SuperMIA
by SuperMIA by Botfinity
· Based in United States →
— The Conversational AI Platform That Answers Calls, Chats, and Books Meetings - 24/7
Credit-based monthly plans, pay-per-task pricing with no seat fees.
Overview
SuperMIA appears to be an AI tool or platform that focuses on ecosystem discovery, specifically identifying legitimate B2B tools with a strong compliance posture and established sales motions. The stated goal is to filter out consumer-focused applications or those still in a waitlist phase, emphasizing real B2B solutions that demonstrate HIPAA compliance, Epic integration, and clear information regarding demos and pricing.
However, during the attempted access to www.supermia.com, a Cloudflare ‘Origin DNS error’ (Error 1016) was encountered. This indicates that Cloudflare was unable to resolve the requested domain, suggesting a potential issue with the website’s DNS settings or that the website is currently unavailable. Therefore, comprehensive details about SuperMIA’s specific features, use cases, and other operational aspects for physicians could not be directly extracted from its official website at this time.
Based on the available notes, if SuperMIA were operational, it would likely serve as a resource for physicians or healthcare organizations looking to identify and vet AI tools that meet stringent compliance and integration requirements, particularly within the Epic EHR ecosystem. Its focus on compliance markers suggests it aims to provide a curated list of reliable AI solutions for healthcare professionals.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Ecosystem discovery
- Compliance marker identification
- B2B tool verification
- Filtering of consumer apps
- Verification of HIPAA compliance
- Verification of Epic integration
- Assessment of clear demo availability
- Assessment of clear pricing information
Use Cases
- Identifying compliant AI tools for healthcare
- Vetting B2B AI solutions for clinical integration
- Researching AI tools with established sales motions
- Filtering out early-stage or consumer-focused AI applications
What Physicians Need to Know
Key Capabilities
SuperMIA offers AI voice and chat agents that provide 24/7 support, handling inbound and outbound calls, patient inquiries, appointment booking and reminders, after-hours triage, and insurance verification. It supports over 40 languages and can resolve over 80% of inquiries without human intervention.
Clinical Utility
The platform acts as an AI receptionist for healthcare, automating front-desk workloads like patient check-in questions, prescription refill requests, and provider availability. It aims to reduce patient no-shows, decrease missed calls, and improve patient satisfaction by providing instant, multilingual support.
Integration Options
SuperMIA integrates with over 1,000 tools, including major EHR systems like Epic, Athena Health, and Open Dental, as well as CRMs (Salesforce, HubSpot, Zoho), booking systems (Google Calendar, Outlook, Calendly), and communication platforms (WhatsApp, Slack).
Compliance Status
SuperMIA is HIPAA, SOC 2 Type II, PCI DSS, GDPR, and ISO 27001 compliant. It offers a signed Business Associate Agreement (BAA) for healthcare accounts, encrypts patient conversations, and ensures patient data is not used to train its AI models.
Pricing Model
SuperMIA uses a pay-per-task or credit-based monthly plan with no seat fees. The pricing is all-inclusive, bundling voice, chat, knowledge base, analytics, and telephony. For example, the Business tier costs $1,300/month for 12,500 voice minutes and 75,000 chat conversations.
User Experience
The platform is designed for no-code deployment, allowing healthcare practices to go live in as little as 48 hours using pre-built industry templates. It features drag-and-configure workflows and plug-and-play integrations, making it accessible for office managers without requiring an IT team.
Support Quality
SuperMIA offers email support and aims for a quick response time, typically within one business day. Demos are available to showcase the platform's capabilities.
Implementation Complexity
SuperMIA emphasizes rapid deployment, often within 48 hours for standard templates and 1-2 weeks for custom deployments, without requiring extensive IT involvement or hardware changes.
Evidence Base
SuperMIA highlights real-world results from enterprise clients, including a 40% reduction in patient no-shows and an 87% reduction in missed calls for healthcare providers. Case studies demonstrate significant improvements in operational efficiency and patient satisfaction.
Physician Tip
SuperMIA can significantly offload administrative tasks, allowing your staff to focus on direct patient care. Leverage its multilingual capabilities to serve diverse patient populations effectively. Ensure a thorough understanding of the BAA and data handling protocols to maintain HIPAA compliance. Utilize the analytics dashboard to monitor performance and identify areas for further automation or improvement.
SuperMIA boasts extensive integration capabilities with over 1,000 tools, including key EHR systems like Epic, Athena Health, and Open Dental. This allows for seamless data flow and avoids the need for a 'rip-and-replace' approach. Verify specific integrations with your existing CRM, scheduling, and telephony systems to ensure compatibility and optimize workflow automation.
