GetWell Network
About GetWell Network
Get Well (formerly GetWellNetwork) is a global digital health technology company that provides patient engagement solutions. Their interactive platform aims to unite providers and consumers as partners in the healthcare journey, empowering patients and families while supporting clinicians and delivering improved outcomes. The company’s solutions are designed to engage patients across the entire care continuum, from inpatient to outpatient settings, including physician practices and urgent care clinics.
For physicians, Get Well’s platform offers tools to enhance patient education, improve communication, and streamline workflows. This includes features like online scheduling, appointment reminders, digital check-in and registration, secure messaging, and comprehensive care plan libraries across various specialties. The system also integrates with existing IT infrastructure, such as electronic health records (EHRs) and patient portals, to provide a seamless experience. By leveraging AI, Get Well aims to provide precision engagement, offering tailored information and support to patients, which can lead to increased patient activation, loyalty, and better health outcomes, while potentially reducing care costs.
Focus Areas
Business Intelligence
| Technology | cloud-native, AI-driven real-time SMS, asynchronous messaging, AI-powered text and services, longitudinal data analytics, integration with EHR and patient portals, virtual care support via videoconferencing |
What Physicians Need to Know
For physicians, Get Well Network's tools aim to streamline workflows, improve communication, and provide real-time insights into patient engagement. The deep integration with EHRs means fewer logins and direct access to patient education, care plans, and progress within their familiar clinical environment. The platform helps physicians engage patients more actively in their care, potentially leading to better adherence to care plans, reduced readmissions, and improved patient satisfaction scores. AI-powered nudges and live navigator support can also assist in driving patient care plan adherence and enabling timely interventions.
Get Well Network boasts extensive integration capabilities, connecting with over 1,000 IT systems, including major EHRs like Cerner Millennium, CareAware, and Epic. They also partner with various healthcare technology companies for ambient monitoring (Care.ai), telehealth (Caregility), virtual health assistants (AIVA Health), and smart room technology (Samsung, Hillrom). Their integration strategy focuses on using standards-based APIs and SMART apps to reduce complexity and embed functionalities directly into clinician workflows.
What the Web Says
GetWell Network is a healthcare technology company that focuses on patient engagement solutions, aiming to improve healthcare outcomes by involving patients and their families more deeply in their care through interactive software and services. Their offerings include educational content, communication tools, and personalized information delivered via in-hospital televisions, personal devices, and computers. The company has been in the digital patient engagement field for over two decades.
Overall: MixedStrengths
- Helps educate patients and connects with charting.
- Interactive features like educational videos and games are useful and refreshing.
- Can improve patient satisfaction and HCAHPS scores.
- Provides patients with a voice in their care.
- Good culture, mature and responsible leadership, and decent benefits (according to some employees).
- Passionate, smart, and invested coworkers.
Limitations
- Consistent technical issues and lack of communication regarding changes from GetWell Network.
- Difficult to support from a technical perspective, with inflexibility in allowing facility IT teams to resolve issues directly.
- Some content updates are sparse, and games can become repetitive.
- Frequent layoffs create a stressful and unstable workplace.
- Little diversity in leadership.
- Management sometimes lacks understanding of products or client-facing work.
Based on reviews from: G2, Gartner Peer Insights, FeaturedCustomers, Indeed.com, KLAS Research, Reddit, Capterra
Last updated: 2026-09-11
Videos
News, demos, and interviews about GetWell Network.
Videos load interactively. If none appear, search YouTube for GetWell Network →
Press & Coverage
Frequently Asked Questions
Investors
Who's funded GetWell Network.
Related Companies
Steer Health is an AI-powered growth and automation platform designed to optimize patient experiences and enhance revenue for healthcare organizations. The company’s platform utilizes artificial intelligence to automate various administrative tasks, including eligibility checks, referrals, payments, and patient intake. This automation facilitates personalized online scheduling, appointment reminders, and patient communication services, ultimately aiming to improve […]
Xealth is a healthcare AI company that provides a care orchestration platform designed to seamlessly integrate digital health tools and programs into existing clinical workflows. For physicians, this means the ability to prescribe and monitor digital health content, applications, and services directly from within their Electronic Health Record (EHR) system, much like ordering traditional medications. […]
EXF Health, a vertical of Exafluence, focuses on enhancing healthcare organizations by strengthening their health IT infrastructure and improving their analytics and data maturity. The company leverages best-in-class AI/ML tools and techniques to add continuous value to all healthcare participants. For healthcare payers, EXF Health offers executive decision boards that provide actionable insights to track […]
Epic Systems is a privately held healthcare software company that develops and offers a comprehensive suite of products designed to improve patient care and operational efficiency across various healthcare settings. Their software serves as a central nervous system for hospitals and health clinics, integrating nearly every aspect of patient care, from appointment scheduling and clinical […]
AppCatalyst is a healthcare mobile app development company that specializes in “Digital Front Door” solutions. Their primary goal is to empower consumers throughout critical moments in their healthcare journey. The company’s origins trace back to 2009, when they converted a highly-rated website symptom checker into a mobile application. This symptom checker, along with other content, […]
Syntra AI is a healthcare artificial intelligence company focused on streamlining and accelerating healthcare payments and administrative tasks. Their flagship product, Syntra Autonomous, automates pre-bill chart review, claim review, and submission. This system is designed to help medical practices identify missed revenue or compliance issues and improve billing accuracy and financial outcomes by applying AI-powered […]