Products

NexHealth Patient Experience
NexHealth
Patient Engagement & Education
NexHealth provides an EHR-integrated, HIPAA-compliant platform to automate patient engagement, streamline front-office operations, and synchronize patient data for healthcare practices.

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About NexHealth

NexHealth is a patient experience platform designed to empower healthcare providers, including physicians and dentists, to streamline administrative workflows and significantly enhance patient engagement. The platform offers a comprehensive suite of features such as real-time online booking, secure digital payments, automated appointment reminders, and HIPAA-compliant digital forms. These tools are engineered for bidirectional integration with existing practice management systems and Electronic Health Records (EHRs), ensuring that patient data is automatically synced and updated, thereby eliminating manual data entry and reducing administrative burden.

By automating up to 75% of daily administrative tasks, NexHealth allows medical staff to dedicate more time to patient care rather than paperwork. The platform also includes functionalities for patient communication, reputation management, and analytics, providing insights into practice growth and patient satisfaction. NexHealth’s overarching mission is to accelerate innovation in healthcare by fostering seamless connections between patients, doctors, and developers, offering a universal API that enables developers to build and integrate new health technology solutions more rapidly.

Focus Areas

Patient experience platform online booking digital forms automated reminders patient communication payments online reviews EHR integration API for developers AI voice receptionist tools insurance verification patient marketing waitlist automation

Business Intelligence

TechnologyNexHealth Synchronizer, Universal EHR API, cloud-based software solution, AI-driven patient engagement platform, AI voice receptionist tools

What Physicians Need to Know

Patient Experience Platform
NexHealth provides a comprehensive patient experience management platform designed to help doctors acquire, retain, and delight their patients.
Online Booking
Offers real-time online booking that directly syncs with various EHRs, enabling patients to schedule appointments 24/7 and minimizing double bookings.
Digital Forms
Features HIPAA-compliant digital forms that automatically sync patient responses and medical alerts into the EHR, including medical history pre-filling to save time.
Automated Reminders
Provides customizable automated appointment reminders via text and email, significantly reducing no-shows and improving confirmation rates.
Patient Communication
Enables two-way, HIPAA-compliant patient messaging accessible on both desktop and mobile devices, facilitating quick responses and secure file attachments.
Payments
Supports secure online payment collection with automated links sent to patients post-appointment, and automatically updates the practice ledger.
Online Reviews
Automates the process of requesting patient reviews after visits, directing positive feedback to platforms like Google and Yelp to enhance the practice's online reputation.
EHR Integration
Utilizes the proprietary NexHealth Synchronizeru2122 for real-time, bidirectional integration with over 15 dental and medical EHR systems, abstracting the complexity of disparate data models.
API for Developers
Offers a Universal EHR API, providing a single, standardized interface for developers to build innovative applications that can read and write data across numerous health record systems.
AI Voice Receptionist Tools
Includes AI-driven tools capable of answering patient calls, booking appointments, and collecting patient information during or outside of business hours.
Insurance Verification
Provides API capabilities to verify insurance eligibility and coverage details, and supports automatic claim processing to streamline financial tasks.
Patient Marketing
Offers tools for developing targeted marketing campaigns using patient demographic and appointment data to improve outreach and retention, with analytics to track campaign performance.
Waitlist Automation
Automates waitlist management by reading from the EHR and utilizing real-time availability to efficiently fill open appointment slots.
Physician Tip

For physicians, NexHealth stands out by significantly enhancing practice efficiency and patient engagement. The platform automates numerous front-office tasks, such as scheduling, form completion, and reminders, thereby reducing administrative burden and freeing up staff time for direct patient care. Its real-time, bidirectional EHR integration ensures that patient data is consistently accurate and up-to-date across all systems, minimizing manual data entry and potential errors. By offering convenient online booking, automated follow-ups, and robust reputation management, NexHealth helps practices attract new patients and retain existing ones. Ultimately, it provides a modern, seamless patient experience that can lead to higher patient satisfaction and improved adherence to treatment plans. Physicians can also gain valuable insights into practice performance and marketing effectiveness through the platform's analytics.

NexHealth offers extensive EHR integration through its proprietary Synchronizeru2122 technology and Universal EHR API, supporting real-time, bidirectional data sync with over 15 dental and medical health record systems. This includes popular platforms like Dentrix, Open Dental, Eaglesoft, eClinicalWorks, athenahealth, Epic Systems, and many more. This robust integration capability allows practices to maintain their existing EHR while leveraging NexHealth's comprehensive patient experience platform without the need for direct partnerships with individual EHR vendors.

Products by NexHealth

1 product in the directory

NexHealth Patient Experience
NexHealth
Patient Engagement & Education
NexHealth provides an EHR-integrated, HIPAA-compliant platform to automate patient engagement, streamline front-office operations, and synchronize patient data for healthcare practices.

