Masimo SafetyNet

by Masimo Corporation  · Based in United States →Improving Life, Improving Patient Outcomes, and Reducing the Cost of Care
Cardiology Hospital Medicine Internal Medicine

Contact for pricing
Regulatory Status Disclosed

Overview

Masimo SafetyNet is a cloud-based remote patient management and telehealth platform developed by Masimo Corporation. Designed for hospitals, health systems, and post-acute care providers, the platform enables clinicians to monitor patient physiological data remotely, facilitating early intervention and care coordination outside traditional hospital walls.

The system is utilized across multiple care settings, including hospital-at-home programs, post-surgical discharge monitoring, and the management of chronic or low-acuity conditions. It integrates tetherless, wearable sensors—such as the Radius PPG for pulse oximetry and respiration rate, and the Radius Tº for continuous body temperature—with a mobile application and a centralized clinician portal.

Key Capabilities and Workflow Integration:

  • Continuous and Spot-Check Monitoring: Captures vital signs, including oxygen saturation, pulse rate, respiration rate, and temperature, using clinically validated sensor technology.
  • Customizable CarePrograms: Delivers digital care plans, symptom questionnaires, and interactive whiteboards directly to patients’ smartphones.
  • Automated Data Transmission: Streams near-real-time physiological data and patient-reported outcomes to the clinician portal, reducing manual documentation.
  • Clinician Notification and Escalation: Features customizable alert thresholds that trigger notifications to care teams when patient parameters fall outside designated ranges, allowing for timely clinical triage.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • Cloud-based platform for remote patient management
  • Patient engagement mobile application
  • Web-based clinician portal for remote monitoring
  • Customizable digital CareProgramsu2122
  • Connectivity with Masimo and third-party continuous/spot-check devices
  • Real-time patient data tracking and trends
  • Configurable alerts and notifications for high-risk patients
  • Two-way video calling within the patient app
  • EMR/HL7 integration for automated data transfer
  • Population health management tools

Use Cases

  • Extending patient care from hospital to home
  • Post-surgical monitoring and recovery management
  • Remote monitoring for chronic conditions
  • COVID-19 surge capacity monitoring
  • Pre-operative patient assessment
  • General ward patient surveillance

What Physicians Need to Know

Patient Portal Integration
Masimo SafetyNet features an intuitive mobile application for patients to view their collected data and trends, which is automatically sent to a web-based Clinician Portal for evaluation. It offers seamless integration with Electronic Medical Records (EMRs) and Electronic Health Records (EHRs) via HL7, including specific certifications for systems like Cerner iBus and PointClickCare, facilitating automated data transfer and streamlined workflows.
Appointment Scheduling AI
While not specifically an 'AI scheduling' tool, Masimo SafetyNet supports secure, end-to-end, multi-way audio and visual communication, enabling clinicians to schedule and conduct virtual appointments with at-home patients directly through the Masimo SafetyNet smartphone app. This allows for real-time consultation while simultaneously viewing continuous patient data.
Symptom Checker Accuracy
The platform's 'CarePrograms' generate daily symptom questionnaires for patients based on their condition, allowing patients to report symptoms which are then securely pushed to hospital-based clinicians for evaluation. This facilitates proactive monitoring and identification of when intervention may be needed.
Multi-Language Patient Support
The Masimo SafetyNet app provides extensive language support, including Hebrew, Portuguese, Danish, Swedish, Finnish, Norwegian, Polish, Czech, Greek, Croatian, Turkish, Korean, and Icelandic. Masimo also offers 24/7 multilingual phone support for technical assistance, and technical documents are available in numerous languages.
Health Literacy Adaptation
CarePrograms are customizable digital care plans delivered to patients' smartphones, designed for easy and intuitive patient use, effectively replacing traditional home-care plans. During virtual visits, providers can utilize a virtual whiteboard to educate and share information, tailoring interactions to meet individual patient health and communication needs.
Chronic Disease Management
Masimo SafetyNet is specifically designed for remote patient monitoring in chronic conditions such as congestive heart failure and COPD. It enables continuous and spot-check monitoring of vital signs, customizable CarePrograms for condition management, and automated notifications to clinicians, supporting proactive management and early intervention.
Medication Adherence Features
CarePrograms actively remind patients to follow their care plan, which can include medication schedules, and automatically capture monitoring data. This system helps track patient compliance with prescribed regimens and care instructions.
Patient Education Content
Educational resources are integrated within the Masimo SafetyNet app to help patients stay on track with their care. Furthermore, the platform's telehealth capabilities include a virtual whiteboard, allowing clinicians to share additional information and educational content during virtual consultations.
Accessibility Compliance
Masimo is committed to making its website content accessible and user-friendly, providing customer service for assistance with accessibility issues. For patients without personal smartphones or internet access, Masimo SafetyNet offers an option to provide pre-installed apps on securely locked-down, tamper-proof devices with pre-paid internet data plans.
Physician Tip

Leverage Masimo SafetyNet's continuous remote monitoring and customizable CarePrograms for proactive management of chronic conditions and post-discharge patients. Utilize the integrated telehealth features for timely virtual consultations, allowing for real-time data review during patient interactions. Pay close attention to automated alerts and symptom reporting to prioritize high-risk patients and intervene early, potentially reducing hospitalizations and improving outcomes. The robust EMR integration minimizes manual data entry, freeing up time for direct patient care.

