Medsien RPM

by Medsien  · Based in United States → — Remote Care Simplified
Family Medicine Geriatrics Internal Medicine

Contact for pricing

Overview

Medsien RPM is an AI-powered remote patient monitoring solution designed to provide sophisticated software for deeper insights into patient vitals and health trends. It integrates real-time data directly into Electronic Health Record (EHR) systems for physicians, simplifying remote care management. The platform, including its Care Continuity Platform “Nura,” leverages generative AI to integrate various care management programs such as Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), Principal Care Management (PCM), and Annual Wellness Visits (AWV) into a single platform. By combining data from connected devices to EHRs, Medsien aims to enhance the patient experience, expand practice capabilities with a team of certified care partners, and automate workflows from program enrollment to billing, ultimately improving patient engagement and outcomes.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • AI-powered remote patient monitoring and care management
  • Integration of multiple care management programs (CCM, RPM, RTM, PCM, AWV)
  • Real-time data integration with EHR systems
  • Generative AI for workflow automation (enrollment, tracking, reporting, billing)
  • Dedicated care partners for personalized patient support
  • Automated patient eligibility identification leveraging EHR data
  • Customizable dashboards and notifications for personalized care plans
  • Cellular-connected medical devices provided at no cost to patients
  • HIPAA-compliant communication portal (Lumo app) for patient-care partner interaction
  • Automated billing and reporting with a high claim success rate

Use Cases

  • Managing chronic conditions through continuous remote monitoring
  • Improving patient engagement and adherence to personalized care plans
  • Expanding practice revenue by optimizing remote care management programs
  • Streamlining administrative tasks and billing for remote care services
  • Providing personalized, ongoing support to vulnerable patients outside of office visits
  • Enhancing insights into patient vitals and health trends for proactive interventions

What Physicians Need to Know

Video Quality & Reliability
Medsien emphasizes the integrity, reliability, and quality of its product platforms, systems, and devices. Their RPM devices are designed for high quality and reliability, aiming for no downtime or unreliable platforms. The platform also offers reliable communication technologies, including text systems, phone, and apps.
Remote Patient Monitoring
Medsien provides comprehensive RPM programs that combine an intelligent software platform with scalable staffing. The solution includes AI-powered insights into vitals and health trends, visualized data trends, customized notifications for vital bounds, and sophisticated reminders. It aims to maximize patient engagement and improve outcomes by streamlining the entire RPM workflow, from device shipping to ongoing treatment.
Peripheral Device Support
Medsien's RPM solution supports cellular-connected devices such as glucometers, blood pressure cuffs, pulse oximeters, and digital scales. It also integrates with Dexcom CGM devices for real-time glucose tracking. Devices are pre-configured, ready to use out of the box, and Medsien covers the cost, shipping, and handling. The platform continuously adds more device integrations.
E-Prescribing Integration
Medsien offers deep and seamless integration with Electronic Health Record (EHR) systems, particularly with athenahealth. This integration allows for bi-directional data transfer, syncing real-time patient data (including vitals), and automating billing and reporting processes directly within the EHR. While strong EHR integration is present, specific e-prescribing functionality is not explicitly detailed as a standalone highlight.
State Licensure Compliance
Medsien's solutions are designed to be audit-proof and fully Medicare compliant, ensuring security, privacy, and regulatory adherence for all interactions. The platform stays updated with Medicare guidelines and incorporates changes into its billing intelligence engine. Medsien provides continuous education on RPM billing requirements and maintains rigorous compliance standards, such as furnishing RPM only to established patients.
Recording & Documentation
The platform automatically records and stores detailed documentation, audit trails, and recordings of all patient communications, including documented communication and recorded calls. All activities are logged in the Medsien dashboard, providing real-time tracking and structured documentation to support guideline-based care. This comprehensive documentation ensures transparency and audit readiness.
RPM Device Compatibility
Medsien's RPM solution is compatible with various cellular-connected medical devices, including glucometers, blood pressure cuffs, pulse oximeters, and digital scales. It also integrates with Dexcom Continuous Glucose Monitors (CGM). Devices are pre-configured for ease of use, and Medsien continuously expands its device compatibility.
Physician Tip

Physicians can leverage Medsien RPM to extend patient care efficiently without increasing administrative burden, thanks to its AI-powered insights, automated alerts for vital sign deviations, and dedicated Care Partners for patient engagement. The provision of no-cost, pre-configured, cellular-connected devices simplifies patient onboarding and adherence. Furthermore, Medsien's robust, audit-proof documentation and adherence to Medicare compliance guidelines offer peace of mind, allowing physicians to focus on clinical decisions with confidence in accurate billing and regulatory compliance.

Medsien offers deep and seamless integration with major EHR systems, notably athenahealth, facilitating bi-directional data transfer. This integration allows for real-time syncing of patient vitals and other health data directly into the EHR, automating billing, reporting, and eligibility checks. This approach minimizes disruption to existing clinical workflows, enhances data accessibility for care teams, and streamlines administrative tasks by operating within the physician's familiar EHR environment.

Details

Category Telehealth & Virtual Care, Wearables & Remote Monitoring (RPM)
Pricing Contact for pricing
  • Medsien covers the cost of all RPM devices for patients
  • CCM & RPM services are covered by Medicare, commercial plans, and most secondary insurances, meaning no cost for most eligible patients with secondary insurance; a co-pay may apply for those without secondary insurance
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status Unknown AI-estimated

Medsien is a software platform. While RPM devices are not required to be FDA cleared, they must meet the FDA's definition of a medical device. Medsien's RPM solution includes devices such as glucometers, BP cuffs, pulse oximeters, and digital scales that meet this definition.