What the Web Says

NexHealth is generally well-regarded for its patient experience platform, offering features like online booking, digital forms, and payment processing that streamline front office operations for healthcare providers. While many users praise its functionality and customer support, some express concerns about pricing and occasional software glitches.

Overall: Positive

Strengths

  • Streamlined patient booking and scheduling
  • Efficient digital forms and patient intake
  • Improved patient communication and reminders
  • Good customer support and onboarding
  • Modern interface and user-friendly design
  • Automated payment processing

Limitations

  • Can be expensive for smaller practices
  • Occasional software bugs or glitches reported
  • Integration challenges with some practice management systems
  • Learning curve for some features
  • Limited customization options for certain workflows
  • Some users desire more advanced reporting features

Based on reviews from: G2, Glassdoor, Capterra, Reddit

Last updated: 2026-08-26

Videos

News, demos, and interviews about NexHealth.

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Press & Coverage

NexHealth Resources
NexHealth Raises $125M Series C at $1B Valuation
NexHealth closed a $125 million Series C financing round, bringing its valuation to $1 billion. The funding will be used to digitize the patient experience, automate administrative processes, and build a universal API for healthcare developers.
2022-04
NUBC (National Uniform Billing Committee)
NexHealth Secures $125 Million for Patient-Engagement Platform
NexHealth, a patient-engagement startup, secured $125 million in funding, valuing the company at $1 billion. The platform integrates with practice-management systems and EHRs to support appointment scheduling, HIPAA-compliant messaging, and online payments.
2022-05
NexHealth Resources
Introducing the new NexHealth Executive Team
NexHealth announced the addition of five new leaders to its executive team to guide its next stage of growth. The company's mission is to accelerate innovation in healthcare by connecting practices, patients, and developers.
2026-07
Digg
NexHealth Serves 89 Million Patients After Near Bankruptcy
Investor Turner Novak shared details about NexHealth's early financial struggles and how it overcame them to now serve 89 million patients. He noted that many new AI healthcare startups utilize the NexHealth platform.
2026-07
NexHealth Resources
Summer Release 2026
NexHealth's Summer Release 2026 introduced new features including Treatment Plans, Payment Plans, and an Insights dashboard, all of which read from and write back to EHRs.
2026-06
NexHealth Resources
NexHealth Verification + more new features in the Summer Release
NexHealth's Summer 2024 Release introduced new features aimed at enhancing practice productivity, profitability, and patient satisfaction, including digital statements synced from ledgers and Kiosk Mode for forms.
2024-06
NexHealth Resources
NexHealth Spring 2024 Release
The Spring 2024 Release from NexHealth introduced new capabilities to improve patient experience and practice efficiency, such as Reserve with Google Integration for appointment booking and an iOS Calendar View for on-the-go access.
2024-03
NexHealth Resources
NexHealth Product Release | September 2025
NexHealth's September 2025 product release focused on boosting mobile capabilities, simplifying patient intake with smarter dental forms, and improving communication logic.
2025-09

Frequently Asked Questions

NexHealth provides an all-in-one patient experience platform that includes real-time online booking, digital intake forms, automated appointment reminders, secure two-way patient communication, and online payment processing. These features aim to automate front-office tasks, reduce manual data entry, and enhance overall patient engagement and satisfaction.
NexHealth is HIPAA compliant and signs Business Associate Agreements (BAAs) with its customers. The platform employs encryption for patient data at rest and utilizes secure channels for communication and data transfer, ensuring the privacy and security of protected health information (PHI).
Yes, NexHealth's proprietary 'Synchronizer' technology enables real-time, bidirectional integration with numerous EHR and practice management systems. This allows for automatic syncing of appointments, digital forms, patient information, and payments directly into your health records, minimizing manual input and potential errors.
NexHealth offers flexible pricing based on a practice's specific needs, with some sources indicating plans starting around $299-$350 per month. They provide custom quotes and flexible month-to-month billing options without long-term contracts for non-enterprise plans.
Absolutely. NexHealth includes features for automated patient marketing campaigns, facilitating the collection of online reviews to boost reputation, and waitlist automation to efficiently fill last-minute cancellations. These tools are designed to help practices attract new patients, retain existing ones, and optimize their schedules.
NexHealth offers comprehensive customer support through various channels, including email, phone, and chat. They also provide a help center, documentation, and can assist with form edits and schedule changes.
NexHealth is a well-funded Series C company, founded in 2016, with a valuation of $1 billion as of April 2022 and over $177 million in total funding. They are positioned as a leading patient experience platform, rapidly expanding their customer base and aiming to accelerate innovation in healthcare.

Investors

Who's funded NexHealth.

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