RosterLab

by RosterLab  · Based in New Zealand → — AI-Powered Staff Rostering Software for Complex Teams
Critical Care Emergency Medicine Hospital Medicine
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Regulatory Status Disclosed

Overview

RosterLab is an AI-powered staff rostering software designed to generate and optimize staff rosters in minutes, not days. It is built specifically for healthcare, 24/7 operations, and teams with complex rules that are difficult to manage with spreadsheets. The platform aims to transform workforce management by achieving better staff outcomes, reducing turnover, saving time, and ensuring safety and fairness in scheduling. It utilizes an advanced mathematical optimization engine to efficiently allocate staff, reduce penalty costs, improve coverage, and facilitate proactive planning. RosterLab supports various healthcare departments like ICU/ED, Radiology, and Aged Care, and also caters to other industries such as hospitality, 24/7 support teams, and manufacturing.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • AI Roster Generator
  • Automated compliance with rules & demands
  • Staff mobile app for requests & preferences
  • Dynamic scenario planning
  • Shift swaps & open shift management
  • Integration with payroll systems (Trendcare, others upon request)
  • Optimise skill mix
  • Minimise costs
  • Allocate staff efficiently
  • Share rosters via mobile app with calendar sync

Use Cases

  • Generating compliant physician schedules
  • Optimizing staff allocation in critical care units (ICU/ED)
  • Planning radiology rosters by sessions
  • Improving staff continuity of care in aged care facilities
  • Managing complex shift work in hospitality and manufacturing
  • Reducing administrative burden for schedule managers

What Physicians Need to Know

Scheduling Optimization
RosterLab uses AI and mathematical optimization to generate complex staff schedules in minutes, balancing staffing requirements, employee skills, preferences, and compliance rules. It can reduce scheduling time significantly, from days to hours. The system also supports dynamic re-rostering for last-minute changes like sick leave, and scenario planning to test the feasibility of different staffing models.
Staff Management Features
The platform includes features for employee scheduling, shift scheduling, availability management, and vacation/leave tracking. Employees can submit preferences and leave requests via a mobile app, and the system facilitates shift swapping and open shift management. It also provides an employee database and management tools.
Multi-Location Support
RosterLab is designed to coordinate scheduling across multiple locations and departments, ensuring proper coverage and skill allocation across various sites and roles.
Quality Metrics Tracking
The software tracks dynamic statistics such as hours worked, shift distribution, staffing levels, and skill mix. It also monitors shift preference fulfillment rates, voluntary overtime acceptance, and can provide insights into staff satisfaction and engagement.
Compliance Reporting
RosterLab automatically enforces a wide range of rules, including contractual obligations, union agreements, labor laws (like FLSA, FMLA, OSHA), minimum rest periods, maximum consecutive shifts, and skill mix requirements. It generates compliant schedules from the start, rather than just flagging violations afterward.
Physician Tip

Leverage RosterLab's AI to prioritize complex scheduling needs, such as balancing clinical skill mix, managing fatigue, and accommodating individual preferences, to improve staff well-being and patient care. Utilize the scenario simulation feature to proactively plan for staffing changes and optimize resource allocation. Encourage staff to use the mobile app for submitting preferences and managing shifts to enhance engagement and reduce administrative burden.

RosterLab integrates with payroll systems, including Trendcare, and can also integrate with others upon request. It offers native connections to Microsoft Teams and Zapier, allowing it to fit into existing workflows and connect with various other business tools.

Details

Category Practice Management & Scheduling
Pricing Contact for pricing
DeploymentCloud-based
Compliance
BAA AvailableUnknown
HIPAA CompliantUnknown
FDA Status Not applicable AI-estimated
Integrations
EHR Not specified
Specialties Critical Care, Emergency Medicine, Hospital Medicine

What the Web Says

RosterLab is an AI-powered staff rostering software designed to create compliant and optimized schedules, particularly for healthcare organizations. It aims to reduce administrative burden, improve staff satisfaction, and ensure compliance with contractual and union requirements. The system allows staff to submit preferences and leave requests via a mobile app, which the AI then incorporates into generating fair and balanced rosters.

Overall: Positive

Strengths

  • Significantly reduces time spent on rostering (e.g., from days to hours).
  • Increases fairness and transparency in shift distribution.
  • Ensures compliance with contract obligations, union rules, and skill mix requirements.
  • Improves staff engagement and work-life balance by considering individual preferences.
  • Offers scenario simulation capabilities to assess changes without impacting live schedules.
  • Provides a mobile app for staff to manage preferences, apply for leave, and view schedules.

