ChiroTouch Practice Management

by ChiroTouch  · Based in United States → — All-in-one software built for chiropractors—simple, powerful, and AI-ready.
Orthopedics Physical Medicine & Rehab Sports Medicine
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Starts at $159/month

Overview

ChiroTouch Practice Management is an all-in-one, cloud-based electronic health record (EHR) and practice management platform designed specifically for chiropractic practices. The system serves solo practitioners, multi-provider clinics, multi-location groups, and both cash-based and insurance-billing practices.

The platform integrates clinical and administrative workflows into a single system. It supports the practice lifecycle from patient check-in to checkout. Key workflow capabilities include:

  • Scheduling and Patient Management: Online appointment booking, automated patient reminders, and room tracking tools to manage patient flow.
  • Clinical Documentation: Customizable SOAP note templates and macros tailored to chiropractic techniques, alongside digital intake forms that auto-populate patient charts.
  • Billing and Claims: Integrated payment processing and clearinghouse integrations for electronic claim submission, insurance eligibility verification, and auto-posting of electronic remittance advices (ERA).
  • AI-Assisted Workflows: Powered by the Rheo AI assistant, the platform features an AI scribe to capture clinical conversations for real-time SOAP notes, alongside automated intake and chart summarization.

The software is accessible via web browsers on desktops, tablets, and mobile devices, allowing providers to securely manage charting and practice operations from any location.

Reviewed by Pouyan Golshani, MD — Interventional Radiologist

Key Features

  • AI Assistant (Rheo for documentation, scheduling, compliance)
  • Patient Scheduling & Online Booking
  • EHR & Compliant SOAP Notes
  • Integrated Billing & Claims Management
  • Patient Management & Records
  • Digital Patient Intake Forms (CT InForms)
  • Patient Engagement (reminders, portal, messaging)
  • Customizable Workflows & Templates
  • Reporting & Practice Insights
  • Mobile Apps (iOS for staff and patients)

Use Cases

  • Streamlining patient check-in and intake processes.
  • Automating and enhancing clinical documentation with AI.
  • Managing patient appointments and schedules efficiently.
  • Simplifying billing, claims submission, and payment processing.
  • Improving patient engagement and communication.
  • Generating practice performance reports and insights.

What Physicians Need to Know

Scheduling Optimization
ChiroTouch offers patient self-scheduling online, multi-provider calendar views, and automated appointment reminders via text, email, or app. The Rheo AI Assistant optimizes scheduling by allowing natural language input for creating/adjusting appointments, reducing front desk interruptions, and balancing patient flow. It also supports resource management to assign rooms, equipment, or staff, minimizing conflicts.
Staff Management Features
The system provides role-specific workspaces, ensuring front desk staff, providers, and billers have immediate access to relevant information. Team dashboards enhance visibility and alignment across staff. Customizable access permissions can be set for users, particularly useful in multi-location practices. It streamlines administrative tasks for providers and offers tools for chiropractic assistants to manage appointments, patient information, alerts, and reminders efficiently.
Inventory Tracking
ChiroTouch enables comprehensive inventory management, including creating, submitting, and receiving purchase orders. It tracks item quantities, automatically updates levels upon sale, and provides alerts when stock falls below reorder points. Users can also manage vendors and manually adjust inventory. Inventory items can be associated with encounter charges or billing codes for automated quantity reduction.
Patient Flow Analytics
A dedicated Patient Flow view allows front office staff to monitor daily appointments, checked-in patients, and those already seen. It automates check-in and check-out processes, reducing administrative burden, and supports patient self-check-in via various methods. The system provides daily patient totals, including new patients, scheduled, walk-ins, kept, rescheduled, canceled, and no-shows, along with room tracking to optimize wait times.
Multi-Location Support
ChiroTouch is designed to support multi-provider and multi-location practices, offering a centralized system for unified scheduling, billing, and patient management across all sites. It allows for customizable access permissions for users at different locations and provides access to patient and business data from any device, anywhere.
Financial Dashboard
The platform includes dual clinical and financial dashboards that are customizable with graphs, charts, and tables. These dashboards provide real-time analytics to monitor payments, charges, and key performance indicators. It generates automated clinical, operational, and financial reports, offering actionable insights for identifying areas of improvement and cost savings, and supports real-time financial reporting.
Referral Management
Through its CT Engage patient communication tool, ChiroTouch facilitates the creation of effective patient referral programs. It supports email marketing campaigns to promote referral incentives, welcome new patients, and collect reviews and testimonials. The system helps track KPIs related to new patient acquisition through referrals.
Quality Metrics Tracking
ChiroTouch offers automated reporting for clinical, financial, and operational data, enabling practices to identify performance trends and make data-driven decisions. Real-time dashboards and end-of-day reports track crucial performance metrics like payments, charges, and appointments. It also supports monitoring patient satisfaction metrics and key performance indicators (KPIs) to measure improvements and efficiencies.
Compliance Reporting
ChiroTouch is built to assist with compliance, featuring the Rheo AI Assistant's Compliance Scan. This tool automatically reviews documentation and billing codes before submission, flagging missing information or risky billing in real time to reduce audit risk and claim denials. It helps create audit-ready, consistent records and simplifies documentation and billing to be Medicare-compliant.
Physician Tip

