Puppeteer AI

Middletown, Delaware, United States  All United States companies → — Founded 2023
Pre-Seed — $1.6M

Products

Puppeteer AI
Puppeteer AI
Medical Phone & Communication
Puppeteer AI automates patient intake with a HIPAA-compliant AI assistant that collects clinical data, schedules appointments, and provides follow-ups via voice, SMS, or chat.

See all 1 product →

About Puppeteer AI

Puppeteer AI is a healthcare technology company that develops HIPAA-compliant, clinically aware AI agents designed to automate administrative and communication tasks for healthcare providers. These intelligent conversational AI agents can engage with patients via voice, SMS, web chat, and messaging applications like WhatsApp, handling a wide range of tasks from patient intake and scheduling to follow-ups and medical Q&A.

The platform aims to alleviate administrative burdens on medical staff, allowing them to focus more on patient care. Puppeteer AI’s solutions are built to integrate seamlessly with existing Electronic Health Record (EHR) systems, Customer Relationship Management (CRM) tools, and other APIs, ensuring that AI agents are updated with real-time patient data for personalized interactions. The company emphasizes its focus on operational critical environments, offering features like secure handling of Protected Health Information (PHI), support for HIPAA-aligned workflows, and tools for audit, logging, and controlled access.

Focus Areas

conversational AI patient engagement NLP medical AI workflow automation EHR & EMR patient intake patient scheduling remote triaging mental health companions medical Q&A automated checkups follow-ups patient reactivation billing processes

Business Intelligence

Key InvestorsHaatch, Enlighten Capital
PartnershipsSwing Care, Kandu Health, EO Care, ROOK, Tellescope
TechnologyLLM-enabled conversational AI agents, cloud-native, API-based integrations with EHRs/CRMs/databases, AI Operators for UI interaction when APIs are unavailable, channel-aware behaviors for consistent quality across voice/SMS/web/apps

Products by Puppeteer AI

1 product in the directory

Puppeteer AI
Puppeteer AI
Medical Phone & Communication
Puppeteer AI automates patient intake with a HIPAA-compliant AI assistant that collects clinical data, schedules appointments, and provides follow-ups via voice, SMS, or chat.

Reviews & Opinions

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Videos

News, demos, and interviews about Puppeteer AI.

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Press & Coverage

Frost & Sullivan
Puppeteer.ai's Agentic AI: Redefining Patient Engagement in Healthcare
An interview with Federico Ruiz, CEO of Puppeteer.ai, discussing how their agentic AI is transforming patient engagement through autonomous and safe interactions, focusing on complete workflows like intake, triage, and appointment scheduling.
2025-08
Computer Review
Puppeteer AI: Company Overview, Products, and Services
An overview of Puppeteer AI's offerings, highlighting their HIPAA-compliant AI voice agents and messaging assistants for healthcare providers, and detailing specific agent profiles like Patient Intake Agent and Patient Scheduling and Reminders.
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Light-it
Puppeteer: Patient Facing AI Assistant
This article explains Puppeteer's focus on patient-facing use cases, emphasizing its role in alleviating administrative burdens for nurses and handling sensitive patient information with HIPAA and PIPEDA compliance.
2024-06
Puppeteer AI Blog
How Puppeteer and Tellescope Use AI to Improve Patient Engagement
This article discusses the partnership between Puppeteer AI and Tellescope, explaining how their combined AI solutions automate patient outreach, reduce no-shows, and save clinics significant manual work.
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Puppeteer AI Blog
Increasing Appointment Utilization by 36% Through AI Waitlist Automation
Details how Swing Care utilizes Puppeteer's AI agent to automatically refill canceled appointments, leading to a 36% increase in appointment utilization and reduced manual waitlist management.
unknown
Puppeteer AI Blog
Integrating AI Agents with EHR/EMR: Automating Patient Intake & Waitlist Backfilling
Explores how Puppeteer AI's agentic AI solutions integrate with EHR and EMR systems like Epic and Athenahealth to automate patient intake, streamline waitlist backfilling, and manage cancellations.
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Puppeteer AI Blog
Puppeteer AI vs Vapi vs Retell: Infrastructure or a Workflow Partner?
Compares Puppeteer AI with Vapi and Retell, positioning Puppeteer as a workflow partner delivering healthcare-ready agents with shared accountability for operational outcomes, in contrast to Vapi and Retell's focus on voice infrastructure.
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