Limitations

  • Paid service, with pricing around £10 or NZ$20 per person per month for AI-optimized rostering.
  • The initial setup and clarification of rules can be challenging as staff adapt to a new methodology.
  • Some users on Reddit express general suspicion about AI-assisted rostering services and advise caution with personal data.
  • One Reddit user noted that the app can be slow during peak hours.
  • Limited information available from independent tech reviewers, G2, and Capterra specifically for RosterLab (some G2/Capterra results were for general 'Roster' or 'Rosterfy' software, not RosterLab).

Based on reviews from: GetApp, YouTube, University of Auckland, RosterLab Case Studies, Apple App Store, Google Play Store, Reddit, NZ Entrepreneur Magazine

Last updated: 2026-09-22

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Press & Coverage

University of Auckland
RosterLab levels up support for healthcare workers
RosterLab, a University of Auckland spin-out, secured $1.75 million in seed funding to expand its AI-driven rostering solutions for healthcare, aiming to improve efficiency and staff well-being in hospitals across New Zealand and Australia.
2024-11
RosterLab Newsroom
HealthX and RosterLab Partner on Initial Pilot of AI-Powered Healthcare Scheduling Across New Zealand
RosterLab is partnering with HealthX, Health New Zealand's digital innovation program, to pilot AI-powered healthcare scheduling across New Zealand health services, focusing on improving schedule quality, clinician well-being, and reducing administrative workload.
2026-07
University of Auckland
The hidden healthcare problem RosterLab is trying to solve
University of Auckland spin-out RosterLab is using AI to tackle complex healthcare workforce challenges, with a new Health New Zealand contract bringing the technology back to where its research began.
2026-09
Pulse+IT News
RosterLab cuts Middlemore rostering workload
RosterLab's technology has reduced the time spent on rostering for medical radiation technologists at Middlemore Hospital by approximately 100 hours a month.
2026-08
NZ Entrepreneur Magazine
RosterLab Brings Fairness and Sanity Back to Shift Work
RosterLab, an Auckland-based startup, is using AI to revolutionize staff rostering in hospitals and other complex teams globally, aiming to create fair and compliant schedules in minutes instead of days.
2025-11
eHealthNews.nz
Whanganui Radiography Department Embraces RosterLab's AI-Driven Rostering Solution
The Whanganui radiography department adopted RosterLab's AI-driven rostering solution after a research project showed it could provide greater fairness and autonomy for staff, significantly reducing administrative burden.
2024-06
eHealthNews.nz
Royal Perth Hospital Partners with RosterLab for Smarter Rosters
Royal Perth Hospital implemented RosterLab's AI-driven rostering solution in its Acute Medical Unit and Intensive Care Unit to enhance workforce flexibility, support clinical teams, and improve patient care.
2025-04
RosterLab Newsroom
AI Rostering Trial Boosts Radiographer Wellbeing
A real-world pilot study of RosterLab's AI self-rostering system in New Zealand medical imaging departments suggests it can boost autonomy, increase fairness, reduce absenteeism, and improve work-life balance for staff.
2025-11

Videos

Product demos, reviews, and walkthroughs for RosterLab.

View all on YouTube

Frequently Asked Questions

RosterLab automates the creation of complex physician schedules, taking into account physician preferences, availability, and various practice rules. This significantly reduces the time spent on manual scheduling and minimizes conflicts, freeing up administrative staff and physicians to focus on patient care.
Yes, RosterLab is designed with compliance in mind. It can be configured to adhere to specific healthcare regulations, including resident duty hour restrictions (e.g., ACGME) and labor laws concerning work hours and breaks, helping to ensure your practice remains compliant and avoids potential penalties.
RosterLab typically offers subscription-based pricing models, which may vary depending on the number of physicians, the complexity of scheduling needs, and the specific features required. It's best to contact RosterLab directly for a customized quote tailored to your practice's unique requirements.
While RosterLab is powerful, potential limitations could include integration capabilities with highly specialized EMR systems or very unique, niche scheduling demands that go beyond its configurable rules. Your practice might consider alternatives if you require extremely granular, real-time adjustments across multiple, disparate healthcare systems or highly specialized on-call management features not covered by RosterLab.
RosterLab differentiates itself from manual methods by significantly reducing errors, saving time, and improving fairness in scheduling. Compared to other software, its key differentiators often lie in its user-friendliness, robust optimization algorithms, and ability to customize rules for diverse practice settings.
RosterLab often offers integration capabilities with various EMR and practice management systems to streamline data flow and improve operational efficiency. The extent of integration can vary, so it's advisable to confirm compatibility with your specific systems directly with RosterLab.
RosterLab typically provides comprehensive support and training resources, which may include online tutorials, user manuals, dedicated customer support, and sometimes even on-site training. This ensures that both physicians and administrative staff can effectively utilize the software.

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Suggest an Edit → | Report an issue | Last Verified: 2026-06-23 | First Added: 2026-06-23
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