Mediktor

by Mediktor  · Based in Spain →The most accurate AI medical assistant for triage and prediagnosis, guiding patients to the right level of care at the right time. Clinically validated AI that understands your symptoms in your own words.
Emergency Medicine Family Medicine Internal Medicine

Starts at $7 (per answer, monthly)
Regulatory Status Disclosed

Overview

Mediktor is an advanced AI medical assistant designed to empower healthcare providers with highly accurate symptom checking and pre-diagnosis capabilities. Leveraging sophisticated artificial intelligence, the platform assists in assessing patient symptoms, providing personalized pre-diagnoses, and recommending the most appropriate level of care. With a reported accuracy of 91.3% and support for over 150 languages, Mediktor aims to enhance clinical efficiency and patient satisfaction globally.

For physicians, Mediktor streamlines the patient intake process by automating initial symptom assessment, allowing clinical staff to focus on direct patient care. It intelligently guides patients to the right care pathway, whether it’s self-care, a telemedicine consultation, an urgent care visit, or an emergency room referral. This intelligent triage system helps optimize resource allocation and reduces unnecessary visits, improving overall clinic flow and operational efficiency.

A key strength of Mediktor lies in its robust integration capabilities. The tool is designed to seamlessly connect with existing Electronic Health Record (EHR) systems and telemedicine platforms, ensuring a cohesive workflow and real-time data exchange. This integration enhances virtual care delivery by providing comprehensive pre-visit information, enabling more informed and efficient consultations.

Mediktor adheres to stringent regulatory and data privacy standards. It is an FDA-cleared Class II Medical Device (K200373), CE-marked Class IIa Medical Device, and UKCA-marked, underscoring its clinical validity and safety. Furthermore, the platform is HIPAA and GDPR compliant, with ISO 27001 certification, ensuring the highest level of patient data security and privacy for healthcare organizations.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • AI-powered symptom analysis
  • Personalized pre-diagnosis
  • Care level recommendation (triage)
  • EHR and telemedicine integration
  • Multilingual support (150+ languages)
  • Customizable workflows
  • Data analytics and reporting
  • API for integration
  • FDA-cleared medical device
  • HIPAA and GDPR compliant

Use Cases

  • Streamlining patient intake and registration
  • Automating pre-consultation symptom assessment
  • Guiding patients to the appropriate level of care
  • Enhancing telemedicine workflows with pre-visit data
  • Improving clinic efficiency and patient flow
  • Reducing administrative burden on clinical staff

What Physicians Need to Know

Evidence Base
Mediktor leverages a massive medical database, incorporating 849 diseases, 7,824 possible questions, and over 50,000 relations between questions and diseases. It is built on scientific knowledge from leading medical sources and powered by Large Language Models for natural language understanding.
Clinical Validation Studies
Mediktor is clinically validated through trials with real patients, demonstrating over 91.3% accuracy in symptom assessment and pre-diagnosis. Studies have shown a 91.3% agreement between physician diagnoses (gold standard) and Mediktor's top 10 diagnoses, with 75.4% for the top 3. These studies are conducted by independent third parties in hospital settings and published in peer-reviewed scientific journals.
Alert Fatigue Management
Specific details on Mediktor's internal alert fatigue management strategies are not explicitly provided in the available information. However, as a clinical decision support tool, the general principles of alert fatigue (e.g., reducing inconsequential alerts, tiering by severity) are relevant considerations for any integrated system.
Override Rate Data
Specific override rate data for Mediktor is not publicly available. General studies on clinical decision support systems indicate high override rates for various alerts, ranging from 46.2% to 96.2% overall, and around 90% for drug-drug interaction alerts.
Differential Diagnosis Support
Mediktor provides comprehensive differential diagnosis support by analyzing patient-reported symptoms and generating a list of possible conditions. It also offers recommendations for the next steps in care.
Guideline Update Frequency
While Mediktor utilizes a massive medical database and scientific knowledge, the specific frequency of guideline updates for its knowledge base is not explicitly stated. The system is designed to learn from every interaction.
Clinical Workflow Integration
Mediktor is designed for seamless integration with existing healthcare systems, including Electronic Health Records (EHRs), Electronic Medical Records (EMRs), telemedicine platforms, and hospital systems. It can be embedded into client websites and apps, streamlining patient intake and care routing workflows. Mediktor+ for professionals also syncs with EHRs.
Decision Audit Trail
Mediktor emphasizes healthcare-grade security, privacy, and ethical AI, ensuring data protection, traceability, and explainable medical decisions. This includes the ability to trace every decision and isolate clinical reasoning.
Physician Tip

Mediktor serves as a powerful AI-driven pre-diagnosis and triage tool, offering a valuable starting point for patient assessment. Physicians can leverage its ability to generate differential diagnoses and care recommendations to streamline initial patient interactions and optimize care pathways. It is crucial to remember that Mediktor is a decision *support* tool, not a replacement for clinical judgment. Integrate its output with your professional expertise and patient-specific context for optimal patient care. The structured intake data provided by Mediktor can enhance efficiency in subsequent clinical evaluations.