Masimo SafetyNet is a cloud-based platform with strong interoperability, integrating seamlessly with hospital EMR/EHR systems (e.g., HL7, Cerner iBus, PointClickCare) for automated data transfer. It connects with a range of Masimo's clinical-grade continuous and spot-check devices (e.g., Radius PPG, Radius Tu00ba, MightySat Rx) and supports third-party devices, acting as a connectivity hub. This ensures a comprehensive view of patient data within existing clinical workflows.

Details

Category Patient Engagement & Education
Pricing Contact for pricing
DeploymentCloud-based
Compliance
BAA Available Yes AI-estimated
HIPAA Compliant Yes AI-estimated
FDA Status Yes AI-estimated

The Masimo W1 medical watch received FDA 510(k) clearance for connectivity, allowing it to be integrated with the Masimo SafetyNet comprehensive telemonitoring solution. The Masimo W1 medical watch itself previously received FDA clearance as the first medical watch to provide continuous oxygen saturation (SpO2) and pulse rate (PR) for over-the-counter and prescription use.

Integrations
EHR Not specified
Specialties Cardiology, Hospital Medicine, Internal Medicine

What the Web Says

Masimo SafetyNet is a remote patient monitoring and telehealth platform that utilizes continuous sensors and spot-check devices to collect and transmit patient data to clinicians. It has been particularly noted for its use during the COVID-19 pandemic for monitoring patients at home, and studies suggest it can lead to reduced hospital readmissions, ED visits, and overall healthcare costs. The system aims to improve patient outcomes through earlier detection of deterioration and timely intervention.

Overall: Positive

Strengths

  • Reduces hospital readmissions and emergency department visits.
  • Decreases hospital length of stay.
  • Earlier detection of patient deterioration and improved resuscitative outcomes.
  • Provides peace of mind for patients and caregivers through continuous monitoring.
  • Can be easily logged in, navigated, and shared with family members.
  • Cost-effective, with potential for significant cost savings for healthcare institutions.

Limitations

  • The mobile application can be a significant drain on phone battery life.
  • Some users reported issues with the app requiring constant sign-in and not automatically recording data from glucose monitors.
  • Device disconnections can occur, though often resolved by refreshing the app.
  • Potential issues with Masimo Root devices not connecting to SafetyNet, possibly due to network outages.
  • Reports of poor signal quality or patient hypoxemia may lead to the Masimo system not being equivalent to older technologies under certain conditions.
  • Concerns about the complexity of integrating medical devices with hospital IT networks and potential issues with updates.

Based on reviews from: App Store, Masimo (Press Releases and Product Information), Reddit, Capterra, Physician-Patient Alliance for Health & Safety, Canada's Drug Agency

Last updated: 2026-07-18

Ratings & Reviews

No reviews yet. Be the first to review this tool!

Rate Masimo SafetyNet

Clinical Value
Ease of Use
Integration
Support & Docs
Value for Money

Press & Coverage

RT - Respiratory Therapy
FDA Clears Masimo W1 Watch Connectivity with SafetyNet
Masimo announced FDA 510(k) clearance for its W1 medical watch to connect with the Masimo SafetyNet telemonitoring solution, enabling continuous remote monitoring of vital signs and enhanced data sharing between patients and clinicians.
2024-08
Masimo
New Study Finds That Remote Patient Monitoring with Masimo SafetyNetu00ae Significantly Reduced Rates of Hospital Readmission and ED Visits for Patients Recuperating at Home After Joint Replacement Surgery
A prospective study published in the Journal of Orthopaedics found that remote patient monitoring with Masimo SafetyNet significantly reduced hospital readmission and emergency department visits for patients recovering at home after joint replacement surgery.
2024-07
Masimo
Saint-Denis Hospital Center in France Implements Masimo SafetyNetu00ae Telemonitoring to Facilitate Early Discharge of Premature Newborns from the Hospital
Saint-Denis Hospital Center in France is using Masimo SafetyNet to support an experimental mobile neonatology unit, aiming to facilitate earlier discharge for premature newborns.
2024-09
HETT Blog
Masimo Adds Telehealth to Its SafetyNetu00ae Telemonitoring System
Masimo expanded its SafetyNet platform to include secure video conferencing, offering a comprehensive telehealth and telemonitoring solution for a better 'hospital at home' experience.
2023-11
Masimo
New Study Finds That Masimo Patient SafetyNetu2122 Helped Clinicians Reduce CPR Events and Rates, Improve CPR Success Rate, and Reduce Hospital Length of Stay and Mortality
A study published in PLoS ONE demonstrated that Masimo Patient SafetyNet helped reduce CPR events and rates, improve CPR success, and decrease hospital length of stay and mortality.
2023-01
Masimo
New JAMA Article Highlights the Outcome and Safety Benefits of Remote Patient Monitoring During the Pandemic and Beyond
A Viewpoint article in JAMA highlighted the benefits of remote home patient monitoring, reporting on research that utilized Masimo SafetyNet to reduce mortality among COVID-19 patients.
2022-04
RT - Respiratory Therapy
Study Finds RMP with Masimo SafetyNet Reduced Hospital Stay for COVID Patients
A two-part retrospective study in Telemedicine and e-Health found that remote patient monitoring with Masimo SafetyNet for COVID-19 patients was associated with a significant reduction in hospital length of stay.
2022-07
Masimo
Masimo Expands the Masimo SafetyNetu2122 Remote Patient Management Solution with Continuous Body Temperature Measurement
Masimo expanded its SafetyNet platform with Radius Tu00ba, a wearable, wireless sensor for continuous body temperature measurements, enhancing the remote patient management solution to track four key vital signs.
2020-07

