Relaymed
Subscription-based
Overview
Relaymed is a cloud-based middleware solution designed to automate the transfer of point-of-care (POC) test results directly into Electronic Health Records (EHRs). This tool is primarily for ambulatory care settings, including physician practices and urgent care centers, that perform in-house lab testing.
- What it does: Relaymed connects various POC testing devices to an EHR system, automatically matching test results to existing patient orders in real-time. This eliminates the need for manual data entry of lab results.
- Who it is for: It serves a range of specialties that utilize in-house POC testing, such as those performing urinalysis, infectious disease testing (e.g., COVID, flu, strep), diabetes, hematology, and STI testing.
- How it fits a clinical or practice workflow: In a clinical workflow, staff run a test on a connected POC device, and Relaymed automatically sends the results to the patient’s chart in the EHR. This process aims to reduce manual transcription errors and streamline data availability for clinicians.
- Notable capabilities: Key features include automated result transfer, quality control (QC) management from connected devices, state reporting for notifiable diseases, and manual test entry for lateral flow tests. It also offers user permissions, reference range management, single sign-on (SSO), and security measures for patient data. Relaymed is compatible with numerous POC devices and integrates with many leading EHR systems, including Epic, athenahealth, and eClinicalWorks.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Result Automation
- QC Management
- State Reporting
- Manual Test Entry
- User Permissions
- Reference Ranges
- Single Sign-on (SSO)
- Security
- Software Agent
- EHR Integration
Use Cases
- Automating point-of-care test result entry into EHRs
- Managing quality controls from connected devices
- Reporting notifiable diseases to state health departments
- Streamlining workflows and reducing administrative burden
- Eliminating manual transcription errors in lab results
- Ensuring accurate billing for all tests conducted
What Physicians Need to Know
Key Capabilities
Automates the transfer of point-of-care (POC) test results directly from devices to Electronic Health Records (EHRs), eliminating manual data entry. It captures not only test results but also quality control (QC) data, enabling comprehensive reporting for CLIA regulatory compliance. The platform also supports automated state reporting for notifiable diseases.
Clinical Utility
Streamlines workflows, reduces manual data entry errors, and improves the accuracy of patient data, leading to better-informed treatment decisions. It frees up staff time from administrative tasks, allowing them to focus more on patient care. The system also helps ensure accurate billing for every test conducted.
Integration Options
Integrates with a wide range of leading ambulatory EHR systems, including Epic, athenahealth, NextGen Healthcare, Veradigm, eClinicalWorks, Practice Fusion, Greenway Health, eMDs, ModMed, AdvancedMD, and PyraMED. It connects with over 84 point-of-care devices from various vendors like Abbott, Quidel, and Siemens.
Compliance Status
HIPAA-compliant and HITRUST-assured, meeting industry-standard security measures and cybersecurity benchmarks. It also aids in CLIA regulatory compliance by capturing and managing quality control data and facilitating state reporting of clinical lab test results as structured data.
Pricing Model
Subscription-based, with a simple monthly fee per ordering provider. It offers transparent and affordable pricing with no long-term contracts, hidden fees, license fees, device integration fees, or costs for software upgrades.
User Experience
Designed to be intuitive, easy to use, and straightforward to implement, requiring minimal IT effort. Users report that it makes tasks like viewing results and pushing them to charts much easier and more efficient, saving significant time.
Support Quality
Customers report quick response times to problems and a good support site with clear instructions for setting up new devices.
Implementation Complexity
Simple and fast to implement, often installing in less than a day with minimal IT effort required. As a cloud-based solution, it doesn't require additional servers or complex hardware.
Evidence Base
Relaymed highlights customer case studies and testimonials demonstrating financial improvements, operational efficiencies, and boosted staff morale due to reduced manual data entry and errors. They also offer a time savings calculator to quantify potential benefits.
Physician Tip
Leverage Relaymed to fully automate point-of-care testing workflows, significantly reducing the burden of manual data entry and minimizing transcription errors. This allows for faster access to accurate results, enabling more timely and informed clinical decisions. Utilize the automated QC management and state reporting features to ensure continuous compliance with CLIA and other regulatory requirements, reducing audit anxiety. The system's ability to capture all test and QC results provides a robust digital log for oversight and analysis.
Relaymed boasts extensive integration capabilities with a broad spectrum of EHRs and point-of-care devices. Before implementation, verify direct compatibility with your specific EHR version and all in-house POC devices to ensure a seamless setup. The company emphasizes deep technical partnerships with EHR manufacturers, which can lead to more robust and reliable integrations.
