TigerConnect
About TigerConnect
TigerConnect is a leading healthcare AI company that provides a unified clinical communication and collaboration platform designed to modernize how doctors, nurses, care teams, and patients connect. The platform aims to accelerate productivity, reduce costs, and improve patient outcomes by centralizing communication, schedules, and contextual notifications on mobile devices and other platforms. It offers secure messaging, voice, and video communication, ensuring HIPAA compliance and addressing critical privacy needs in healthcare.
For physicians, TigerConnect offers a comprehensive suite of tools to streamline daily workflows and enhance patient care. The platform serves as a single source of truth for staff directories, allowing physicians to quickly locate and communicate with the right clinician by role, even without knowing their name. Its physician scheduling software automates complex on-call schedules, helps ensure fair and balanced assignment distribution to prevent burnout, and allows for easy submission of time-off requests and shift swaps via a mobile app. Additionally, TigerConnect integrates with EHRs and other clinical applications, using AI to ingest and interpret signals, orchestrating the next best action across teams and workflows. This helps in receiving automated notifications for critical test results, collaborating on diagnoses and treatment plans, and engaging with patients and families through secure text, voice, and video.
The company’s solutions are built to solve healthcare’s biggest workflow challenges, offering features like alarm management, smart room capabilities, nurse call integration, and patient engagement tools. By centralizing patient data and intelligently routing information from hospital systems, TigerConnect helps reduce communication failures, improve response times, and ultimately lead to better patient safety and satisfaction.
Focus Areas
Business Intelligence
| Key Investors | JSL Health Capital, Vista Equity Partners, New Science Ventures, Easton Capital, HealthQuest Capital, New Leaf Ventures, Montreux Growth Partners, Norwest Venture Partners, Invus, Industry Ventures |
| Partnerships | Epic, Cisco Webex Contact Center |
| Acquisitions | Call Scheduler, Critical Alert Systems, Twiage, eVideon |
| Technology | cloud-native, AI-powered communication orchestration platform, integrates with EHRs, medical devices, and other hospital systems |
| FDA Clearances | 1 cleared products (estimated) |
What Physicians Need to Know
For physicians, TigerConnect aims to reduce time spent on inefficient administrative tasks, allowing more focus on patient care. It provides instant access to staff, patients, and data, empowering faster consult requests, treatment decisions, and automated on-call scheduling directly from a smartphone. The platform ensures you are only contacted when on-call, with relevant patient context, and facilitates seamless communication with specialists and other care team members, even those outside your organization. It helps alleviate burnout by streamlining workflows and providing a single source of truth for communication and scheduling.
TigerConnect is designed for seamless integration with existing healthcare IT infrastructure, including Electronic Health Records (EHRs) like Epic and Cerner, nurse call systems, medical devices, and other operational systems. Its vendor-agnostic integration agent, CareConduit, ingests and normalizes data from various systems without custom development, intelligently routing context-rich alerts. It also integrates with leading scheduling solutions to automate role assignments and maintain real-time synchronization.
What the Web Says
TigerConnect is a widely adopted clinical communication and collaboration platform in healthcare, praised for its secure messaging, ease of use, and HIPAA compliance. It aims to streamline workflows and improve communication among healthcare professionals and with patients. The platform is recognized as a leader in clinical communication, medical staff scheduling, and HIPAA-compliant messaging by G2.
Overall: PositiveStrengths
- Secure and HIPAA-compliant messaging
- Ease of use and seamless accessibility across platforms
- Improved communication and collaboration among care teams
- Streamlined workflows and increased efficiency
- Robust scheduling features for medical staff
- Good customer service and support
Limitations
- Missing video conferencing features for patient/family communication
- Occasional notification issues and overload
- Messages may disappear after a certain time
- Difficulty in removing users from system lists
- Some users report difficulties with customer service contact for contract issues
- Limited onboarding efforts and support for new employees
Based on reviews from: G2, Glassdoor, Capterra, Reddit, Software Advice, Built In, Indeed.com
Last updated: 2026-06-19
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