a calming environment for patients before their session. Leverage the 'Record' and 'Scribe' apps for efficient and HIPAA-compliant documentation, but remember to download recordings and transcripts promptly as they are not permanently stored on the platform. Always verify patient location to ensure compliance with state licensure laws, as Doxy.me facilitates the connection but does not manage cross-state practice regulations. For e-prescribing or advanced charting, integrate Doxy.me with your existing EHR system, as it's designed to work in parallel rather than replace these functions.
Doxy.me offers various integrations to enhance workflow, including EHR integrations (Patient Identifier, Auto Check-In, Launch EHR button), workflow integrations (scheduling apps like Juvonno, Calendly, Timetap), and security integrations (Single Sign-On with Okta, Azure, Auth0). It also features built-in apps like Adhere.ly for medication adherence, Dokbot for patient intake forms, Scribe for AI-powered clinical notes, and Record for audio recording and transcription. While it integrates with EHRs, it often works best in parallel, suggesting dual monitors or split screens for simultaneous use.
Details
| Category | Telehealth & Virtual Care |
| Pricing | Starting at $0 per month — Free: $0; Professional: $35/month; Clinic: $50/user/month; Custom: Tailored solutions |
| Deployment | Web-based |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status | Unknown AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Internal Medicine, Pediatrics |
What the Web Says
Doxy.me is a widely used telemedicine platform praised by physicians and healthcare IT professionals for its simplicity, ease of use, and HIPAA compliance. It offers a free version with essential features, making it accessible for solo practitioners and small practices. While generally reliable, some users report occasional connectivity issues, particularly with older equipment or unstable internet connections. The platform is browser-based, requiring no downloads for patients, and includes features like a customizable waiting room and patient queue management.
Overall: PositiveStrengths
- Easy to use for both providers and patients, with a simple, intuitive interface.
- HIPAA compliant and secure, ensuring patient privacy and data protection.
- Offers a free version with unlimited one-on-one sessions, making it cost-effective for many users.
- Browser-based, requiring no downloads or installations for patients.
- Features a customizable virtual waiting room and patient queue management.
- Reliable for virtual appointments, with good video quality reported by many users.
Limitations
- Occasional technical challenges with audio/video dropping, lagging, or freezing.
- Connectivity issues can be more frequent with older patient equipment or poor internet connections.
- Free version limits group meeting capabilities, which may not suit larger practices or group therapy.
- Some users have reported issues with the mobile app and a less-than-ideal widescreen view in a newer beta version.
- Lack of features like screen recording/sharing in the free version (though some paid plans offer this).
- Customer support can sometimes be a challenge, with some users noting a lack of phone support for immediate issues.
Based on reviews from: Software Finder, G2, Wisevu, Capterra, Reddit, TechRadar, Gartner Peer Insights, Meddkit, TelehealthWatch, SoftwareReviews, YouTube, Crozdesk
Last updated: 2026-07-21
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Meet Doxy.me: An Overview of the Simple, Free and Secure Telemedicine Solution
Doxy.me
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