Mediktor boasts robust integration capabilities, designed to fit seamlessly into diverse healthcare ecosystems. It integrates with major EHR/EMR systems (e.g., Epic), telemedicine platforms, and hospital information systems, acting as a 'digital front door' when embedded into client websites and applications. The platform's AI Medical Agent also leverages Amazon Web Services (AWS), indicating a scalable and modern infrastructure for its AI capabilities.

Details

Category Clinical Decision Support & Reference, Patient Intake & Forms, Triage & ER/ICU AI
Pricing Starts at $7 (per answer, monthly)
  • Mediktor pricing starts at $7 (Per Answer, Monthly)
  • Pricing details for Mediktor vary based on specific requirements and usage scales
  • For accurate and tailored pricing information, it is recommended to contact them for a customized quote
Free TrialUnknown
DeploymentCloud, Web, Mobile, Desktop (SaaS, omnichannel, integrates with EHRs and telemedicine platforms)
Mobile AppYes (Android, iOS)
API AvailableUnknown
Data ExportUnknown
Languages18 languages
TrainingUnknown
Target SizeSmall, Medium, Large (Health systems, insurers, telemedicine providers, care navigation teams, health plans, hospitals, governments, pharmaceutical companies)
Compliance
BAA AvailableUnknown AI-estimated
HIPAA Compliant Yes AI-estimated
FDA Status No AI-estimated

Mediktor is a medical device with health license, compliant with AEMPS and European Union regulations, holding a CE - 7074-PS License.

GDPR Yes AI-estimated
Integrations
EHR Not specified
Specialties Emergency Medicine, Family Medicine, Internal Medicine

Social Proof

Customers50 million+ lives reached

Support & Reliability

Training ProvidedUnknown

What the Web Says

Mediktor is an AI-powered symptom checker and triage tool designed for healthcare providers, primarily targeting hospital emergency departments and international health systems. It utilizes natural language processing (NLP) to assess patient symptoms and recommend appropriate care levels, supporting over 50 languages. While praised for its multilingual capabilities and potential to streamline patient management, some reviewers note a thin evidence base and a lack of pricing transparency.

Overall: Mixed

Strengths

  • Multilingual NLP supporting over 50 languages, reducing reliance on interpreter services and enhancing accessibility for diverse patient populations.
  • Provides real-time symptom assessment and triage, guiding patients to the appropriate level of care and optimizing healthcare resources.
  • User-friendly interface and conversational AI chatbot allow patients to describe symptoms in their own words.
  • Integrates with existing healthcare systems like EHRs and telemedicine services.
  • Clinically validated with a high accuracy rate in symptom analysis and pre-diagnosis.
  • Offers 24/7 accessibility, appointment scheduling, automated follow-ups, and educational resources.

Limitations

  • Thin evidence base with limited peer-reviewed citations, all from 2025, suggesting early-stage validation.
  • Enterprise-only pricing with no public transparency, making it difficult for smaller practices or hospitals to budget.
  • Lack of clinician community discourse (e.g., zero Reddit mentions) suggests low adoption in English-speaking markets or limited memorability.
  • Usability concerns noted in a 2025 study comparing it to other symptom checkers.
  • Does not consistently outperform experienced clinicians in diagnostic effectiveness.
  • Potential privacy concerns related to sharing sensitive health data online.