Details
| Category | EMR / EHR Systems, Lab & Diagnostics |
| Pricing |
Subscription-based
|
| Deployment | Cloud-based |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status | Unknown AI-estimated — unknown |
| Integrations | |
| EHR | Not specified |
| Specialties | Family Medicine, Internal Medicine, Laboratory Medicine |
Ratings & Reviews
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Press & Coverage
Newsfile Corp.
Relay Medical Provides HemoPalm Update
Relay Medical is developing HemoPalm, a point-of-care testing device for blood gases, electrolytes, and CO-oximetry, and has acquired UX Data Sciences Corp. to enhance medication adherence solutions. The company recently closed a private placement of over $1.6M.
2018-08
Becker's Hospital Review
Relaymed partners with athenahealth's 'More Disruption Please' program
Relaymed, a company that connects point-of-care devices to EHRs, has partnered with athenahealth's 'More Disruption Please' program to allow athenahealth customers to utilize Relaymed's technology for more efficient point-of-care testing.
2016-11
GlobeNewswire
Relaymed Partners with athenahealth's 'More Disruption Please' Program to Bring Seamless Point-of-Care Device Connectivity
Relaymed announced a partnership with athenahealth through its 'More Disruption Please' program, integrating Relaymed's point-of-care device to EHR connectivity into the athenahealth Marketplace. This collaboration aims to streamline point-of-care testing for over 85,000 healthcare providers.
2016-11
Relaymed Blog
Relaymed and athenahealth MDP | Clinical Device Integration
Relaymed's partnership with athenahealth's More Disruption Please (MDP) program aims to improve clinical effectiveness by automating point-of-care testing workflows and reducing physician burnout. This integration allows test results to appear immediately in the athenahealth EHR.
2018-01
360Dx
Siemens Healthineers Partners With Relaymed to Integrate Diagnostics Into EHRs
Siemens Healthineers has formed an exclusive partnership with Relaymed, a Scottish health IT company, to integrate diagnostic test results into electronic health records.
2017-05
Relaymed Blog
The Top 6 Challenges Faced by Physician Office Labs
Relaymed identifies six key challenges for physician office labs, including standardizing workflow, providing efficient patient care, ease of technology, regulation, security, and interoperability, and positions its point-of-care connectivity solution to address these issues.
2018-05
Relaymed
NextGen Enterprise EHR Integration
Relaymed offers a seamless integration with NextGen Enterprise EHR, automating point-of-care testing workflows to eliminate manual entry errors and delays, and is a NextGen Certified Application.
unknown
Relay Therapeutics
Relay Therapeutics Announces Proposed Public Offering of Common Stock
Relay Therapeutics, a clinical-stage precision medicine company, announced a proposed underwritten public offering of $175 million of its common stock.
2026-05
Videos
Product demos, reviews, and walkthroughs for Relaymed.
Welcome to Relaymed
Relaymed
Frequently Asked Questions
Relaymed leverages AI to analyze patient data, identify patterns, and provide insights that can aid in diagnosis and treatment planning. The system incorporates robust validation processes and continuous learning algorithms, with all AI-generated suggestions requiring physician review and approval to mitigate the risk of diagnostic errors.
Relaymed is designed with stringent HIPAA compliance in mind, employing end-to-end encryption, access controls, and regular security audits to protect patient data. All AI processes are conducted within a secure, compliant framework, ensuring patient privacy and data integrity are maintained according to regulatory standards.
Relaymed offers robust integration capabilities with most major EHR systems through standard APIs and custom connectors. The data migration process is managed by a dedicated implementation team, ensuring seamless interoperability and minimal disruption to your practice workflows.
While powerful, Relaymed's AI is a supportive tool and has limitations, particularly with highly rare conditions or atypical patient presentations where data may be scarce. Physicians should exercise extra caution and rely more on their clinical judgment in complex, ambiguous cases or when AI outputs seem inconsistent with the overall clinical picture.
Relaymed offers flexible pricing models, including tiered subscriptions based on the number of users, practice size, and specific features required. We provide detailed quotes after an initial consultation to ensure the chosen plan aligns with your practice's needs and budget.
Relaymed differentiates itself through its intuitive user interface, highly specialized AI algorithms trained on diverse datasets, and comprehensive integration capabilities. Our unique selling propositions include real-time predictive analytics and personalized patient insights that go beyond basic decision support.
Relaymed provides comprehensive training programs, including online modules, live webinars, and on-site sessions, to ensure physicians and staff can effectively utilize all AI features. Ongoing support is available through a dedicated help desk, regular software updates, and access to a knowledge base.
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| Last Verified: 2026-07-26 | First Added: 2026-07-26