Products

Aerial
Medecision
Patient Engagement & Education
Medecision's Aerial is a HITRUST CSF®-certified SaaS platform that synthesizes diverse data for a 360-degree view of population health, enabling care teams to identify and close high-priority care gaps and address SDoH. It offers robust provider enablement features, including a provider portal and API integration, relevant for physician data management and collaboration.

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About Medecision

Medecision is a leading healthcare AI company that provides digital care management solutions designed to empower risk-bearing healthcare organizations, including health plans, hospitals, and care delivery organizations. Their core platform, Aerial™, leverages AI and data analytics to offer a comprehensive suite of tools for population health management, care coordination, and utilization management. For physicians, this translates into streamlined workflows, such as modernizing prior authorizations through FHIR-based and CMS Interoperability standards, and accessing crucial patient clinical intelligence directly within their Electronic Medical Record (EMR) workflows.

The company’s solutions aim to improve patient outcomes and experiences while enhancing operational efficiency and reducing administrative burdens for healthcare providers. Medecision enables physicians to strategically identify and engage patients with personalized care plans, manage chronic conditions, and gain real-time visibility into population risk to close care gaps. Furthermore, their AI-powered agents assist in areas like care plan recommendations, prior authorization reviews, and risk adjustment coding, allowing clinicians to focus more on direct patient care and less on manual tasks. Medecision also emphasizes addressing social determinants of health and strengthening payer-provider collaboration through user-friendly portals and integrated data insights.

Focus Areas

digital care management population health management care coordination utilization management quality management patient engagement provider enablement real-time data integration AI platform data analytics risk management social determinants of health genomics data

Business Intelligence

Key InvestorsBritannia Holdings, DWS, Grotech Ventures, Michigan Employees Retirement System, Stockwell Capital, State of Michigan
PartnershipsExcell Healthcare Advisors
AcquisitionsAcquired by Health Care Service Corporation (2008); Acquired Excell Healthcare Advisors (2025), GSI Health (2019), Aveus (2018), Cerecons (2013)
TechnologyAerial platform, agentic AI platform, cloud-based, data-powered, real-time data integration, data lakehouse architecture, Clinical Intelligence Engine, event-driven workflows

What Physicians Need to Know

Digital Care Management
Medecision's Aerial platform provides technology-enabled care and engagement, personalizing care plans, interventions, and communications. It leverages real-time, analytics-driven insights to identify and close high-priority care gaps and facilitates smoother care transitions.
Population Health Management
The platform enables risk-bearing entities to efficiently manage at-risk populations, optimize revenue, and improve outcomes by offering a holistic view of medical, behavioral, and social determinants of health. The Aerial Clinical Intelligence Engine predicts clinical risks and orchestrates population health strategies.
Care Coordination
Medecision offers real-time collaboration and goal tracking for personalized, actionable health insights. It facilitates smoother care transitions and referrals, with real-time ADT (admission, discharge, and transfer) feeds enabling faster identification of members for immediate care coordination.
Utilization Management
The solution streamlines prior authorization and care review through AI-powered policy management and automated decision rules. Medecision's AI agents accelerate medical review cycles and significantly reduce administrative costs.
Quality Management
Medecision helps improve quality scores and incentive performance by proactively identifying and closing care gaps through data-driven insights. It also streamlines HEDIS reporting and other quality improvement initiatives.
Patient Engagement
The platform offers personalized, real-time guided health journeys that adapt to individual patient needs across all risk profiles. It utilizes AI agents to enhance care management and provides tools for scheduling, chat, digital assessments, and periodic check-ins.
Provider Enablement
Medecision empowers providers with digital solutions for at-scale engagement, interoperability, and compliance. This includes a robust provider portal for self-service and real-time access to information, with AI agents accelerating tasks like care plan recommendations and prior authorization reviews.
Real-time Data Integration
The Aerial Data Platform is designed for real-time intake of diverse data formatsu2014structured, unstructured, and streamingu2014harmonizing fragmented data into a unified platform. This enables real-time rules to generate immediate next best actions.
AI Platform
Medecision's AgentFoundry provides configurable and scalable AI agents that automate and accelerate various healthcare workflows, including care plan recommendations, prior authorization reviews, and gap closures. The Aerial Clinical Intelligence Engine delivers embedded intelligence, automation, and responsible AI.
Data Analytics
The platform leverages advanced analytics, predictive modeling, risk stratification, behavioral insights, and trend analysis to identify care gaps and tailor interventions. It provides actionable intelligence to trigger both human and automated interventions.
Risk Management
Medecision offers comprehensive risk scoring that integrates clinical, mental, social, and third-party data. It uses predictive analytics to forecast potential future health events and guide proactive interventions.
Social Determinants of Health (SDoH)
The platform incorporates non-traditional data sources, including social determinants of health, to generate holistic insights. This enhances risk stratification, helps mitigate social risk barriers, and promotes equitable care access and outcomes.
Genomics Data
Medecision's flexible data architecture is capable of incorporating genomics data, contributing to a comprehensive contextual awareness for truly holistic insights into patient health.
Physician Tip

