Steer Health Care Gap Outreach
Overview
Steer Health Care Gap Outreach is designed to help healthcare organizations proactively identify and address care gaps within their patient populations. Leveraging an intelligent engine, the platform automates the process of identifying overdue services, such as screenings, vaccinations, and chronic disease management appointments, ensuring that no patient falls through the cracks.
The system prioritizes patient outreach based on various factors, including clinical urgency, patient history, and potential impact on quality metrics. This intelligent prioritization ensures that resources are allocated effectively, focusing on patients who are most in need of intervention or at highest risk. By automating this process, practices can significantly reduce manual workload and improve the efficiency of their care coordination efforts.
Steer Health automates follow-through across multiple communication channels, including SMS, email, and voice. This multi-channel approach ensures that patients receive timely and relevant reminders and information in their preferred method of communication, increasing engagement and adherence to recommended care plans. The platform aims to improve patient outcomes, enhance quality measure performance, and optimize revenue by closing care gaps efficiently.
Reviewed by Pouyan Golshani, MD — Interventional Radiologist
Key Features
- Automated care gap identification
- Intelligent patient outreach prioritization
- Multi-channel communication (SMS, email, voice)
- Automated follow-through
- Customizable outreach campaigns
- Integration with EHR systems
- Performance analytics and reporting
- Patient engagement tools
Use Cases
- Improving HEDIS and Stars ratings
- Increasing preventive care screenings (e.g., mammograms, colonoscopies)
- Boosting vaccination rates
- Managing chronic disease populations
- Reducing readmissions
- Optimizing patient adherence to care plans
Details
| Category | Patient Engagement & Education, Population Health Analytics |
| Pricing | Enterprise — Enterprise custom pricing |
| Deployment | Cloud |
| Mobile App | None |
| API Available | Yes |
| Data Export | Yes |
| Languages | English |
| Training | Yes |
| Target Size | Solo to large health systems |
| Compliance | |
| BAA Available | Yes AI-estimated |
| HIPAA Compliant | Yes AI-estimated |
| FDA Status | Not applicable AI-estimated |
| SOC 2 | Yes AI-estimated |
| Integrations | |
| EHR | Allscripts, Athenahealth, Cerner, Epic, MEDITECH, NextGen |
| Specialties | All specialties |
Social Proof
| Customers | unknown |
| Notable | unknown |
Support & Reliability
| Training Provided | Yes |
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