To maximize ChiroTouch's benefits, physicians should leverage its AI-powered scheduling and documentation (Rheo AI Assistant) to significantly reduce administrative tasks, freeing up more time for patient care. Regularly utilize the customizable financial and clinical dashboards for real-time insights into practice performance and financial health, enabling proactive, data-driven decision-making. Engage with patients effectively through online scheduling, automated reminders, and integrated communication tools for robust referral programs. Crucially, rely on the automated compliance features and real-time flagging of inconsistencies to ensure documentation accuracy and minimize claim rejections and audit risks. For multi-location practices, utilize the centralized management and role-specific access to streamline operations and maintain consistent care standards.

ChiroTouch offers robust integrations to streamline practice workflows. Key integrations include various clearinghouses for electronic claim submission, ERA auto-posting, and claim scrubbing. Its CT Payments solution provides seamless integration for patient and payment data, supporting autopay and recurring billing. A significant integration is with Fullscript, allowing direct supplement recommendations and lab ordering within the EHR. Additionally, it integrates with patient engagement platforms like Doctible and supports synchronization with Google and Outlook calendars.

Details

Category Practice Management & Scheduling
Pricing Starts at $159/month — ChiroTouch Core: $159/month; ChiroTouch Advanced: $299/month; ChiroTouch Bundle Plan: Custom pricing
DeploymentCloud-based
Compliance
BAA AvailableUnknown AI-estimated
HIPAA CompliantUnknown AI-estimated
FDA Status Unknown AI-estimated
Integrations
EHR Not specified
Specialties Orthopedics, Physical Medicine & Rehab, Sports Medicine

What the Web Says

ChiroTouch Practice Management is a comprehensive, all-in-one EHR and practice management software designed specifically for chiropractors. It aims to streamline workflows, improve patient care, and reduce administrative burdens by integrating scheduling, billing, clinical documentation (SOAP notes), and patient management. Many users find it user-friendly and appreciate its robust features, including the AI assistant Rheo for documentation.

Overall: Mixed

Strengths

  • Comprehensive all-in-one solution for patient management, scheduling, billing, and documentation.
  • User-friendly interface and intuitive navigation, making daily tasks easier for staff.
  • Efficient charting capabilities with customizable SOAP notes, hot buttons, and AI assistance (Rheo) to reduce documentation time.
  • Strong billing and claims management features, including integrated payments and automated insurance processing.
  • Good customer support, with various channels for help like chat, phone, and email, though consistency can vary.
  • Cloud-based access allows for remote login and better synchronization, and the system is compatible with iPads.

Limitations

  • Higher cost compared to some other EHR software, which can be a significant investment, especially for smaller practices.
  • Steep learning curve for new users and initial setup, requiring time and effort to fully utilize all features.
  • Occasional software glitches, lagging, and slow performance during updates can impact efficiency.
  • Customer support responsiveness can be inconsistent, with some users reporting long wait times or difficulty getting direct fixes.
  • Limited customization options for reports and patient check-in screens, and some add-on services incur additional charges.
  • Some users have reported issues with the sales process, feeling pressured into quick decisions and being held to contracts.