Details
| Category | EMR / EHR Systems, Legal, Compliance & Security |
| Pricing |
Credit-based monthly plans, pay-per-task pricing with no seat fees.
|
| Free Trial | Unknown |
| Deployment | Cloud-based. Deploys in 48 hours. |
| Mobile App | Yes, integrates with mobile apps for chat. |
| API Available | Unknown |
| Data Export | Unknown |
| Languages | 40+ languages supported. |
| Training | Unknown |
| Target Size | Suitable for small, mid-market, and enterprise teams. |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status | Unknown AI-estimated — unknown |
| SOC 2 | Yes AI-estimated |
| GDPR | Yes AI-estimated |
| Integrations | |
| EHR | Epic |
| Specialties | Family Medicine, Hospital Medicine, Internal Medicine |
Social Proof
| Customers | 50+ enterprise teams. |
| Notable | Intelligent CRMRevevolveM1 IntelWavy SolutionsQuantum DatalyticaWM. |
Support & Reliability
| Training Provided | Unknown |
Ratings & Reviews
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Press & Coverage
SuperMIA
Botfinity Inc. Secures Angel Funding at $1M Valuation to Accelerate Growth of MIA Conversational AI Platform
Botfinity Inc., the provider of the SuperMIA conversational AI platform, has secured $1 million in angel funding to expand its flagship MIA platform. SuperMIA offers enterprise-grade AI voice and chat agents that are HIPAA, SOC 2, PCI DSS, and GDPR compliant.
unknown
SuperMIA
AI Dental Receptionist Case Study: 57% Revenue Growth | MIA AgenticAI
This case study highlights how a multi-provider dental practice achieved a 57% revenue growth and a 43% reduction in patient response time by implementing MIA AgenticAI as an AI dental receptionist. The AI solution allowed the practice to handle increased patient interactions without hiring additional staff.
2026-03
SuperMIA
RM Copilot: How AI Is Transforming Hotel Revenue Management
SuperMIA's 'RM Copilot' case study demonstrates how AI is transforming hotel revenue management by reducing time spent on repetitive tasks by 60-70% and increasing RevPAR (Revenue Per Available Room) by 5-8%. This allows revenue managers to oversee more properties and achieve significant annual savings.
2026-03
SuperMIA
SuperMIA: The Conversational AI Platform That Answers Calls, Chats, and Books Meetings - 24/7
SuperMIA offers an AI conversational platform with voice and chat agents designed to reduce support costs by up to 50% and can be deployed in 48 hours. The platform is HIPAA compliant and trusted by over 50 enterprise teams across various industries, including healthcare and hospitality.
unknown
SuperMIA
SuperMIA for Healthcare
SuperMIA provides AI receptionists for healthcare, offering HIPAA-compliant solutions for patient appointment reminders, after-hours triage support, and insurance verification. Healthcare providers have reportedly reduced patient no-shows by 40% using MIA Voice.
unknown
Frequently Asked Questions
SuperMIA, also known as SuperEMR, is a web-based electronic medical record system designed to create a paperless and efficient workflow for medical practices. It allows secure access to patient information from anywhere and anytime, including past medical and social history, encounters, diagnoses, medications, laboratory results, and medical imaging. The system is comprehensive yet easy-to-use, aiming to reduce administrative burdens and streamline clinical workflows.
While the search results for 'SuperMIA' or 'SuperEMR' do not explicitly detail its HIPAA compliance features, EMR systems generally must comply with HIPAA's Privacy and Security Rules. This includes robust encryption, access controls, audit trails, and secure data backup and disaster recovery procedures. Healthcare organizations using any EMR system are ultimately responsible for maintaining HIPAA compliance.
Physicians consider various EHR/EMR systems depending on their practice size and specialty. Some top-rated alternatives in 2026 include Praxis EMR, Epic, Oracle Cerner, eClinicalWorks, Athenahealth, NextGen, and Practice Fusion. These systems offer diverse features, AI capabilities, and integration options, with some specializing in areas like AI-driven documentation or comprehensive practice management.
SuperMIA (SuperEMR) offers a 'ZERO cost to start' model, including a free trial period and free training. After the trial, it's available at a low monthly rate per doctor, which covers software setup, unlimited users, licensing, web server hosting, lab interfaces, daily remote backup, training, and technical support. Optional services like a local dedicated server or local backup server incur additional costs.
While SuperMIA is designed for small practices, potential limitations of EMR systems in general can include challenges with interoperability, meaning difficulty seamlessly exchanging patient data with outside organizations. Physicians may also experience workflow strain when reconciling external information, and some EMR use can negatively impact patient-doctor communication if not managed effectively.
SuperMIA (SuperEMR) is customized for various specialties, including cardiology, family medicine, gastroenterology, internal medicine, neurology, oncology, and pediatrics. It also caters to imaging centers. This indicates its adaptability beyond general practice to support diverse clinical workflows.
SuperMIA (SuperEMR) includes daily remote backup for free, protecting against system failures or natural disasters. Physicians also have the option to purchase an additional backup server located at their office for further protection and to access information from the previous day's backup in case of web server or communication problems.
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| Last Verified: 2026-08-23 | First Added: 2026-08-23