Medecision stands out for physicians by significantly reducing administrative burdens through AI-powered automation of tasks like prior authorizations, document reviews, and gap closures. Physicians gain real-time access to comprehensive patient insights, including risk scores, pharmacy, and lab data, directly within their EMR workflows, enabling more informed decision-making at the point of care. The platform's personalized care plan recommendations and unified system for care coordination foster better patient outcomes and enhance collaboration with payers, simplifying authorization transactions and access to relevant clinical insights.

Medecision's platform features an open architecture with flexible APIs, including FHIR-based and SMART on FHIR APIs, ensuring seamless integration with existing EHRs, CRMs, and other data platforms without requiring a 'rip-and-replace' approach. It supports EMR Direct Messaging, Utilization Management submissions, and the identification of Quality & Coding Gaps. Furthermore, it integrates third-party data and programs, particularly for Social Determinants of Health interventions.

Products by Medecision

1 product in the directory

Aerial
Medecision
Patient Engagement & Education
Medecision's Aerial is a HITRUST CSF®-certified SaaS platform that synthesizes diverse data for a 360-degree view of population health, enabling care teams to identify and close high-priority care gaps and address SDoH. It offers robust provider enablement features, including a provider portal and API integration, relevant for physician data management and collaboration.

What the Web Says

Medecision is a company that provides population health management technology and services to healthcare organizations. Their software and services are used by nearly 100 health plans and care delivery organizations, supporting over 50 million people. Medecision's products include solutions for care management, utilization management, quality management, provider enablement, and patient engagement. Reviews for Medecision are mixed, with some highlighting positive aspects of their products and company culture, while others point out significant drawbacks in management and product functionality.

Overall: Mixed

Strengths

  • Opportunities for growth and learning within the company.
  • Supportive colleagues and a team-oriented environment.
  • Ability to work remotely for some positions.
  • Products like Aerial are praised for ease of use in securely adding notes to cases and for complex case management.
  • Automated prior authorization and AI-powered medical necessity reviews streamline utilization management.
  • Positive impact on healthcare by listening to customer feedback.

Limitations

  • Management issues, including lack of flexibility and communication disconnects.
  • Job security and advancement opportunities are rated low by some employees.
  • Products are considered average, and existing customers may not be motivated to move to newer platforms.
  • Some product features, like adding notes to a case in Aerial, can be needlessly complicated and take too many steps.
  • High expectations and sometimes stressful work environment.
  • Concerns about the company making decisions that negatively impact employees and customers.

Based on reviews from: Indeed.com, Comparably, FeaturedCustomers, Capterra, Gartner

Last updated: 2026-07-24

Videos

News, demos, and interviews about Medecision.

