NeuroFlow
Overview
NeuroFlow is an AI-powered platform designed to integrate behavioral health into primary care, health systems, and payer organizations. It aims to identify individuals at risk for behavioral health conditions, support ongoing management, and improve outcomes through data-driven insights.
The platform collects and analyzes behavioral health data, including common screening tools like PHQ-9 and GAD-7, to stratify patient populations by acuity. This allows healthcare providers to proactively identify patients with likely behavioral health needs and prioritize interventions.
For physicians, NeuroFlow offers tools to streamline the integration of behavioral health into their practice. It provides actionable intelligence to guide next-best actions for patients, facilitates seamless referrals to appropriate benefits and providers, and helps measure outcomes during and after care. This can lead to increased operating efficiencies, reduced clinician time spent on remote assessments, and improved patient management.
NeuroFlow’s solutions are utilized by health systems, ACOs, IDNs, health plans, payers, and even federal government entities to scale behavioral health care, monitor progress, and manage population risk effectively. The patient-facing app supports ongoing engagement and data collection, empowering patients in their care journey.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Behavioral health risk identification
- Population stratification by acuity
- Remote behavioral health assessments (PHQ-9, GAD-7)
- Patient-facing mobile app
- Actionable intelligence for care management
- Seamless referral flows
- Outcome measurement and evaluation
- Data analytics for program design
Use Cases
- Integrating behavioral health into primary care
- Identifying and managing at-risk patient populations
- Improving access to behavioral health services
- Reducing costs associated with untreated behavioral health conditions
- Monitoring patient progress in behavioral health treatment
- Scaling behavioral health care delivery
What Physicians Need to Know
NeuroFlow can significantly enhance integrated behavioral health by providing universal screening, risk stratification, and digital self-management tools, alleviating resource bottlenecks and supporting early intervention. Leverage the provider dashboard for real-time insights into patient progress and to identify individuals needing higher levels of care. The seamless EHR integration minimizes administrative burden and optimizes existing IT investments. Utilize the between-session support and automated assignments to improve patient engagement and adherence to treatment plans. The crisis detection and Response Services offer a crucial safety net for high-risk patients, including those with suicidal ideation.
NeuroFlow is designed for seamless integration with existing healthcare systems, including EHRs and care management tools, to ensure a constant feedback loop of patient data. It is available through Epic's App Orchard marketplace, streamlining clinical workflows for Epic users. The platform's architecture is purpose-built to act as a specialized behavioral health intelligence layer on top of EHRs. NeuroFlow also has a referral network with partners supporting a diverse range of conditions and clinical specialties.
Details
| Category | Mental & Behavioral Health AI, Patient Engagement & Education, Population Health Analytics |
| Pricing |
Subscription-based, scaled model based on the number of active patients/month. starting at $39-$50 per user per month for smaller organizations, with custom enterprise pricing for large health systems, payers, and government entities. implementation costs are separate and variable.
|
| Deployment | Cloud-based SaaS solution. |
| Mobile App | 1 |
| API Available | Unknown |
| Languages | English |
| Training | Unknown |
| Target Size | Small, medium, and enterprise organizations, including health plans, health systems, ACOs, IDNs, federal government, and behavioral health providers. |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status |
Not applicable AI-estimated NeuroFlow's solution is a "clinical decision support tool" and has received a 510(k) exemption, meaning it does not need to go through the lengthy FDA approval process. (Note: There is another company called Flow Neuroscience that has received FDA clearance for an at-home depression treatment device, but this is a different company.) |
| SOC 2 | Unknown AI-estimated |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Internal Medicine, Primary Care, Psychiatry |
Social Proof
| Customers | Hundreds of providers and leading organizations. Supports over 14 million users across 300 health systems, payers, and organizations. Supported over 250,000 users under contract as of November 2020, and over 330,000 as of January 2021. |
| Notable | Atlantic Health SystemEmory HealthcareIndependence Blue Cross (IBX) |
Support & Reliability
| Training Provided | Unknown |
What the Web Says
NeuroFlow is a digital health platform designed to integrate behavioral health into various care settings. It offers tools for remote patient monitoring, risk stratification, and collaborative care, aiming to improve outcomes and reduce costs by bridging the gap between mental and physical health. The platform supports over 14 million users across 300 health systems, payers, and organizations. While many users and healthcare providers praise its effectiveness in patient engagement and mental health support, some Reddit users have raised concerns about data privacy and how patient information is shared with third-party entities.
Overall: MixedStrengths
- Promotes behavioral health integration in all care settings.
- Simplifies remote patient monitoring and allows for risk stratification.
- Facilitates collaborative care among healthcare teams.
- Offers patient engagement solutions, including personalized treatment plans and self-care activities.
- Provides HIPAA-compliant tools and EMR/EHR integration.
- Users report improved daily functionality, reduced PHQ9 scores, and better mental strength.
Limitations
- Concerns about data privacy and sharing of patient information with third parties without explicit consent.
- Some users on Reddit reported receiving unsolicited emails after therapy sessions, implying data sharing.
- Lack of transparency for some users regarding who hired NeuroFlow to collect their data.
- Capterra and GetApp show no user reviews, making it difficult to gauge widespread user satisfaction on those platforms.
- One BBB review suggests it might be a scam to justify additional billing from physicians.
- The 'NeuroFlow Bracelet' (a separate product) has been reviewed as potentially misleading with unproven health claims.
Based on reviews from: Slashdot, FeaturedCustomers, Capterra, NeuroFlow (client testimonials), Reddit, Trustpilot, Paul Christo MD (blog), YouTube (NeuroFlow Bracelet review), GetApp, ITQlick, Better Business Bureau
Last updated: 2026-09-20
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Press & Coverage
Videos
Product demos, reviews, and walkthroughs for NeuroFlow.
NeuroFlow: Uncovering Hidden Risks With Better Behavioral Health Intelligence
NeuroFlow
Frequently Asked Questions
Investors who backed NeuroFlow
Funded through the company that built this tool.