Based on reviews from: Capterra, G2, Reddit, The Medical Practice, Software Finder, TrustRadius, Quadrant Health, Quora

Last updated: 2026-07-23

Ratings & Reviews

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Press & Coverage

Medigy
ChiroTouch - Practice Management
ChiroTouch offers a fully integrated EHR software and practice management system for chiropractors, designed to be customizable to individual workflows and goals, and to make patient flow seamless from check-in.
2024-11
EMRSystems
ChiroTouch EMR Software | Free Demo, Pricing & Reviews 2026
ChiroTouch Practice Management (PM) Software provides electronic forms to enhance document management and decrease manual data entry, allowing patients to complete and e-sign forms using an iPad or computer.
2026-07
ChiroTouch
How to Increase Efficiency in a Cash Chiropractic Practice - ChiroTouch
This article discusses how ChiroTouch's cloud-based practice management software can help cash-based chiropractic practices increase efficiency, streamline operations, and boost revenue through features like online appointment booking and HIPAA-compliant SOAP notes.
2026-07
Pulse
What is the best tech stack for a chiropractic practice in 2027?
ChiroTouch is mentioned as a practice management solution in an article discussing the best tech stack for chiropractic practices in 2027, highlighting its role in medical-necessity documentation and billing/RCM.
2026-06
ChiroTouch
Chiropractic New Patient Intake: Why Missed Calls Cost Clinics ...
This article from ChiroTouch's blog references ChiroTouch practice management data from 2024 to illustrate the financial impact of missed calls on chiropractic clinics during new patient intake.
2026-03
ChiroTouch
Top 12 Chiropractic Assistant Skills to Put on Your Resume
ChiroTouch mastery is identified as a crucial skill for chiropractic assistants, encompassing proficiency in scheduling, documentation, billing, reporting, and patient communication within the ChiroTouch practice management and EHR system.
2026-07
ChiroTouch
Reduce Recession's Effects on Your Chiropractic Practice - ChiroTouch
ChiroTouch's practice management software offers productivity-focused features like automated scheduling, digital intake forms, and automated SOAP notes to help chiropractic practices increase efficiency and streamline workflows, especially during economic downturns.
2026-07
Chiropractic Economics
ChiroTouch, Bluefin Payment Systems partner for integrated payments
ChiroTouch partnered with Bluefin Payment Systems to provide an integrated payment technology and security solution to its clients, offering secure payment processing with tokenization and transparent redirect security features.
2014-04

Videos

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Frequently Asked Questions

ChiroTouch is an all-in-one cloud-based solution that integrates scheduling, EHR/EMR, billing, and other administrative tasks, allowing chiropractors to manage their practice from any device. It features customizable SOAP notes templates, which can significantly reduce documentation time, and offers role-specific workspaces to optimize efficiency for different staff members.
Yes, ChiroTouch is HIPAA-compliant and ONC-certified, securing patient information with encryption and offering built-in compliance features. It assists with billing and coding compliance through automated claim generation, built-in CPT/ICD-10 libraries, claim scrubbing, and a Compliance Scan that flags missing documentation before submission.
Several alternatives to ChiroTouch offer comprehensive practice management solutions for chiropractors. Popular options include WebPT, Charm EHR, PracticeFusion, Tebra, ChiroFusion, and AdvancedMD, which consolidate clinical, financial, and administrative functions.
ChiroTouch offers subscription-based pricing plans, typically starting around $159 per month for its Core plan, designed for cash-based practices. The Advanced plan, suitable for insurance-based practices, starts at $299 per month, with a customizable Bundle Plan also available.
Some physicians have reported that ChiroTouch can be relatively expensive, have a learning curve, and occasionally experience slow loading times or system crashes. There have also been mentions of the user interface appearing dated and challenges with customer support responsiveness.
ChiroTouch provides comprehensive support and training for new users, including a dedicated onboarding specialist to assist with setup and team training. They offer an extensive library of training materials, live webinars, user forums, and access to certified trainers for ongoing assistance.
ChiroTouch streamlines insurance billing by automating claim generation from SOAP notes and coding, performing real-time eligibility checks, and offering batch claim submissions. It includes features like built-in CPT/ICD-10 libraries, claim scrubbing, and electronic remittance advice (ERA) posting to enhance accuracy and accelerate reimbursements.

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Suggest an Edit → | Last Verified: 2026-04-21 | First Added: 2026-04-21
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