About Puppeteer AI
Puppeteer AI is a healthcare technology company that develops HIPAA-compliant, clinically aware AI agents designed to automate administrative and communication tasks for healthcare providers. These intelligent conversational AI agents can engage with patients via voice, SMS, web chat, and messaging applications like WhatsApp, handling a wide range of tasks from patient intake and scheduling to follow-ups and medical Q&A.
The platform aims to alleviate administrative burdens on medical staff, allowing them to focus more on patient care. Puppeteer AI’s solutions are built to integrate seamlessly with existing Electronic Health Record (EHR) systems, Customer Relationship Management (CRM) tools, and other APIs, ensuring that AI agents are updated with real-time patient data for personalized interactions. The company emphasizes its focus on operational critical environments, offering features like secure handling of Protected Health Information (PHI), support for HIPAA-aligned workflows, and tools for audit, logging, and controlled access.
Focus Areas
Business Intelligence
| Key Investors | Haatch, Enlighten Capital |
| Partnerships | Swing Care, Kandu Health, EO Care, ROOK, Tellescope |
| Technology | LLM-enabled conversational AI agents, cloud-native, API-based integrations with EHRs/CRMs/databases, AI Operators for UI interaction when APIs are unavailable, channel-aware behaviors for consistent quality across voice/SMS/web/apps |
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