Integrations
EHR Not specified
Specialties Family Medicine, Geriatrics, Internal Medicine

What the Web Says

Medsien RPM is a remote care management solution that helps healthcare providers monitor patients with chronic conditions, improve patient engagement, and streamline workflows. It offers a hybrid software and staffing model, integrating with existing EHR systems and utilizing AI for data analysis and automated tasks. The platform aims to enhance patient outcomes and generate revenue for practices.

Overall: Mixed

Strengths

  • Seamless EHR integration.
  • Enhances patient experience and engagement with personalized support.
  • Automates workflow, including patient eligibility, tracking, reporting, and billing.
  • Provides a dedicated team of certified care partners, reducing the need for in-house hiring and training.
  • Offers cellular-connected medical devices at no cost to patients.
  • Potential for increased revenue for practices.

Limitations

  • Some employees report inconsistent pay and a complicated payment strategy.
  • Computer system issues and bugs have been reported by employees, making work harder.
  • Concerns from employees about upper management lacking healthcare experience.
  • Lack of medical benefits for 1099 employees.
  • Some employees feel that feedback is not listened to and that the company does not appreciate its staff.
  • Potential for patients to be unaware of or upset by co-pays for RPM services.

Based on reviews from: Medsien.com, FeaturedCustomers, Chrome Web Store, G2, Indeed.com, SimplyHired, Reddit, Prima Medicine

Last updated: 2026-07-23

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Press & Coverage

Veradigm
How Think Healthcare Collaborated with Veradigm and Medsien to Transform Patient Care
This article details a collaboration between Think Healthcare, Veradigm, and Medsien, showcasing how Medsien's RPM and CCM solutions integrated with Veradigm EHR to improve patient outcomes, particularly in managing blood pressure. The integration led to faster medication adjustments and reduced emergency interventions.
2024-06
Sarah Ralston Foundation
Innovative Project Support Grantees - Sarah Ralston Foundation
The Mazzoni Center received funding from the Sarah Ralston Foundation to expand its Remote Patient Monitoring (RPM) program, utilizing Medsien as their technology partner. This initiative aims to provide continuous, high-quality care for older LGBTQ+ patients with chronic conditions, including those who are uninsured or underinsured.
2024-07
Medsien Blog
2026 updates for RPM, RTM and APCM CPT codes
Medsien discusses the upcoming 2026 updates for Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), and Advanced Primary Care Management (APCM) CPT codes, highlighting shifts towards shorter data-collection windows and greater operational flexibility. The article also mentions CMS 2024 updates for RPM and RTM Medicare billing guidance.
2024-01
Medsien Blog
Medsien launches fully managed advanced Primary Care Management (APCM) solution to power the next generation of Primary Care.
Medsien announced the launch of its fully managed Advanced Primary Care Management (APCM) solution, designed to support the next generation of primary care practices. This solution aims to improve health outcomes and simplify operational and financial aspects for providers.
2022-04
Medsien Blog
CMS 2024 Physician Fee Schedule: What's changing in Remote Care Management
This article from Medsien's blog outlines the changes in the CMS 2024 Physician Fee Schedule related to Remote Care Management, including clarifications on billing for RPM and RTM, and new provisions for FQHCs and RHSCs.
2024-01
Medsien Blog
How Medsien ensures long-term success of CCM and RPM programs
Medsien details its approach to ensuring the long-term success of its Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs, emphasizing regulatory compliance, high-quality technology, and continuous monitoring of changes in healthcare policies.
2022-04
Medsien (Product Page)
Remote Patient Monitoring powered by AI
Medsien's RPM solution leverages AI technology to provide cellular-connected medical devices, visualized data trends, and customized notifications for vital bounds monitoring. This aims to maximize patient engagement and provide deeper insights into vitals and health trends.
2024-01

Videos

Product demos, reviews, and walkthroughs for Medsien RPM.

View all on YouTube

Frequently Asked Questions

Medsien RPM utilizes AI for intelligent sorting of patient data, identifying those who need immediate attention based on vital sign readings and health trends. It also powers customized notifications for out-of-range vitals and sophisticated reminder systems, aiming to maximize patient engagement and automate administrative tasks.
Medsien prioritizes HIPAA compliance and data security through measures like read-only EHR access, automated timestamps for data modifications, and regular third-party HIPAA assessments. They also maintain cyber liability insurance and ensure transparent, audit-proof billing practices to protect patient privacy and adhere to evolving regulations.
Medsien RPM is designed for seamless integration with existing EHR systems, allowing providers to access patient data, manage devices, and communicate without leaving their EHR. AI-driven workflows streamline automated tracking, reporting, and billing, reducing manual effort and ensuring data consistency within the EHR ecosystem.
Medsien often operates with no upfront costs for practices, focusing on a model that increases practice revenue through efficient, automated billing and coding for RPM services. They claim to guarantee significant additional annual revenue by maximizing reimbursement rates and streamlining the billing process.
While Medsien's AI aims to intelligently sort and prioritize alerts, a general concern with RPM can be alert fatigue if not managed effectively. Medsien addresses this by providing customized notifications for vital bounds and personalized summaries to providers, focusing on what needs attention to reduce unnecessary alerts.
Medsien differentiates itself with a hybrid approach that combines AI-powered technology for intelligent data analysis and workflow automation with a dedicated care team. This full-service model, from patient enrollment and device management to billing and ongoing support, aims to maximize patient engagement and reduce administrative burden on practices.
Medsien RPM is designed to maximize patient engagement through a HIPAA-compliant communication portal, daily adherence alerts, and real-time vital sign viewing for patients. AI contributes by providing sophisticated reminders and notifications to encourage adherence and by visualizing data trends that help patients understand their progress, fostering greater control over their health.

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Suggest an Edit → | Last Verified: 2026-04-22 | First Added: 2026-04-22

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