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Press & Coverage

Medecision
Medecision Named #1 Care Management, LTSS, and Complex Care Coordination Technology Vendor by Black Book Research in 2026
Medecision has been recognized as the #1 client-rated vendor in Care Management, LTSS, and Complex Care Coordination by Black Book Research's 2026 State of Payer Digital Technology: Managed Care and Health Plans report. This award validates the trust clients place in Medecision and inspires continued innovation in solutions that empower health plans and providers.
2026-06
PR Newswire
Medecision Announces Strategic Acquisition of Excell Healthcare Advisors, a Nationally-Recognized Healthcare Consultancy
Medecision acquired Excell Healthcare Advisors, a healthcare consultancy, to enhance its ability to deliver critical change management services and elevate service efficiencies and client satisfaction. This acquisition strengthens both companies' shared expertise in transforming clinical operations.
2025-08
PR Newswire
Medecision Report Reveals Disconnect Between Digital Care Management Expectations and Reality
A new Medecision report, 'Building the Intelligent Health Plan,' highlights that current digital care management tools are not meeting the needs of health plan leaders, with only 8% reporting real-time capabilities and 52% stating tools fail to engage members effectively. The report emphasizes the need for modern solutions that support real-time data, AI-driven decision-making, and scalable personalization.
2025-05
PR Newswire
New Medecision Research Reveals Top Barriers Holding Health Plans Back from Reducing Costs, Improving Outcomes, Streamlining Efficiencies
Medecision's research report, 'The State of Utilization Management, Care Management, and Population Health in 2024,' identifies outdated technology and fragmented data as key barriers for health plans. The study highlights the importance of strategic data use, AI, and automation to enhance efficiency, personalize member engagement, and improve health outcomes.
2024-02
PR Newswire
Medecision Releases New Report Highlighting the Power of Tech-Enabled Interventions to Support Healthcare Industry's Social Determinants of Health (SDOH) Strategy
Medecision released a new report emphasizing how real-time technology can help the healthcare industry address Social Determinants of Health (SDOH) barriers and improve outcomes. The report, 'A New Dawn for the Healthcare Industry's SDOH Strategy,' notes challenges in collecting and activating SDOH data but highlights positive momentum in using technology for interventions.
2023-07
YouTube (Mark Gee, Chief Growth Officer at Medecision)
Medecision: Real-Time Insights Revolutionizing Patient Care
Mark Gee, Chief Growth Officer at Medecision, discusses how the company is transforming healthcare by making data actionable in real-time through personalized health journeys. By re-architecting their Ariel platform, Medecision has broken down data silos and enabled operationalized insights at scale, leading to proactive care.
2025-05
Medecision
Guided Health Journeys: The New Frontier In Care Management
This white paper from Medecision discusses the importance of timely, data-driven, multi-channel engagement for transforming care management and improving outcomes. It emphasizes the need for advanced technologies to digitally engage high-risk, low-risk, and rising-risk members.
2024-07
Medecision
Making the Case for Guided Health Journeys to Engage More Health Plan Members
Medecision research indicates that while nearly all health plan leaders recognize the value of automated digital journeys for high-risk and rising-risk members, there's a significant gap in leveraging digital technologies for care management programs. The research highlights the positive impact of personalization on member engagement, trust, and outcomes.
2024-10

Frequently Asked Questions

Medecision's core offering is the Aerial platform, which provides digital care management and population health solutions. It leverages a cutting-edge data lakehouse architecture for real-time ingestion of diverse data, powering an AI-driven Clinical Intelligence Engine to predict risks, orchestrate care strategies, and enable personalized health journeys across all risk profiles.
Medecision's Aerial platform streamlines utilization management by automating prior authorizations and clinical reviews with AI agents, reducing administrative burden and accelerating decision-making. For care coordination, it facilitates efficient referral management, smoother care transitions, and collaboration across the care ecosystem, including integrating social determinants of health.
For quality management, Medecision's platform streamlines compliance with industry standards like HEDIS and Star Ratings, utilizing AI agents for gap closure and chart audit support. In risk management, it provides advanced HCC risk models and real-time visibility into population risk, leveraging data analytics to identify coding opportunities and improve reimbursement accuracy.
Medecision enhances patient engagement through personalized, real-time guided health journeys, secure messaging, and tailored educational content. For provider enablement, it offers a robust portal and AI agents that provide care plan recommendations and streamline prior authorization reviews, reducing administrative tasks and fostering collaboration.
Medecision's Aerial platform is designed with a flexible data architecture that incorporates non-traditional data sources, including social determinants of health and genomics data. This integration allows for a holistic view of individuals, enabling more comprehensive risk stratification, care coordination, and targeted interventions to address social barriers.
Medecision's Aerial platform is HITRUST CSFu00ae-certified, demonstrating a commitment to robust data security and privacy. Their solutions are designed to align with regulatory requirements from organizations like NCQA, CMS, Medicare, and Medicaid, ensuring audit-readiness and compliance for various healthcare operations.
Medecision engages with Referral, Integration, and Reseller partners to expand its platform's capabilities and enhance customer experiences. The company provides ongoing support to its customers, including a dedicated clinical adoption team, and client testimonials highlight smooth implementation processes and responsive support.

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