Tandem (partnering with Eterno)
Overview
Tandem Health offers an AI medical scribe solution designed to reduce the administrative burden of clinical documentation. By leveraging ambient AI, Tandem listens in during patient consultations—whether in-person, via video, or over the phone—and automatically transforms the conversation into structured, high-quality patient notes. This allows clinicians to maintain focus on their patients during visits, rather than being distracted by note-taking.
The platform aims to save clinicians 1-2 hours per day, leading to less stress, improved focus during appointments, and more time between patients. Tandem is expanding its reach across Europe, with a significant partnership with Eterno in Germany, a fast-growing health tech company. This collaboration integrates Tandem’s AI medical scribe directly into the Eterno Cloud, making it available to clinicians across various specialties.
Tandem’s technology supports a broader shift towards modern, accessible, and human-centered healthcare by removing the heavy burden of documentation. The company emphasizes its commitment to redesigning everyday care with impactful technology that benefits both clinicians and patients, enabling better workflows and more time for direct patient interaction.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- AI-powered medical scribing
- Automatic note generation
- Supports in-person, video, and phone consultations
- Structured patient notes
- Integration with clinical platforms (e.g., Eterno Cloud)
- Time-saving for clinicians
Use Cases
- Automating clinical documentation
- Reducing administrative burden for physicians
- Improving focus during patient consultations
- Streamlining workflows in outpatient care
- Supporting various medical specialties
What Physicians Need to Know
Leverage the customizable note templates to align Tandem's output with your existing documentation style, minimizing post-visit editing. Utilize the real-time documentation to stay present with patients during consultations, as the AI handles note-taking in the background. Take advantage of the one-click EHR transfer to streamline your workflow and reduce administrative burden.
Tandem is fully integrated into Eterno Cloud. It also integrates with over 100 medical record systems across Europe. Tandem has partnered with Speech Processing Solutions to offer the Philips SpeechMike Ambient, a wearable microphone designed for clear audio capture in clinical environments, which works as a single workflow with Tandem's AI Medical Assistant. Additionally, Tandem has partnered with OpenEvidence to link AI-powered clinical decision support with Tandem's automation platform for prescription workflows, prior authorizations, and affordability pathways.
Details
| Category | Documentation & Scribing |
| Pricing | Unknown — unknown |
| Free Trial | Unknown |
| Deployment | Cloud |
| API Available | Unknown |
| Languages | English, German, French, Spanish |
| Compliance | |
| BAA Available | Unknown AI-estimated |
| HIPAA Compliant | Unknown AI-estimated |
| FDA Status | Not applicable AI-estimated — unknown |
| GDPR | Yes AI-estimated |
| Integrations | |
| EHR | Eterno Cloud |
| Specialties | Cardiology Ai, Dermatology Ai, Endocrinology Metabolic Ai, Gastroenterology Ai, General Practice, Neurology Ai, Obstetrics Gynecology Ai, Oncology Ai, Ophthalmology Ai, Pathology Ai, Radiology Imaging Ai, Surgical Ai |
Social Proof
| Customers | thousands |
| Notable | Eterno (Germany) |
What the Web Says
Tandem, particularly in partnership with Eterno, is an AI medical assistant designed to streamline administrative tasks for clinicians. It aims to save healthcare professionals 1-2 hours daily by transcribing patient consultations, generating draft medical notes, and suggesting relevant clinical codes. The platform is used by over 1,000 healthcare organizations and is praised for its ease of use and ability to enhance efficiency and compliance.
Overall: PositiveStrengths
- Saves clinicians 1-2 hours per day on administrative tasks.
- Automatically generates draft medical notes and suggests clinical codes.
- Easy to use with an intuitive interface and helpful training videos.
- Enhances efficiency and helps manage compliance and risk.
- Integrates seamlessly with over 100 medical record systems.
- Follows GDPR and local patient data laws, and is CE marked as a Class I medical device under EU MDR.
Limitations
- Occasional difficulty with integration and customization features.
- Complex setup process and potential delays in getting started.
- Some users find it difficult to learn due to excessive manual entry.
Based on reviews from: G2, Capterra, FeaturedCustomers
Last updated: 2026-09-12
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