Based on reviews from: MedAI Verdict, SelectHub, G2, Elion, SourceForge, Capterra, Mediktor Reviews (my.mediktor.com), YouTube, Digital Health Hub Foundation

Last updated: 2026-08-13

Ratings & Reviews

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Press & Coverage

Catalonia.health Science. Innovation. Business
Mediktor Acquires Sensely and Consolidates Its Position as a Leader in AI Healthcare Solutions
Mediktor acquired Sensely, a digital healthcare provider, to expand its global presence to over 35 countries and enhance its AI-driven conversational healthcare platform. This merger creates one of the largest global AI-based solutions providers in the healthcare ecosystem.
2024-06
GlobeNewswire
Mediktor Acquires Sensely and Consolidates Its Position as a Leader in AI Healthcare Solutions
Mediktor announced the acquisition of San Francisco-based Sensely, a digital healthcare provider specializing in an empathy-driven conversation platform. This acquisition is expected to extend Mediktor's global reach and enhance its AI medical assistant.
2024-06
Mediktor (Press Release)
Mediktor welcomes Josep Santacana to its Board of Directors to Accelerate Growth and International Expansion
Mediktor appointed Josep Santacana to its Board of Directors to strengthen corporate governance and leverage his expertise in investment, corporate strategy, and business scaling for international expansion.
2026-05
Mediktor (Blog)
Patient Safety in the Era of AI: New Risks, New Standards
This article discusses the evolving landscape of patient safety in 2026 with the integration of AI in healthcare, highlighting new risks like data bias and the 'black box' dilemma, and emphasizing the need for 'human-in-the-loop' mandates.
2026-05
Mediktor (Press Release)
Mediktor is revolutionizing digital health with a unique solution that connects patients and healthcare professionals
Mediktor highlights its unique digital health solution designed to connect patients and healthcare professionals, aiming to revolutionize access to care.
2026-04
Frontiers in Digital Health
Use of artificial intelligence for reverse referral between a hospital emergency department and a primary urgent care center
A pilot study found that the Mediktor tool is useful in the reverse referral process for emergency department patients and was well-received by both patients and healthcare professionals.
2025-03
Mediktor (Blog)
A New Era for Health Systems: AI-Based Solutions for Superior Care
Mediktor's CEO, Cristian Pascual, discusses the transformative impact of AI-based solutions on health systems, emphasizing the necessity for adaptation and investment in digital health to meet evolving consumer preferences.
2024-01
Mediktor (Blog)
Mediktor Launches New Feature to Assist Users with Intellectual Disabilities
Mediktor introduced a new feature to adapt its symptom evaluation for users with intellectual disabilities, aiming to provide more accessible and personalized healthcare.
2023-08

Videos

Product demos, reviews, and walkthroughs for Mediktor.

View all on YouTube

Frequently Asked Questions

Mediktor functions as an AI-powered symptom checker and triage tool that integrates with existing healthcare systems like EHRs and telemedicine platforms. It helps streamline workflows by providing potential diagnoses, urgency levels, and recommended next steps, thereby enhancing patient engagement and supporting clinical decision-making.
Mediktor prioritizes the security and privacy of sensitive health information, ensuring patient data handling complies with applicable regulatory standards and holds international certifications like CE/FDA. Its privacy policy outlines technical and organizational measures for data protection, and the company emphasizes a 'white box' AI approach to ensure transparency and compliance, avoiding Large Language Models (LLMs) for medical outcomes.
Mediktor's pricing details vary based on specific requirements and usage scales for healthcare organizations. While a starting price of $7 per answer or per user monthly has been mentioned, it is generally recommended to contact Mediktor directly for a customized quote tailored to an organization's needs.
Clinical trials have shown Mediktor's diagnostic accuracy to coincide with a physician's diagnosis in 91.3% of cases within the top 10 suggestions, and 75.4% within the top 3. However, some studies indicate varying performance compared to human physicians or other symptom checkers, with one study showing its top-3 accuracy at 36.0% against an 82.1% average for GPs. Limitations can include cases where a final diagnosis is not in its database and the inherent variability in diagnostic accuracy across symptom checkers.
Alternatives to Mediktor in clinical decision support include platforms like Infermedica, as well as broader CDS tools such as Glass Health, UpToDate Expert AI, AMBOSS, and Isabel Healthcare. Mediktor differentiates itself by focusing on AI-powered symptom checking and triage with clinically validated accuracy, aiming to guide patients to the right level of care and integrating seamlessly into existing healthcare workflows.
Mediktor is designed for seamless integration with existing healthcare systems, including Electronic Health Records (EHRs), telemedicine platforms, and hospital systems. This capability allows for the transfer of structured intake data to various clinical and operational systems, supporting workflows such as scheduling, nurse triage, and care management.
Mediktor uses AI but explicitly states it does not rely on Large Language Models (LLMs) for providing medical outcomes to ensure safety, transparency, and compliance. The company's CEO highlights the risk of 'hallucinations' with LLMs in healthcare and instead opts for a 'white box' approach where results are explainable and grounded in clinical evidence.

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Suggest an Edit → | Last Verified: 2026-05-13 | First Added: 2026-05-13
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