Videos

Product demos, reviews, and walkthroughs for Masimo SafetyNet.

Loading videos...

View all on YouTube

Frequently Asked Questions

Patients use Masimo SafetyNet by wearing a tetherless Radius PPG sensor, which continuously monitors physiological data such as oxygen saturation (SpO2), pulse rate (PR), and respiration rate (RRp). They also interact with the Doctella mobile app to manually input other data like temperature and answer health-related questions as part of a digital home-care plan. This collected data is then securely transmitted to hospital-based clinicians for evaluation.
While specific numerical compliance rates can vary, the Doctella clinician portal within Masimo SafetyNet is designed to help providers easily track patient compliance with their care plans. Studies have indicated high patient satisfaction, with many agreeing that the remote monitoring helped in their care and made them feel safer at home.
Physicians have several remote patient monitoring alternatives, including platforms like TimeDoc Health, AliveCor for cardiac monitoring, Validic, HealthSnap, Vivify Health, Accuhealth, and CareSimple. Other notable options include Medtronic CareLink, Health Recovery Solutions (HRS) PatientConnect, Philips Healthcare's eCareCoordinator Clinical, ChroniSense Medical, Optimize Health, Tellihealth, and VitalTech. These solutions often offer varying features, device integrations, and focuses on specific chronic conditions.
While specific institutional pricing models can vary, an example listing for 'Masimo SafetyNet Cloud, Basic Per Patient' shows a price of $243.00. Beyond per-patient costs, studies suggest that implementing Masimo SafetyNet can lead to significant operational cost savings for hospitals, potentially reducing hospitalizations, readmissions, and overall healthcare expenses.
A primary limitation is that Masimo SafetyNet is not intended for real-time, continuous monitoring in the same way as bedside hospital equipment. It functions as a remote patient *management* and telehealth platform, relying on periodic data transmission and patient interaction with a mobile app. Additionally, effective use depends on patient adherence to sensor application instructions and active engagement with the app for data entry and symptom reporting.

Related Tools

Stable Health
Stable Health, Inc.
Mental & Behavioral Health AI
Stable Health offers AI-powered solutions for behavioral health practices, including a 24/7 AI front desk, patient messaging, a no-download patient portal for booking and forms, and AI billing for claim scrubbing and denial management. The platform also provides AI reporting from EHR data in plain English and crisis-language escalation.
AI-Driven Urticaria Support (AIDUS) Chatbot
AI Agent
Patient Engagement & Education
AIDUS is an AI-driven chatbot designed to provide reliable and high-quality information about Chronic Urticaria (CU) to patients and physicians, outperforming general AI models in accuracy for CU-specific questions.
allergoSMART
allergoSMART
Patient Engagement & Education
allergoSMART is the world's first AI-based complete solution for personalized mite allergen avoidance, utilizing intelligent room analysis and integrated encasing solutions.
Virta Health
Virta Health
Endocrinology & Metabolic AI
Virta Health offers a virtual health program focused on reversing Type 2 diabetes, prediabetes, and obesity through a nutrition-first approach, continuous remote care, and personalized coaching.
Novoflow
Novoflow
Patient Engagement & Education
Novoflow deploys AI agents that operate a medical practice’s EHR to automate its biggest operational bottleneck. Live in weeks, without changing how staff work.
HealthTalk A.I.
HealthTalk A.I.
Patient Engagement & Education
HealthTalk A.I. is a comprehensive patient engagement platform that combines AI-powered scheduling, two-way messaging, digital patient intake, and population health tools to help healthcare organizations engage patients more effectively via their preferred channel.

See all Patient Engagement & Education tools →

Suggest an Edit → | Last Verified: 2026-04-18 | First Added: 2026-04-18

Investors who backed Masimo SafetyNet

Funded through the company that built this tool.

AI Tool Finder
AI-powered search. Results may not be comprehensive.